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REACH US
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REACH US
BY PHONE

REACH US
BY MAIL

 

LET US KNOW HOW WE'RE DOING
AND HOW WE MIGHT IMPROVE.

This is a general mail box and should be used for general questions only. Please do not include sensitive information such as account numbers, usernames, passwords, birthdays, etc. If you are an American Savings Bank customer with Online Banking, we advise that you send us a secure message by logging in to Online Banking and using its Message Center rather than using the form below or unsecure email.

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*We will never contact you by email, telephone, mail or other type of correspondence and request your PIN, password, username, or other access code. If you are contacted by anyone asking for your PIN, password, username or other access code, you should refuse and immediately contact us. You may be the target of identity theft
 
If you have an important message for us that is time-sensitive (for example, if you want to report a lost or stolen ATM card or credit card, if you want to stop payment on a check, or other information which requires prompt action), do not rely on e-mail, as we may not check our e-mail mail box regularly. Instead, please contact us at (808) 627-6900 or toll-free (800) 272-2566.

As a reminder, never e-mail your account number, PIN, password, username, other access code, or social security number. E-mail is NOT SECURE.

reach us by phone

customer banking center

(808) 627-6900
TOLL-FREE: (800) 272-2566

Customer Banking Center Hours
Monday - Friday:  8 am to 7 pm
Saturday - Sunday:  9 am to 3 pm

tdd service for hearing impaired

(808) 627-6770
Toll-free: (800) 871-4357

Business Banking Contacts >

reach us by mail

american savings bank

P.O. Box 2300
Honolulu, HI 96804-2300

main branch

Bishop Square
1001 Bishop Street
Honolulu, HI 96813