| Phone Numbers |
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General Information
Customer Service Center
(808) 627-6900 – Oahu
1-800-272-2566 – Neighbor Islands and Mainland
(808) 627-6770 – TDD Service for hearing impaired
( Oahu)
1-800-871-4357 – TDD Service for hearing impaired – Toll Free |
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AccountAbilitySM
Telephone inquiry service
(808) 625-9800 – Oahu
1-800-232-9661 – Neighbor Islands and Mainland |
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Card Management / ATM Services Department (808) 545-6222 – Oahu
1-888-368-2239 – Neighbor Islands and Mainland |
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Consumer Loan Servicing Department
(808) 846-4671 |
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International Services
(808) 539-7887 – Oahu
(808) 549-7886 – Oahu
1-800-272-2566 ext. 7887 – Neighbor Islands and Mainland
1-800-272-2566 ext. 7886 – Neighbor Islands and Mainland |
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Investment Rate Hotline
(808) 627-6710 – Oahu
1-800-232-9661 – Neighbor Islands and Mainland |
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Japanese Speaker / Information
Toyoko Barcarse – Japan Market Manager
(808) 539-7810 – Oahu
1-800-272-2566 ext. 7810 – Neighbor Islands and Mainland |
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Letters of Credit
International Services Department
(808) 539-7887 – Oahu
(808) 549-7886 – Oahu
1-800-272-2566 ext. 7887 – Neighbor Islands and Mainland
1-800-272-2566 ext. 7886 – Neighbor Islands and Mainland |
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Loan ConnectionSM
(808) 952-7000 – Oahu
1-800-683-6324 – Neighbor Islands and Mainland |
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Lost or Stolen ATM, Check, or Credit Cards
24 Hour Service
(808) 627-6900 – Oahu
1-800-272-2566 – Neighbor Islands and Mainland |
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Money ConnectionSM
Bank by phone
(808) 625-9800 – Oahu
1-800-232-9661 – Neighbor Islands and Mainland
1-888-881-1081 – Bill Payment – Touch Tone Service
1-877-285-0038 – Bill Payment – Customer Care |
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Mortgage Rate Hotline
(808) 627-6711 – Oahu
1-800-232-9661 – Neighbor Islands and Mainland |
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Mortgage Servicing
Files & Documents, Property Tax & Lease, Insurance
Residential Loans Sales Department
(808) 846-4671 |
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Personal Loan Inquiries
Consumer Credit Administration
(808) 952-7000 – Oahu
1-800-272-2566 ext. 7000 – Neighbor Islands and Mainland |
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Online Banking Customer Care
1-877-285-0038 – Toll Free |
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Re-order Checks – Personal
(808) 627-6900 – Oahu
1-800-272-2566 – Neighbor Islands and Mainland |
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Residential Loan Sales Department
(808) 593-1226 – Oahu
1-800-293-2878 – Neighbor Islands and Mainland |
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Retirement Operations Department
(808) 545-6200 – Oahu
1-800-205-4911 – Neighbor Islands and Mainland
(808) 545-6208 – Centralized Retirement Withdrawals |
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TravelAwards PlusSM Program Office
(808) 952-7000 – Oahu
1-800-272-2566 ext. 7000 – Neighbor Islands and Mainland |
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Wire Transfers and Foreign Drafts
International Services Department
(808) 539-7884 – Oahu
(808) 539-7875 – Oahu
1-800-272-2566 ext. 7884 – Neighbor Islands and Mainland
1-800-272-2566 ext. 7875 – Neighbor Islands and Mainland |
