CHOOSE A WAY TO GET STARTED
Select one of the options below to enroll and setup Online Banking
- Go to the Online Banking Enrollment page
- Enter your account and personal information
- Request a Login ID
- Select Continue
- Once setup is complete, you will be directed to login for the first time
- Go to www.asbhawaii.com
- Enter your Current Login ID and Password in the login field
- You will be asked to update your password
- For added security, you will be requried to enter a Secure Access Code (either a text or phone call)
When you receive your six-digit Secure Access Code, enter it in the access code screen and click Submit. The Secure Access Code is only valid for 30 minutes. Don't forget to register your device. This will prevent you from having to request a new Secure Access Code when you use this device in the future. If we do not have your current contact information you will not be able to access the Online Banking system.
The mobile app allows you to do everything available in Online Banking:
- Once you are logged into Online Banking, select "Settings", Text Enrollment
- Follow the on-screen directions
- Please add the new short code 226563 in your phone contacts to use text banking. View text banking codes.
NEED HELP?
Need additional assistance? Choose a topic below to get started.
Or, contact us at (808) 627-6900 or toll-free at (800) 272-2566
Make sure you're using the most udpated versions of your web browser and operating system.
- Microsoft Internet Explorer 8 or earlier and Microsoft Windows XP are not supported
- Your Apple phone or tablet must be using Apple iOS 8 or higher. To update your Apple phone or tablet's operating system, go to Settings > General > Software Update
- Your Android phone or tablet must be using the android operating system of 4.0.47 or higher. To check your OS go to Settings > About Phone > System Update
Click on the link below and download the new browser of your choice:
- Google ChromeTM 52 and later
- Mozilla Firefox 46® and later
- Safari 9® on Mac OS X 10.8 and later (JavaScript is required)
- Micorsoft Internet Explorer 11.X® or higher (please turn off Compatibility Mode)
ONLINE BANKING SETUP LEARNING HUB:
Set Up Your Account
Learn how you can make life easier and set up your Online Banking account in a few simple steps!
Make Bank Deposits
With the snap of a photo, you can make your own deposits be your own personal bank teller!
See all of our Online Banking tutorial videos >
Common Questions:
To sign up for ASB Online Banking as a foreign customer follow these steps:
- Go to asbhawaii.com and click on the Enroll link in the Login box.
- A pop up window will appear. Select the Foreign tab.
- To enroll you will need to provide the following:
- ASB Account Number
- Account type
- Your Date of Birth
- Your Mother’s Maiden Name
- Your Requested Login ID
- Click the Continue button.
The following web browsers are supported by Online Banking:
- Microsoft Internet Explorer 11® and later (please turn off Compatibility Mode)
- Mozilla Firefox® 46 and later
- Google Chrome™ 52 and later
- Safari® 9 on Mac OS X 10.8 and later (JavaScript is required)
Microsoft Internet Explorer® 10 or earlier and Microsoft Windows XP are not supported.
Watch the first-time login video in our video library or follow these steps:
- Go to asbhawaii.com or download the new ASB Hawaii mobile app to log in
- Enter your current Login ID and Password and hit "log in"
- Select the delivery method to receive your Secure Access Code
- Enter your six digit Secure Access Code
- Register your device. Only register a device that you own and trust. If you register your device you will not have to request a new Secure Access Code when you use that device in the future.
- Review and accept the Online Banking agreement
- A profile screen will appear for your review. You will be required to enter your mobile phone number and email address to complete your first time enrollment.
- If you have any other changes you will be able to after logging in to Online Banking under Settings > Manage Contact Info.
- Change your password
- Congratulations! You are now logged into Online Banking. Double check that your account information is correct and that your preset transfers or payments are scheduled.
If you forgot your Login ID, please contact us at (808) 627-6900 or toll-free at (800) 272-2566 for assistance.
If you forgot your password:
- Select the "Forgot Your Password" link in eBanking Help.
- Enter your Login ID, press the Submit button
- Request a Secure Access Code to be sent via text or phone call.
- Set your new Password
Protecting our customers' financial data is a high priority for us. American Savings Bank will never request verbally or via e-mail/text, your Password, Debit Card PIN, or Secure Access Code. We encourage our customers to closely monitor accounts regularly. For best practice, you should report immediately any suspicious activity to our Customer Banking Center at (808) 627-6900 or toll-free (800) 272-2566.
