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Assistant Branch Manager - Oahu

Job Location: Main Branch-3109
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * The Assistant Branch Manager (ABM) oversees a Branch location that is generally less complex in terms of number of transaction, customer visits, client asset values, increased variability of client products/services, etc. * Manages the Branch Teller roles and/or Personal Bankers within the respective branch assignment. This includes performance of all duties associated with leading personnel including hiring, developing, coaching, managing performance and making pay recommendations. Accountable for creating a work environment that instills the importance of the client experience across all team members. Partners with the Branch Manager to achieve Branch goals. Essential Functions of the Job: * Supervises Branch Tellers and/or Personal Bankers in a manner that instills teamwork, consistency of service, and a collaborative atmosphere resulting in an outstanding client experience. * Accountable for performance management and ensures that all direct reports are adhering to ASB operational policies and procedures. Partners with the Teller-Lead to train and develop new Tellers. Provides similar training directly to Personal Bankers, providing coaching and guidance in order to develop staff to their greatest potential. * Partners with the Branch Manager to achieve Branch performance goals associated with but not limited to: Customer Service, Sales, Expense & Loss, etc. In absence of the Branch manager, assumes responsibility for the Branch operations. * Works with clients to identify product needs and offers the Bank's consumer and small business products, as appropriate; refers clients to other business partners as appropriate to client situation. Builds and deepens the customer relationship in a manner that ensures client retention. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Minimum Education Requirements: * High School diploma or Equivalent Experience Required: * Two (2) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience in direct leadership of others, including hiring, coaching, developing, etc. * One (1) year minimum experience in branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com opens an email client application Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/13/2018


Assistant Product Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Provides support to the Product Manager in developing and implementing the Bank's consumer deposit and/or loan products strategy, product design and tactical execution in support of corporate strategic objectives. Identifies opportunities for new deposit and loan products to drive growth. * Monitors tasks involved in managing a competitive portfolio of deposit products including checking, savings, CD, and/or lines and loans to achieve volume, revenue and profit targets. Develops and oversees the execution of all related financial/profit analysis, operational and platform activities. * Identifies growth opportunities, recommends, designs, develops and implements new products to drive growth. Revises and adapts product portfolio and product packages, including features and pricing to strengthen the Banks competitive position and achieve its business targets. Responsible for monitoring the competition and environmental trends for opportunities, risks, etc. * Works across multiple teams to ensure execution of product changes, marketing campaigns, promotions, tools, events, etc. support the growth and profitability goals. Collaborates with segment strategy, analytics, marketing, sales, and technology to deliver on objectives. * Monitors and reports business results, with support of marketing data analytics team. Minimum Education Requirements: * College (4-year) degree in Economics, marketing, business or quantitative field (e.g., engineering, math, computer science) Minimum Experience Required: * 2-3 years banking or financial institutions experience * 2-4 years management experience in related areas of responsibility Required Skills or Training: * Strong knowledge of and professional experience with bank deposit and/or loan products * Knowledge of general banking principles and federal and state compliance regulations as they relate to banking * Advanced quantitative skills and passion for data based decisions * Experience with core deposit and/or loan platforms, their capabilities and challenges * Effective communication, critical thinking and problem-solving skills * Extremely organized, detail-oriented, with a high degree of project management skills * Proficient in use of Microsoft applications required * Able to remain flexible in a demanding work environment and adapt to rapidly changing priorities * Able to travel to various locations on Oahu, neighbor islands and mainland, as necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 12/14/2018


Auditor

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Responsible for the planning and execution of financial, compliance, and operational audits of Bank activities. Evaluate internal controls and ensure compliance with corporate policies and procedures and identify and mitigate risks. Document and communicate audit findings and recommendations to Management and the Audit Committee. Strengthen Internal Audit's relationship with the Bank and provide process improvement recommendations that promote the Bank's strategic objectives. * Plans, develops, and executes specific audit procedures to meet planned objectives on audits of complex Bank activities including: * Evaluates the design and test the effectiveness of internal controls to mitigate risks and whether existing policies, procedures, and standards are effective and operating as intended * Gathers supporting information through interviews, research, and observation, in order to document an objective assessment of an activity's risks and controls * Assesses the impact of audit issues and alternative approaches to resolving issues * Formulates recommendations regarding control deficiencies and system ineffectiveness; identifying new areas for improved control, cost savings, and operational efficiency * Prepares or reviews audit documents, work papers, audit reports, memoranda, and presentations, presenting information in a clear, concise and persuasive manner to the Audit Committee and management, as deemed applicable * Completes work timely and accurately to ensure project milestones and risk objectives are achieved Manages the engagement of the team on audits of complex Bank activities, including: * Conducts the planning, budgeting, and reporting * Provides guidance and supervision to other auditors as assigned * Evaluates the performance of other auditors when applicable Minimum Education Requirements: * College (4-year) Degree in Accounting or Related field Minimum Experience Required: * 3 years experience experience performing audit procedures or internal control assessments, including formulation and presentation of audit findings * 3 years experience in Public Accounting and/or in process design, evaluation, and improvement preferred * 3 years experience in financial services industry and/or a regulated industry preferred Required Skills or Training: * Uses independent judgment and strong analytic skills to make recommendations to solving complex project and business problems * Able to monitor and interpret information for decision-making and presentations by leveraging authoritative resources such as bank regulatory guidance, professional audit organizations, and leading practices from other financial institutions * Able to work independently and on a team while remaining flexible in a demanding work environment in order to meet schedules and deadlines * Proficient in Microsoft Word, Excel, Visio, PowerPoint, and Outlook * Excellent written, verbal, listening, and interpersonal skills * Proficient in data interrogation and analytics using tools such as ACL preferred Professional Certifications, Licenses, and/or Registration Requirements * Certified Public Accountant or Certified Internal Auditor designation or advanced degree preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 10/23/2017


