American Savings Bank - Home  
Questions? Account Log-In
Personal Business Investments Insurance   Current Rates Locations Open An Account
Change Sections  
Cards & Card Programs
  Check Card
  Credit Card
    VIS & VIS Select
    VIS
    VIS FAQ
    VIS Select
    VIS Select FAQ
  Rewards Programs
 

Visa Information Source Select FAQ
Frequently Asked Questions

What is Visa Information Source Select (VIS Select)?

Visa Information Source Select is a user-friendly web-based reporting and analysis tool for Visa® Business credit and debit cardholders. VIS Select allows cardholders to easily and more efficiently monitor and manage their business expenditures by offering flexible spending reports that are automatically sent via email or are accessed online.

Is VIS Select easy to implement?

Yes, it requires no technical development. This is a web-based application.

What are the software and system requirements?

VIS Select requires

  • Microsoft Internet Explorer 6.0 and above, or
  • Mozilla Firefox, at least version 1.0.8, and preferably version 1.5.0.6
  • Many other browsers are known to work well with this product. If however, if you experience a problem with any of the product features, an upgrade to one of the browsers above is suggested.

What reports are available?

VIS Select offers five flexible spending reports, including Cardholder Summary, Cardholder Detail, Company Summary, Spending Summary and Spending Detail. Transaction data from all reports can be downloaded to financial software, including Quickbooks® and Quicken®.

I used to receive paper reports, what will happen to these?

VIS Select reports will replace existing printed reports as of October 1, 2007.

How can VIS Select benefit Visa Business cardholders?
  • Accurately monitor expenses on a regular basis
  • Track employee expenses
  • Easily detail business expenses for tax purposes
  • Quickly identify discrepancies or unusual spending patterns
  • Effectively analyze purchases by merchant type and/or specified patterns.
Are there additional VIS Select benefits

Yes, there are additional VIS Select benefits for cardholders.

  • Spending Alert Service - sends an email or online alert when purchases fall outside parameters that are set by the Company Administrator or cardholder.
  • Bill Payment Notifications - received by email or online messaging when an authorized recurring charge is placed on a Visa Business check or credit card.
  • Data Exports - download information and schedule daily, weekly, monthly, quarterly or annually to use offline with Excel, Quicken or other financial software.
  • Email and online reminders - scheduled by calendar date.

What merchant categories are covered?

VIS Select tracks expenses for eight merchant categories: Business Services, Materials and Supplies, General Merchandise, Travel, Lodging, Meals and Entertainment, Vehicle, and Cash Advances.

How often are reports delivered?

Company authorized cardholders can choose to have their reports delivered on a monthly, quarterly, and/or annual basis. Cardholders can also have the option to download data exports on a daily, weekly, monthly, quarterly or annual basis.

How do cardholders enroll?

Enrollment is quick and easy - cardholders simply go to www.asbhawaii.com/vis-select and complete a few steps. Based on the information provided, Visa will deliver the appropriate reports. Company authorized cardholders can change reports, formats, frequency and distribution at any time.

What do I do if I don't remember my Password and am "locked out"?

As part of the enrollment process, you will be asked to select a Password Hint Question and provide an Answer. In the event that you are locked out, simply answer the Password Hint Question with the correct answer and your Password will automatically be reset. If you are unable to answer the Password Hint Question, contact the American Savings Bank - VIS Select Administrator at (808) 539-7844.

 

icon Related Links
>
Merchant Services
>
Rewards Programs
>
Visa Discounts
>
Online Banking
>
Line of Credit
icon Card Security
>
Lost/Stolen Cards
>
Security Tips
>
Identity Theft
icon  Ready to Apply?
Stop by any of our conveniently located branches and we'll be happy to assist you.


Home | Locations | Career Opportunities | Contact Us | Site Map
Security | Privacy Policy | Disclaimer