TravelAwards PlusSM
 

Effective as of 10/1/06

General — TravelAwards Plus ("Program") is offered at the sole discretion of American Savings Bank, F.S.B. ("American", "Issuer, "we", and "us") for consumer credit card accounts, business credit card accounts, consumer checking accounts and business checking accounts (collectively "Accounts") under which Visa credit cards ("Charge Card") and Visa check cards ("Debit Card") are issued by American (collectively "Visa Card"). These terms and conditions apply to the individual consumer to whom an eligible Account is established and an eligible Visa Card is issued or to the company to which an eligible Account is established whereby Visa Cards are issued to one or more employees ("you" or "Cardholder"). Under the Program, the TravelAwards Plus Account holder ("you") may earn TravelAwards Plus Points ("Points", "Point") every time you make a qualifying purchase or engage in a qualifying transaction with an eligible Visa Card that is enrolled in the Program. You may also earn bonus Points when you perform certain other transactions ("Bonus Transactions"). You may redeem these Points for merchant gift certificates or cards, travel certificates, merchandise, and much more (collectively "Rewards"). By participating in the Program, you agree to the following Program terms and conditions as well as other agreements you have with American, including, but not limited to, Deposit Account Rules, Deposit Account Disclosures and Fees, Business Account Rules, Business Fee Schedule, Analyzed Account Fee Schedule, Visa Card Agreement, Private Banking Platinum Visa Card Agreement, Business Visa Credit Card Agreement, and Equity Express Account Agreement, as applicable.

Eligibility; Enrollment — Visa Cards issued by American may be eligible to participate in the Program. We reserve the right to determine in our sole discretion whether a particular Visa Card or cardholder is eligible to participate in the Program. To participate in the Program, you must enroll your eligible Visa Card and establish a TravelAwards Plus Program account ("Program Account") to record your Point activity. For more information or to enroll, visit asbhawaii.com/travelawardsplus, call us at 627-6900 on Oahu or toll-free at 1-800-272-2566 from the Neighbor Islands or the mainland, or visit your nearest branch. Once you successfully enroll your Visa Card and establish your Program Account, you will select a password that is required to access the Program website www.asbhawaii.com/travelawardsplus. It is your responsibility to keep any password safe and known only to you. This password should never be revealed to anyone else since this would violate the security of the Program Account and you may lose the Points in your Program Account. We consider anyone else who knows your password to have permission to use your Program Account, unless you tell us otherwise.

More than one Holder — This provision applies only to Program Accounts held by individuals and does not apply to Program Accounts held by a business. A Program Account opened in the name of more than one individual is held jointly with the right of survivorship. If one of the two holders should die, the Program Account is regarded as belonging to the surviving holder. If there are more than two holders and one should die, the Program Account remains in the names of the surviving holders. Each holder is the agent of the other holders, and is authorized to redeem Points up to the accumulated Point balance of the Program Account and to close the Program Account. The holders agree that each of you is responsible separately and together for all fees, charges or any other obligations to us. All holders agree that if we are served with any notice of claim, lien, attachment, garnishment or any other court order or legal process relating to any one or more of the Program Account holders, we may proceed as though the Program Account was held solely by that holder named in the notice. All holders agree to use this Program Account honestly and waive any rights and claims against American, its agents and assigns, which could be made because of an act of one of the holders. In the event there is a dispute over the control of this Program Account, we may close the Program Account with the loss of all earned and accrued Points, refuse to redeem Points, or place a hold on the Program Account.

Linking — Account owners holding Visa Cards for that Account may have the Account Visa Card Points earned placed in a Program Account held by the exact same Account ownership. An owner of two or more Accounts holding a Visa Card for each of those Accounts may have those Account Visa Card Points earned placed in a Program Account held by the exact same Account ownership. A Visa Card linked to your Program Account is referred to as a "Linked Card." American may, in its sole discretion, determine whether Visa Cards and/or Program Account will be linked or not linked and determine whether a Linked Card will be de-linked from a Program Account, and any such determination shall be final.