Bilingual (Japanese or Chinese) Teller I/II - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs * Bilingual in Japanese or Chinese and English Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. * Bilingual in Japanese or Chinese and English To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Branch Help Desk Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for providing direction and guidance to Branch personnel on American Savings Bank policies and procedures. Reports any recurring issues to Management. Ensures consistent and accurate delivery of branch functions with focus on customer service, efficient operations, compliance and internal controls. Identifies operational deficiencies and makes recommendations for improved processes. Education/Experience: * Minimum three (3) years of working experience in bank operations. * Demonstrated work experience administering policies and procedures preferred. Skills/Knowledge: * Business knowledge of branch system applications such as Teller and New Account Platform and various other systems/applications, preferred. * Proficient in use of Microsoft Office applications. * Good written and verbal communication skills * Superior customer service, interpersonal and human relations skills Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/11/2019


Business Relationship Manager - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Acquires, builds, and manages a portfolio of up to 200 "profitable" small business relationships consisting of "high value/high potential" small business and directly related consumer customers. Maximizes share of wallet of deposits and other bank services. Uses existing customers and internal/external network as referral sources to gain new business. Increases overall portfolio value, and contribution to branch performance and company profitability. Works independently but will occasionally receive guidance/direction from manager and/or other BRMs * Bachelor's degree in business/finance preferred. * 3+ years business or commercial banking experience (i.e. business development calls, sales, portfolio relationship management) or 5+ years sales experience. * 3+ years work experience interviewing credit applicants, determining credit worthiness, negotiating loan programs, terms for extending credit and analyzing fiscal and business financial conditions of corporate enterprises; or related experience. * Work experience in retail banking or investments environment preferred. * Work experience that demonstrates the possession of interpersonal and human relations skills to interact, understand and communicate effectively with business customers, professionals and other bank representatives. * Proficient in the use of the PC, MS Office applications, and the internet for research purposes. * State of Hawaii Life and Health Insurance and Securities Series 6 and 63 licenses preferred. Current State of Hawaii Driver's License and transportation. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 9/5/2018


Business Relationship Manager - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Acquires, builds, and manages a portfolio of up to 200 "profitable" small business relationships consisting of "high value/high potential" small business and directly related consumer customers. Maximizes share of wallet of deposits and other bank services. Uses existing customers and internal/external network as referral sources to gain new business. Increases overall portfolio value, and contribution to branch performance and company profitability. Works independently but will occasionally receive guidance/direction from manager and/or other BRMs To apply please email recruitment@asbhawaii.com to apply please email recruitment@asbhawaii.com * Bachelor's degree in business/finance preferred. * 3+ years business or commercial banking experience (i.e. business development calls, sales, portfolio relationship management) or 5+ years sales experience. * 3+ years work experience interviewing credit applicants, determining credit worthiness, negotiating loan programs, terms for extending credit and analyzing fiscal and business financial conditions of corporate enterprises; or related experience. * Work experience in retail banking or investments environment preferred. * Work experience that demonstrates the possession of interpersonal and human relations skills to interact, understand and communicate effectively with business customers, professionals and other bank representatives. * Proficient in the use of the PC, MS Office applications, and the internet for research purposes. State of Hawaii Life and Health Insurance and Securities Series 6 and 63 licenses preferred. Current State of Hawaii Driver's License and transportation Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/19/2017


