Online Banking Setup Help
For questions about Online Banking, please call (808) 627-6900
or toll-free (800) 272-2566.
Download Online Banking Quickstart Guide >
Donwload the ASB Hawaii Mobile App:
The mobile app allows you to do everything available in Online Banking:
Transfer Money
Pay a Friend
Bill Pay
Loan Pay
Mobile Deposit
Turn on Touch ID for iPhone 5S or higher
How to Enroll and Login
Step-by-step insturctions on how to log in to Online Banking, plus information on our secure sign in
Enrollment for New Customers:
1. Go to the Online Banking Enrollment page
2. Enter your account and personal information
3. Request a Login ID
4. Select Continue
5. Once setup is complete, you will be directed to login for the first time
First Time Login:
1. Go to www.asbhawaii.com
2. Enter your Current Login ID and Password in the login field
3. You will be asked to update your password
4. For added security, you will be requried to enter a Secure Access Code (either a text or phone call)
When you receive your six-digit Secure Access Code, enter it in the access code screen and click Submit. The Secure Access Code is only valid for 30 minutes. Don't forget to register your device. This will prevent you from having to request a new Secure Access Code when you use this device in the future. If we do not have your current contact information you will not be able to access the Online Banking system.
Need Help?
Please contact us at (808) 627-6900 or toll-free at (800) 272-2566 or (800) 339-0368.
Common Questions > | Contact Us >
Update your browser:
Make sure you're using the most udpated versions of your web browser and operating system.
- Microsoft Internet Explorer 8 or earlier and Microsoft Windows XP are not supported
- Your Apple phone or tablet must be using Apple iOS 8 or higher. To update your Apple phone or tablet's operating system, go to Settings > General > Software Update
- Your Android phone or tablet must be using the android operating system of 4.0.47 or higher. To check your OS go to Settings > About Phone > System Update
Android Customers:
Experiencing Issues with installing the mobile app (Unknown Error)-
1. Your Android phone or tablet must be using the Android operating system of 4.0.47 or higher. To check your OS go to Settings > About Phone > System Update
2. Restart your phone or tablet
3. Download the new ASB Mobile App from the Google Play Store
Browser Requirements:
Click on the link below and download the new browser of your choice:
- Google ChromeTM 73 or higher
- Mozilla Firefox 66® or higher
- Safari 12® or higher
- Micorsoft Internet Explorer 11.X® or higher (please turn off Compatibility Mode)
Enroll in Text Banking:
Online Banking allows you to enrollment of Text Banking:
1. Once you are logged into Online Banking, select "Settings", Text Enrollment
2. Follow the on-screen directions
3. Please add the new short code 226563 in your phone contacts to use text banking. View text banking codes.
Security Reminder:
American Savings Bank will never send unsolicited emails asking you to provide, update, or verify personal or confidential information via email. If you receive an email inquiry allegedly from American Savings Bank, please report the incident to a customer service representative as quickly as possible. To mitigate the risk of online fraud and identity theft, your first and best protection is awareness