How Points Are Earned / Eligible Transactions — Only Qualifying Transactions with your enrolled Visa Card can earn Points to your Program Account. A "Qualifying Transaction" is any signature-based purchase, internet purchase, phone or mail order purchase, or automatic bill payment made with an enrolled Visa Card, which is processed or submitted through the Visa U.S. A. Inc. transaction processing system. You must sign for all in-store purchases you make with an enrolled Visa Card in order for such purchases to be deemed a Qualifying Transaction; do not use a Personal Identification Number (PIN) when paying for your purchases with your enrolled Visa Card if you want to earn Points for such purchases. Consumer and Business Charge Cards earn one Point for every dollar of a Qualifying Transaction. Consumer Debit Cards earn one Point for every two dollars of a Qualifying Transaction and Business Debit Cards earn one Point for every dollar of a Qualifying Transaction. Points earned will be credited to your Program Account on a monthly basis. TravelAwards Plus Statements are updated monthly and available for viewing on the website by the 15th of the following month. You may request to receive a monthly email notification of the availability of the updated TravelAwards Plus Statement along with the link to the www.asbhawaii.com/travelawardsplus web site where this Statement, Point accumulation and/or adjustments, and current balances may be viewed. TravelAwards Plus Statements are separate and apart from your Visa Charge Card Billing Statement and ASB Checking Account Statements. When merchandise purchased with your American Savings Bank Visa Card is returned, any resulting credit adjustment will produce a corresponding reduction of Points in your Program Account. Points and Rewards have no cash value and may not be assigned or pledged to any third party. You are responsible for any personal tax liability that may be related to participation in the Program and redemption of any Rewards.

Ineligible Transactions / Exclusions — Visa Card Transactions that do not earn Points may include, but are not limited to, cash advances, balance transfers, Automated Teller Machine (ATM) withdrawals/advances, convenience checks, and unauthorized/fraudulent transactions. However, American has the exclusive right to offer programs where one or all of these transactions may be eligible for Points on a limited time basis only.

How to Redeem Points for Travel Related Services — Points may be redeemed for a variety of Rewards, as indicated in the TravelAwards Plus brochure or on the web site www.asbhawaii.com/travelawardsplus. When you are ready to redeem Points, visit the web site at www.asbhawaii.com/travelawardsplus. to select your Reward or call the American Savings Bank TravelAwards Plus Redemption Center ("Redemption Center") at 1-800-866-4090, any day, 24 hours a day. Travel Certificates redemption must be with a minimum of 10,000 Points and in increments of 2,500 - not to exceed your accumulated Point balance of the Program Account. Make your travel arrangements, then contact the Redemption Center. You must provide evidence of payment for travel arrangements/reservations with the travel agency, your Program Account number and Travel Certificate, and daytime telephone number. The appropriate Point redemption will be made to your Program Account and the appropriate amount will be credited to your Account. Please allow 1-2 weeks for the credit to be processed to your Account. In our sole discretion, we may decline to fulfill any particular request.

How to Redeem Points for Bonus Awards, Merchandise or Gift Certificates/Cards — Points may be redeemed for a variety of Rewards, as indicated in the TravelAwards Plus brochure or on the web site www.asbhawaii.com/travelawardsplus. When you are ready to redeem Points, visit the web site at www.asbhawaii.com/travelawardsplus to select your Reward or call the Redemption Center at 1-800-866-4090, any day, 24 hours a day. The minimum number of Points to be redeemed for merchandise is 2,500, with the exception of downloadable ringtones and music. The Point redemption levels can be found on the web site or in the TravelAwards Plus brochure. Points may be redeemed only in increments of 2,500 - not to exceed your accumulated Point balance in the Program Account. In our sole discretion, we may decline to fulfill any particular request. Shipping/Delivery time varies and is dependent upon your selected Reward. Please allow 5 - 7 business days for delivery time of your selected gift certificate/card. For more information on bonus awards, merchandise, and gift certificates/cards, please visit the web site or call the Redemption Center. All Rewards are subject to availability. Rewards items may be discontinued or withdrawn without notice. Should an item be discontinued, it will be replaced with an item of equal or greater value or you will be advised of unavailability so that you can make an alternative selection. A Rewards merchandise item can only be exchanged in the event that it arrives in defective or damaged condition and may only be returned within 30 days of receipt. BE SURE TO NOTE ANY EXCEPTIONS, DAMAGES, OR SHORTAGES ON THE DELIVERY RECEIPT BEFORE SIGNING TO ACCEPT GIFT/FREIGHT SHIPMENT. Instructions on how to return defective or damaged items are included with your Reward item. If you need additional information, please call the Redemption Center at 1-800-866-4090.

Immediate Family Redemption — Immediate family members, up to a maximum of four, residing in the same household who are each American TravelAwards Plus Visa cardholders may together combine redeemed Points towards a Reward for one or more of the four immediate family members. Immediate family members are limited to parents, spouse or reciprocal beneficiary, and children. American may, in its sole discretion, determine whether to fulfill or decline any request to combine redeemed Points, and any such determination shall be final.

Points Expiration — Points accrue monthly and are valid for seven (7) years. Points unredeemed seven years after accrual are automatically forfeited. Redemption utilizes Points in the order in which the Points are earned. You are not entitled to compensation from us or any other entity when your Points expire.