Cash Management Support Specialist

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Supports the Cash Management department by generating appropriate work orders/requests to resolve a variant of routine and non-routine issues for corporate and branch accounts, handles customer and internal inquiries via phone and email and support-build new businesses for the on-line product. Administers and ensures the accuracy of the account analysis system month-end billing and handling of transactions to assure customer satisfaction. Major Job Accountabilities: * Reviews departmental reports for accuracy and performs research, if necessary * Generates and completes required daily reports and statements * Supports operational tasks as needed * Performs account analysis statement prep and validation Minimum Education Requirements: * High School or Equivalent Experience Required: * One (1) to Two (2) years minimum experience working in accounting/finance or customer service Required Skills or Training: * Able to analyze and recommend products, services, and solutions to customers. * Demonstrated skill and knowledge in use of Microsoft Office applications. * Excellent written and verbal skills to communicate with customers and teammates. * Must remain flexible in a demanding work environment, with frequent requirements to adapt to rapidly changing priorities and meet multiple priorities and time commitments. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/21/2019


Command Center Monitor

Job Location: ASB Campus-3112
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Primary Purpose of Job: Monitors, processes and responds to security or safety incidents in accordance with Corporate Security policies and procedures. Facilitates the resolution of urgent calls and assists in resolving alarm system maintenance and service needs. Supports central command center monitoring and prepares detailed reports of incidents/activities. Major Job Accountabilities: * Receives and processes requests for security access to secured bank branches and facilities; issues company ID badges for teammates, vendors and visitors and ensures that badges have proper access according to position and facility. Performs other access control administration, monitoring, or reviewing functions on an ad-hoc basis. * Monitors and processes robbery, burglary, fire, life/safety and other alerts; submits correspondence and maintains logs; works with law enforcement agencies in reporting cases; receives requests for emergency services and responds and routes them accordingly; reviews digital camera systems and assists with any necessary investigate processes. * Responds to calls concerning failed cameras, security systems, alarm, codes, readers, panels or other problems and notifies various bank groups and vendors for corrective action. * Develops working relationships within the Bank and acts as liaison with Federal, State and local law enforcement agencies and peers in other associations. Minimum Education Requirements: * High School or Equivalent Experience Required: * One (1) plus years minimum experience in alarm monitoring and CCTV Monitoring or other Security/Loss Prevention experience Required Skills or Training: * Familiar with Federal and State laws and regulations relating to security and investigate fields * Working knowledge of security alarm, computer systems (access and CCTV surveillance systems) preferred. * Requires proficient skills in computer use and Microsoft Office software applications. * Requires relationship building, problem solving, and negotiating skills. * Effectively communicates with technical and non-technical staff at varying organizational levels. * Requires excellent written, verbal, and customer service skills. * Requires ability to work under pressure and meet multiple priorities and project deadlines. * Works under minimal supervision; uses sound judgment and discretion in performing work duties and works cooperatively with others. * Must be able to maintain a high degree of confidentiality. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/21/2019


Consumer Loan Processor

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: This role is an entry-level role responsible for processing applicable documentation necessary to complete consumer loan transactions in accordance with standard guidelines and processes of American Savings Bank. Essential Functions of the Job: * Learns to manage a pipeline of consumer loan applications, demonstrating process accuracy and timeliness in achieving internal turn-time goals. * Orders and/or proactively follows up on documentation requirements necessary to complete the loan file including but not limited to: Automated Valuation Model (AVM)/appraisals, escrow and title orders, flood certification, insurance, trust reviews, condo reviews, etc. * Communicates with customers, Consumer Credit Management (CCM) teammates, branch personnel, and outside vendors regarding loans in process. * Prepares closing documentation and reviews signed documents prior to booking to ensure quality control standards are met. * Achieves productivity standards and service level agreements, as established by management. * Follows all applicable policies and procedures to ensure compliance with banking laws and regulations relevant to the job's activities. Minimum Education Requirements: * College (4-year) Degree in Business Management, Accounting, Finance, or other related degree Experience Required: * One (1) year minimum banking experience, either in a customer-facing or processing role. Required Skills or Training: * Demonstrates a strong detail orientation, with specific emphasis on accuracy and production of thorough documentation. * Demonstrated ability to work in a fast-paced environment, including the ability to shift priorities in response to immediate and/or changing needs. * Excellent verbal and written communication skills. * Proficiency using MS Office applications (Excel, Word, Outlook, etc.) To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 10/23/2017


