ASB Unveils Refreshed Downtown Branch for Easier, More Personalized Banking

Modern 2,600-square-foot space features sustainable materials, open design, and areas for financial conversations

American Savings Bank announced the opening of its Downtown Branch in a refreshed, modern space just steps from its previous location within the American Savings Bank Tower in Downtown Honolulu. Located at 1001 Bishop St., Ste 118, the branch reflects customers’ evolving banking preferences, offering convenient options from contactless banking to personalized, in-branch consultations.

“The way people bank has changed, and our spaces are changing with it,” said Dani Aiu, Executive Vice President of Consumer Banking at American Savings Bank. “This refreshed Downtown branch was designed to feel open and welcoming so customers can easily connect with our bankers and have real conversations about their financial goals. Downtown Honolulu has long been an important community for us, and we’re excited to continue serving customers here in a space designed for how they prefer to bank.”

A distinctive design feature of the branch is the use of repurposed Albizia wood, an invasive tree species that threatens Hawaii’s native ecosystem and watersheds. The reclaimed wood has been transformed into modern architectural elements throughout the branch, including the teller line, furniture, and interior design features, giving new life to a material typically viewed as an environmental challenge.

Branch Information

• Address: 1001 Bishop St. #118, Honolulu, HI, 96813
• Hours: Monday – Thursday: 8 a.m. – 4 p.m. & Friday: 8 a.m. – 5 p.m.

Designed for a More Personal Banking Experience

The new and inviting 2,600-square-foot branch reflects a modern approach to banking that prioritizes accessibility, convenience, and personalized service. The former branch was twice as big and underutilized.

The new open concept provides a welcoming environment where customers can easily connect with bankers for quick questions or support with everyday banking needs. A private consultation room offers a comfortable setting for more in-depth financial discussions. Additional features include:

• Outdoor 24/7 ATM (Alakea Street)
• Indoor ATM available during branch hours
• Energy-efficient lighting and other sustainable design elements

Continuing a Long History of Serving Downtown Honolulu

American Savings Bank has served the Downtown Honolulu community for decades. The branch originally opened in 1973 as State Savings & Loan Association, one of the building’s original tenants. First Nationwide acquired State Savings & Loan in 1985, and American Savings Bank later acquired First Nationwide branches in 1990.

Previously known as ASB’s Main Branch, the new location has been renamed Downtown Branch to better reflect its central location.

The refreshed branch was designed by architect Dean Sakamoto and built by Ralph S. Inouye Co., Ltd.

American Savings Bank operates 35 branches across five islands and offers service seven days a week through its Customer Banking Center, except bank holidays.