Loss of Points / Refuse Redemption — Only you, the Program Account holder, is able to redeem Points. Any Points subtracted from your Program Account may reduce or eliminate accumulated Points and may result in a negative Point balance. If such subtractions are applied to your Program Account after a Reward for redemption has been selected that reduces your Point balance below the amount required for such Reward redemption, we may suspend delivery of the requested Reward. If your Program Account has a negative Point balance, any newly earned or accrued Points will be used to offset such negative Point balance until such balance has been brought to zero. And if your Program Account shows signs of fraud, abuse or suspicious activity, you may lose your accumulated Points, and we may close your Program Account immediately. Points are redeemable on the Program Account only when the Debit Card Account is in open status with checking accounts with a positive balance and/or Charge Card Account with an open and current status. American may refuse redemption of Points for Program Account where the related Accounts are over credit limit, overdrawn and/or past due. Loss of all earned and accrued Points occurs on Visa Cards and Accounts that are closed, charged to loss, or where the Account owner declares bankruptcy. In the event of a dispute over the ownership or control of this Program Account, we may close the Program Account with the loss of all earned and accrued Points, refuse to redeem Points, or place a hold on the Program Account.

Termination of Participation — American has the right in our sole discretion to terminate your participation in the Program and close your Program Account at any time with or without cause or reason. Subject to the Program Terms and Conditions, you may terminate your participation in the Program and close your Program Account at any time. American will not be responsible for problems caused because you closed your Program Account. If your participation in the Program is terminated by you or American, all of your earned and accrued Points are forfeited and are not transferable. If your participation in the Program is terminated and your Program Account is held by you and other individuals, the Points in the Program Account remain with the remaining individuals who hold the Program Account.

Additional Terms and Conditions — Point Redemption is by Travel Certificate or by credit to your Account and only hold value for travel related services, gift certificates/cards, or bonus awards (whose value may or may not be equivalent, dependent upon the service or offer) provided under the Program. Travel Certificates have No Cash Value and are not redeemable for Cash. American Savings Bank, its agents or assigns, are not responsible for lost, misplaced, or stolen Travel Certificates, gift cards or certificates, and correspondence or other documents. Credit for unused portions of Travel Certificates will not be issued or credited back to the Program Account should the value of the desired travel service or bonus award be less than the value (implied or otherwise perceived) of the redeemed Points. American, its agents and assigns, are not responsible for TravelAwards Plus Statement errors and omissions due to computer error, late or incorrect data transmissions, Travel Certificates issued based on your request which contained errors or was not properly requested by you, or any other errors and omissions performed by other than American, its agents or assigns. Some transactions may not be automatically credited to your TravelAwards Plus Account. You release us, our affiliates, agents, and assigns, and any merchants participating in this Program from all liability regarding the redemption and use of Rewards, including any Rewards that may be lost, stolen or destroyed.

Affiliations — The TravelAwards Plus Program is offered by American, a federal savings bank, through its affiliation with RewardsNOW!, a New Hampshire corporation. From time to time, the Program will allow travel agencies to provide travel related services. However, American is not responsible for offerings, conduct, or restrictions of those travel agencies. Also from time to time, Program offers will include bonus awards provided by participating local (within the State of Hawaii) and non-local (outside the State of Hawaii) merchants and service providers. American, its agents and assigns, make no warranties, representations or guarantees, implied or otherwise, as to the quality of awards or services, whether provided by local or non-local merchants and service providers. American is not a licensed travel agent.

Rates and Fees — Rates and fees for use of your Charge Card and Debit Card apply. Please see your Visa Card Agreement, Business Visa Credit Card Agreement, Private Banking Platinum Visa Card Agreement, Equity Express Account Agreement, Deposit Account Disclosures and Fees, Business Fee Schedule, and Analyzed Account Fee Schedule, as applicable, for information on applicable rates and fees on your Charge Card and Debit Card.

Transfer of Points / Other Awards Programs — Program Points are not transferable/may not be assigned, pledged, or transferred to another Program Account, other participating cardholders, Account beneficiaries, or any other third party. Program Points may not be combined with or transferred to other award programs offered by other companies/institutions. American may combine or incorporate the Program with promotions, programs, or products that may be offered by American from time to time.

Program Rule Changes / Program Termination — Subject to State and Federal laws and regulations, American may add new Program rules or change these Program rules at any time, without prior notification. We may choose not to give you advance notice if it involves the security of the system of your Program Account. Changes may include, but are not limited to Point accrual, redemption thresholds, redemption levels and procedures, annual fees, and program aspects/offers. American may terminate this Program or any portion, without further recourse, provided that reasonable notice is given to the Program participants. You may access continuously updated TravelAwards Plus Terms and Conditions at www.asbhawaii.com/travelawardsplus.