Corporate Credit Analyst/Underwriter

Job Location: ASB Campus-3112
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Primary Purpose of Job: Performs due diligence in the analysis and underwriting of corporate and commercial loans. Identifies and assesses key credit risks, and analyzes financial statements of corporate and commercial borrowers. Exercises prudent judgement in preparing written summaries of credit risks, and analyzes financial statements of corporate and commercial borrowers. Exercises prudent judgement in preparing written summaries of credit risks and collaborates with others in the preparation of approval memoranda as assigned. Works independently to prepare written summaries of credit risks and completes approval memorandums. Utilizes cash flow projections and formulates alternative risk scenarios in support of credit requests. Major Job Accountabilities: * Works independently and completes credit write-ups for corporate and commercial clients in accordance with ASB credit policy, including the most complicated borrowers. Formulates financial projections in support of credit requests. * Prepares financial statement analysis for new corporate and commercial borrowers of any level of complexity. Formulates financial projections in support of credit requests. * Performs loan portfolio maintenance, including periodic financial analysis and credit reviews, covenant compliance reviews and tracking. * Assists or leads Commercial Credit Team members with projects, research, due diligence, and analysis as requested including accessing of S&P reports. Interfaces with ASB Commercial Markets and Commercial Real Estate relationship managers on existing or new customers. * Constructs financial projections and formulates alternative risk scenarios. * Creates and maintains credit documentation in credit management system. * Review the work of other credit analysts as needed. Minimum Education Requirements: * College (4-year) Degree in Accounting, Finance, Business Administration or related field * MBA or CFA or equivalent education or certification, preferred Experience Required: * 2-3 years minimum Commercial credit analysis or relevant financial analysis experience Required Skills or Training: * Thorough understanding of commercial credit underwriting principles and financial analysis * Understanding of essentials of commercial loan documentation and commercial cash flow analysis * Thorough understanding of the quality of earnings concepts (ex: the ability to calculate the growth and management's impact on cash flow and the capacity of the borrower to generate sustainable, recurring cash flow) * Understanding of the essentials of commercial loan structuring (ex: determination of financial covenants, collateral issues, guarantees and 3rd party support) * Ability to independently compute the evaluate individual cash flow analysis and business tax return analysis * Large corporate, syndicated loan, or capital markets experience, preferred * Familiarity with Bloomberg Terminal and S&P Market Intelligence platform, preferred * Proficiency with Microsoft Office software products * Excellent verbal and written communication skills To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/22/2019


Corporate Services Analyst

Job Location: Goldbond Building Office-3078
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Oversees activities and functions of the Corporate Services department including outsourced areas. Identifies sources of products and services to satisfy needs of the Bank and commercial markets. Formulates and provides input to the corporate strategic plan, business plan and operating budget as they relate to Corporate Services. Major Job Accountabilities: * Oversees Corporate Services to include but not limited to budget preparation and control, record control and special management studies, and input for contract negotiations. * Requires regular interaction with various business partners and/or meetings for collaboration. * Develops and maintains business plans and strategies to ensure effective, efficient, customer-oriented operations in support of the branches, departments, as well as the corporate strategic plan and objectives. Includes (but not limited to): * Researching and evaluating opportunities to centralize operations to improve the performance of Corporate Services; * Overseeing and approving system analysis and software development planning for projects of significant complexity; * Scope, directing, and recommending system enhancements or bank impacts to service bureau providers where projects relate to Corporate Services. Minimum Education Requirements: * High School or Equivalent * Associates Degree in Business Administration or Accounting is preferred Experience Required: * Three (3) years minimum experience in financial data processing, production processing activities, account management, or procurement. * Three (3) years minimum of demonstrated work experience and comprehensive knowledge of bank operations, host systems and related applications, legal and regulatory compliance requirements and processes, network and data communication infrastructure. Required Skills or Training: * Proficient in the use of a PC and all Microsoft software applications. * Able to provide input for contract generation, negotiation and vendor management to include analysis of monthly reports and holding vendors accountable to published Service Level Agreements. * Able to generate scope of work and services on required jobs or services requested. * Able to analyze complex data, determine trends, communicate alternatives for courses of action (if necessary) and reach resolution on complex issues. * Excellent collaborative skills. * Excellent written and verbal communication skills. * Able to be flexible and adaptable to rapidly changing environments and situations. * Advanced education or work experience in supply chain management with a demonstrated success in solving complex operational issues is preferred. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/6/2019


