American Savings Bank — Privacy Policy

Protecting Your Personal Information

Corporate Privacy Policy

At American Savings Bank ("American"), protecting the privacy and confidentiality of your Personal Information is important. We value your business and the trust you have placed in American to provide a safe and secure environment for personally identifiable information about you and your finances, which we will call in this Privacy Policy your "Personal Information." It is our policy that all Personal Information about you will be held in strictest confidence. American does not sell or share your Personal Information or Personal Information about our former customers to non-affiliated third parties outside the American Savings Bank family of companies except for those companies who work for us to service your loan and deposit accounts with us, third party financial institutions with whom we have joint marketing agreements, and as permitted by law. To help you better understand how we protect your Personal Information, we are providing you with the following Privacy Policy describing our privacy practices and policies with respect to your Personal Information pursuant to the Federal Financial Privacy Law.

Information We Collect

We collect, maintain, and use information about you on a routine basis in order to offer you the financial services and products you seek to obtain and to provide superior customer service. We use all of your Personal Information we collect for specific business purposes such as administering and servicing your accounts, complying with state/federal banking regulations, protecting against fraud, and developing a better understanding of your financial needs to provide you with improved products and services. Personal Information we collect falls within the following five categories:

1. Personal Information provided by you during the application process for a deposit, loan, and/or insurance policy, other forms, or interviews with our employees when opening an account with us, such as your name, address, Social Security number, investments, assets and income;
2. Personal Information gathered from your transactions and account experiences with us, as well as information about our communications with you, such as account balances, payment history, securities and insurance products purchased, credit usage, and your inquiries and our responses;
3. Personal Information obtained from your transactions and experiences with other parties, such as your account balances, history, parties to the transaction and credit card usage;
4. Personal Information obtained from other authorized sources, such as consumer credit reporting agencies; and
5. Personal information we obtain from third-parties about you and your employment, credit, health and medical information or other relationships with them, such as your employment and health and medical history and credit balances which we use for various purposes, such as verifying your statements to us.

Sharing Personal Information with Third Parties and our Affiliate

We do not disclose your Personal Information or any Personal Information about our current or former customers to any affiliate or nonaffiliated third party except as permitted by law. We may disclose all of your Personal Information described above with third parties for the purpose of servicing your loan and deposit accounts with us such as printing your checks, mailing your account statements, running credit or check verifications, processing insurance applications and servicing insurance accounts for products offered through us, servicing a brokerage account, processing an insurance claim, processing transactions that you have requested or authorized.

American may share all five of the categories of your Personal Information described above with our non-financial company affiliate, AdCommunications, who assists us with the advertising and marketing of our products and services.

We may share your Personal Information with third parties who conduct marketing services on our behalf and other financial institutions with whom we have joint marketing agreements such as UVEST Financial Services Group, Inc. Those third parties are contractually obligated to keep your Personal Information provided to them confidential, and to use the information only to provide the service we have asked them to perform.

Personal Information Security

We restrict access to your Personal Information to those employees who need to know the Personal Information to provide our products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to protect your Personal Information.

Changes to Our Privacy Policy

We will provide you with our Privacy Policy annually, so long as you maintain an ongoing customer relationship with us. You can review our current Privacy Policy on our website at asbhawaii.com, or contact us for a copy by calling 627-6900 (Oahu) or 1-800-272-2566 (Neighbor Islands and Mainland).