Credit Analyst

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Responsible for critical actions throughout the loan management process (post loan closing through payoff) for the loans in the Bank's commercial real estate portfolio. Major Job Accountabilities: * Responsible for post-closing loan fundings, construction draws, construction monitoring, project monitoring, financial reporting, covenant monitoring, preparing financial spreads on Financial Analyzer, tax return analysis (individual and business) internal reviews, simple renewals and modifications, rate resets, loan payment reconciliations, insurance monitoring, other pertinent data analysis and interfacing with Commercial Real Estate department's Relationship Managers. * Assists or leads Commercial Credit staff with projects, research, due diligence, and analysis as requested. Interfaces with ASB Commercial Real Estate lending personnel on existing or new customers * Constructs financial projections and formulates alternative risk scenarios * Assist in training and mentoring of Credit Analyst I positions. Reviews the work of other credit analysts as needed * For career development purposes, this position may assume certain loan origination duties similar to the Deal Manager, at an introductory level * Constantly delivers accurate monitoring information to various internal stakeholders to assure the risk rating and regulatory asset quality rating for each long reflects current conditions * Keeps a clear line of communication open with the Department Manager, Commercial Real Estate department's Relationship Managers, and other internal stakeholders to promote transparency and a productive end-to-end loan process Minimum Education Requirements: * College (4-year) Degree in Accounting, Finance, Business Administration or related field Experience Required: * Three (3) years of experience in Commercial real estate finance experience, or equivalent experience in the commercial real estate industry, or Credit analysis, or relevant financial analysis experience Required Skills or Training: * Demonstrated knowledge, relative to peers in the industry, in commercial real estate investment and development principles, concepts, market conditions, and trends * Ability to independently compute and evaluate real estate and individual cash flow analysis and business tax return analysis * Proficiency with Microsoft Office software products * Excellent verbal and written communication skills To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/28/2018


Credit Analyst

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Perform due diligence in the analysis and underwriting of commercial loans. Identify and assess key credit risks, and analyze financial statements for the Bank's commercial borrowers. Exercise prudent judgment in preparing written summaries of credit risks and work with other departmental personnel in the preparation of approval memorandums as assigned. Major Job Accountabilities: * Perform research, due diligence and analysis for other Commercial Credit staff including the use of S&P reports. Interface with ASB Commercial Markets or Commercial Real Estate lending personnel. * Perform covenant compliance, tracking and documentation on the covenant compliance worksheet. * Prepare financial condition reviews for vendor management. * Complete due diligence, risk assessments, and financial analysis for credit write-ups for Bank's existing clients and new commercial borrowers. * Generate financial projections to support all credit requests. * With limited supervision, prepare financial statement spreads on Financial Analyzer; tax return analysis (individual and business); approval memorandum, loan and account information, and other pertinent data analysis. * Create and maintain credit documentation in credit management system. * Maintain database of work performed as assigned. * Responsible for timely completion of assignments and the accuracy as completed. Minimum Education Requirements: * College (4-year) Degree in Accounting, Finance, Business Administration or related field Experience Required: * One (1) year minimum experience in related work experience Required Skills or Training: * Sound understanding of accounting and financial analysis * Able to prepare financial projections of moderate complexity * Effective written and verbal communication skills necessary to logically communicate credit risks and conclusions in a written document * Strong computer skills using Microsoft Office software products To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 12/27/2018


CREL Deal Analyst

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Under the guidance of the Relationship Manager, responsible for critical actions throughout the loan origination process (through loan closing) for new loans, loan modifications, and amendments. * Leads the financial analysis, due diligence, market analysis, loan approval package preparation, other analytical work or research, loan documentation, closing, and interfacing with Loan Operations for new loan originations, loan modifications, and loan amendments, in support to the Relationship Manager. * For career development purposes, this position may assume client facing duties similar to the Relationship Manager, at an introductory level. * Constantly delivers accurate monitoring information to various internal stakeholders to assure the risk rating and regulatory asset quality rating for each loan reflects current conditions. * Keeps a clear line of communication open with the Relationship Manager, Department Manager, Credit Administration, and other internal stakeholders to promote transparency and a productive end-to-end loan process. Minimum Education Requirements: * 4-year college degree in finance, accounting, law, architecture, engineering, real estate development, urban planning Experience Required: * Minimum 2 years experience-Commercial real estate finance experience or equivalent experience in the commerical real estate industry Required Skills or Training: * Proficiency with Microsoft Excel, Word, Powerpoint, and a proven ability to learn new applications. * Demonstrated knowledge, relative to peers in the industry, in commercial real estate investment and development principles, concepts, market conditions, and trends. * Proven ability to clearly communicate with highly skilled borrowers and their associates, which include lawyers, CPAs, and successful professionals with advanced college degrees. * Proficiency with cash flow modeling, risk & return measurements. * Proficiency with external personal devices (laptop, tablet, smartphone). To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/18/2018


CREL Relationship Manager

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Responsible for end-to-end production (origination to payoff) of an assigned $200+ million portfolio of complex commercial real estate term, interim, value-add, and construction loans. Major Job Accountabilities: * Leads the activities that results in successful client relationships, deal sourcing, analyses, loan structuring, loan approvals, due diligence, documentation, and loan closings for the assigned portfolio. * Engage in post-closing actions, as appropriate with Credit Administration, for successful maintenance and servicing of the assigned portfolio. * Constantly delivers accurate monitoring information to various internal stakeholders to assure the risk rating and regulatory asset quality rating for each loan reflects current conditions. * Keeps a clear line of communication open with the Department Manager, Credit Administration, and other internal stakeholders to promote transparency and a productive end-to-end loan process. Minimum Education Requirements: * College (4-year) Degree in Finance, Accounting, Law, Architecture, Engineering, Real Estate Development, Urban Planning. Experience Required: * Five (5) years minimum of Commercial Real Estate Finance experience, with at least one year as a Relationship Manager, or equivalent experience in the commercial real estate industry. Required Skills or Training: * Proficiency with Microsoft Excel, Word, Powerpoint, and a proven ability to learn new applications. * Demonstrated knowledge, relative to peers in the industry, in commercial real estate investment and development principles, concepts, dynamics, market conditions, and trends. * Proven ability to negotiate and be influential with highly skilled borrowers and their associates, which include lawyers, CPAs, and successful professionals with advanced college degrees. * Proficiency with cash flow modeling, risk & return measurements. * Proficiency with external personal devices (laptop, tablet, smartphone). Professional Certifications, Licenses, and/or Registration Requirements: * Must hold a valid driver's license To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/12/2019


Customer Call Center Representative I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who are we looking for: American Savings Bank is committed to making banking easy for customers. As the Customer Service Representative, your primary focus is to deliver an excellent customer experience by making banking easy. The Customer Service Representative is the first point of contact for all in-bound customer calls state-wide and is responsible for providing outstanding customer service. You are responsible for helping customers with inquiries, ranging from account balance to fraud and loan questions. You work with customers to make their dreams possible through friendly conversation and helping them resolve any issues. This role also requires the ability to deal with complex issues and empathize with customers in challenging situations, which means we need someone to be skilled at conflict resolution and think on their feet. Did we mention that we are also looking for individuals who are self-motivated, innovative, and thrive in a fast-paced environment? Who wouldn't want to be a part of a team where fun is part of everyday culture? Learn a little bit more about the role: "Working at CBC has been the best experience I've had working for a company! From day one, everything went smooth and everyone made me feel like I been a part of the family for years. The managers are really encouraging and never hesitate to help with anything you need. Coworkers are always so encouraging and we really have the sense of family in our department. We have such good collaboration and we always pull together to help make banking easier for customers. Every day is an awesome day when you work with all of these wonderful people! They really show you what ohana is all about. Great laughs and great people...that's what sets this company apart from others. I look forward to coming to work every day." -- Kili Brown * One (1) year satisfactory work experience in sales and/or directly servicing customers, including inquiries and complaints. * Good oral and written communication skills * Basic mathematical knowledge * Proficient in use of computers (word processing and spreadsheet), keyboarding and the use of a calculator * Skill in using banking system or online terminals * Skill in using multi-line telephone * Skill and ability to make good decisions on your own * Skill and ability to solve problems independently Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/12/2018


Data Integration Developer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for the design, development, administration and maintenance of American Saving Bank's Enterprise Data Warehouse (EDW), data marts, data virtualization layers, Extract, Transform and Load (ETL) processes, and related systems. Participates in all facets of software development including requirements gathering, design, development, testing, deployment and ongoing production support. Provides indirect leadership and mentoring to Data Management teammates in accordance with the vision and direction established by the Director of Data Systems. * Continually improves the team's software and database development processes. Develops and executes improvement plans. Establish standards, procedures, best practices and guidelines. * Mentors and provides guidance to technical staff within the Data Management Team. Fosters a positive and collaborative team environment where conflicts are resolved in a positive manner. Conducts interactions in a manner that reinforces team and organizational goals. * Leads and manages projects of high complexity. * Designs and develops the EDW, data marts, application interfaces, data virtualization layers, reports, dashboards, data extracts, and ETL platforms. Monitors databases, applications, and processes to ensure optimal performance and successful completion. * Facilitates meetings with key stakeholders, vendors and technology teammates. Interviews appropriate parties to capture and document project scope, and conducts walk-throughs to obtain consensus. * Executes appropriate testing and validation activities for all platforms. Documents test results and ensures all issues are resolved. * Configures, administers and maintains the Informatica suite of tools. * Oversees creation and maintenance of design documents, application overview documents, data flow diagrams, procedures and standards. * Ensures appropriate controls over the EDW to ensure that it is a highly controlled and fully auditable environment. * Performs requirements gathering, design, development, testing, validation, troubleshooting, implementation and training. * Provides after-hours support and performs after-hours process monitoring as required. * Fosters a positive, learning and collaborative team environment. Proactively documents and cross-trains teammates to promote knowledge transfer and to ensure adequate coverage. Minimum Education Requirements: * College (4-year) Degree in Computer Science or Information Systems Minimum Experience Required: * 5 years experience in Software development * 5 years experience in Database development * 5 years designing, developing, and maintaining ETL processes using SSIS or Informatica Required Skills or Training: * Demonstrates a solid understanding of database design and database concepts. * Demonstrates a solid understanding of software development concepts and tradeoffs. * Proficient with SQL and experience in writing stored procedures; experienced in creating & maintaining thorough documentation on databases. * Demonstrated experience in the successful leadership on projects of high complexity. * Possesses strong interpersonal skills, including the ability to effectively communicate technical concepts to non-technical constituents; experienced in effectively resolving conflicts -- whether personal disagreements between teammates or differences in approach to technical solutions. * Excellent troubleshooting, problem-solving, analytical and organizational skills. * Effective at working under pressure to meet deadlines and achieve Service Level Agreements (SLAs) * Demonstrates readiness to leverage new technologies without formal training. * Demonstrates self-motivation and ability to work effectively with minimal supervision; takes initiative when identifies a need or issue. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/12/2018


Data Scientist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the model risk management framework and leads the model validation assessment activities. Provides data analytics in support of the company's enterprise risk management program. Provides advisory assistance for modeling techniques and complex analytical methods, calculations, analysis and interpretation. * Performs model validation assessments on qualified models, including review of models for conceptual soundness, accuracy, limitations, operational processes, data integrity and quality, and model documentation * Develops analytical methods to support quantification of significant risks to support the company's capital stress testing and enterprise risk management programs * Provides recommendations, information and reports in support of senior management's and the Board's oversight of the Bank's risk management practices and tracks management's remediation. * Establishes, fosters and maintains working relationships with all levels of the company to support efficient and effective modeling techniques and complex analytical methods, tools and calculations while maintaining objectivity. * Works with regulators as well as internal and external auditors to facilitate their oversight of the Bank by providing requested information and maintaining effective communications. Minimum Education Requirements: * College (4-year) Degree in Accounting, Finance, Business Administration, Math/Statistics(with quantitative underpinning), or related field, or equivalent business experience * Graduate degree/PhD in a quantitative discipline such as Statistics, Financial Engineering, Mathematical Finance, Mathematics, Economics, Physics, Engineering, Computer Science, Operations Research is a plus Minimum Experience Required: * 10 years risk or finance experience with 8+ years of relevant work experience within a financial institution in quantitative modeling or quantitative risk capacity * 3 years experience with constructing models for valuation and risk management; demonstrated strong experience in statistical modeling; experience in credit analysis, commercial credit or lending related, interest rate risk, liquidity, capital and operational risk related experience in a financial institution preferred Required Skills or Training: * Knowledge of credit portfolio and risk issues, credit policies and procedures as well as bank regulatory laws, policies and procedures preferred. * Knowledge of interest rate, liquidity, capital and operational risk issues, policies and procedures as well as bank regulatory laws, policies and procedures preferred. * Analytical skills to perform critical reviews of model validation as part of a risk-based monitoring program * Strong conceptual and quantitative problem solving skills and ability to think creatively * Motivated to manage and work independently, effectively, and efficiently under time constraints * Advanced knowledge of Microsoft Excel, Word, Access & PowerPoint and other data management tools * Must be able to effectively use statistical analysis packages (e.g. SAS, SPSS, Stata), data bases, database management systems (e.g. SQL, ODBC) in support of complex analysis * Ability to: * Prioritize and manage multiple assignments with strong organizational skills * Monitor and interpret information for decision-making and presentation * Meet schedules and deadlines with thorough, accurate and quality work * Remain flexible in a demanding work environment and adapt to rapidly changing priorities * Communicate technical information to any audience verbally and in writing To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/28/2018


Digital Transformation Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The ideal candidate is a digital subject matter expert and evangelist who drives alignment, action and results with internal teams, stakeholders, and external partners ensuring digital strategy alignment, collaboration, and streamlined execution. Responsibilities: * Sets the digital vision and defines a comprehensive omni-channel digital strategy across the organization * Collaborates with Marketing to ensure appropriate brand representation and incorporation of marketing strategies * Obtains buy-in and commitment for the digital strategy across all stakeholders * Defines budgets and measurable goals for the digital vision; owns asbhawaii.com, mobile, and digital P&L * Translates the strategy into executional plans and a roadmap to incrementally build capabilities * Defines a digital governance model and align decision making across the bank * Utilizes customer and channel insights to inform new products, services, and user experiences * Connects with experts in the organization and the broader industry * Regularly updates the digital strategy / roadmap to reflect the latest innovations, changes in competition, and shifts in the market * Drives tangible and measurable results to meet stretch targets established in the 1 and 3 year board approved plan Minimum Education Requirements: * Bachelor's degree required; MBA or MS preferred Minimum Experience Required: * 10+ years' experience in digital and/or eCommerce * 5+ years' experience in strategic leadership roles * 5+ years' experience in collaborating, leading cross divisional teams, and effectively managing multiple priorities and multiple teams * Experience translating business strategy into executional plans with specific expertise in all digital channels and SME level in at least some of the following: organic and paid search, retargeting, site optimization, A/B and multivariate testing, mobile marketing, and user experience * Outstanding track record of delivering quality digital channel products and services for members/customers * Demonstrated ability to work across teams in a matrix environment including IT, Marketing, Strategy, Product, and Finance * Experience implementing emerging digital technologies (voice-activated, machine learning, AI, etc.) * Experience developing and producing content campaigns * Experience executing an ongoing social media strategy across multiple platforms, successfully demonstrating growth, reach, and engagement * Deep analytic expertise and problem solving orientation with predictive and modeling background a plus To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/15/2018


Director of Internal Audit

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Directs the Bank's Internal Audit Department, which conducts independent and objective internal audits of Bank operations to ensure that the Bank's assets are adequately safeguarded, significant risks are appropriately managed, and the Bank's enterprise control infrastructure is operating in an efficient and effective manner. The Director of Internal Audit provides timely information and results of audits and assessments to management and the Board of Directors. * Bachelor's degree from an accredited four-year university in a business related field. MBA preferred. * 8-10 years of progressive experience performing complex audit projects and internal control assessments as a bank internal audit and/or public accounting capacity, to include 5 years of management experience. * Direct experience in assessing an organization's compliance with the Sarbanes Oxley Act of 2002 preferred. * Professional Audit, Accounting or Compliance Certification required (e.g., CPA, CIA, CISA). * Proficient PC skills utilizing Microsoft Office applications (Word, Excel, Visio, PowerPoint, Outlook). * Experience in the use of audit or data analysis software (e.g., ACL) preferred. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/19/2019


Director, Data Systems

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Establish overall vision, direction, and oversight for a team of technical Developers, Database Administrators (DBAs), Data Intelligence Analysts, and Architects. Ensure that team vision and direction is aligned with the overall goals and objectives of the enterprise and business units. Provide system access to authorized users to broad data/information, thus empowering the business to utilize Data Analytics tools to develop data- driven decisions. * Provide strategic and technical vision and direction. Remove obstacles and resolve conflicts, as necessary. * Provide oversight of key initiatives and projects that impact or involve the Data Management Team. * Develop a long-term strategic planning for data systems and analytic toolsets. Work with key stakeholders and decision-makers across the enterprise to strategize and prioritize projects/initiatives. * Remain current on emerging technologies, concepts, and tools in the areas of database development, data modeling, data virtualization, data warehousing, business intelligence and data analytics; determine appropriateness of adoption of emerging discoveries to the enterprise systems and toolset. * Manage Data Systems team personnel; develop team skills and capabilities in a manner that provides continual improvement in the services provided to the business. Identify and address new skill requirements and fill any skill gaps within the team. Minimum Education Requirements: * College (4-year) degree in Computer Science or Information Systems Minimum Experience Required: * 10 years experience in Software Development * 7 years experience in Database Development * 7 years experience in Project Management * 7 years experience direct leadership of a team of technical professionals Experience Required * Possess a solid technical knowledge of software development, database development, database design, data integration, ETL processing, and related challenges. * Demonstrated experience in gathering requirements, and sound understanding of the software development life cycle. * Experienced in leading technical projects and operational support teams. Ability to manage competing priorities, appropriately address project obstacles, and resolve team/individual conflict. * Possesses the skills required to establish an overall vision and strategic direction for a technology team. * Demonstrates strong interpersonal skills, both written and verbal, to work collaboratively with technical resources and business constituents. Ability to effectively communicate technical concept to both technical and non-technical resources. * Previous experience leading a staff, including development of individual performance plans and conducting periodic performance review discussions, providing mentoring and coaching, and assessing / addressing skill and/or performance gaps. * Demonstrated ability to work effectively with minimal supervision; self-motivated and takes initiative. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/14/2018


End User Administrator

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Primary Purpose of Job: Provides day-to-day support to the organization's end user laptops, desktops printers, peripherals and applications. This position interfaces directly with end users and various departments, providing troubleshooting on desktop/peripheral issues to resolution; serves as a point of escalation for Technology Help Desk. Manages the Move/Add/Change and Technology Equipment Request (MAC/TER) processes. Essential Functions of the Job: * Provides quick and efficient technical response to end-user system disruptions or problems. Troubleshoots, performs software/hardware installs/fixes, and documents resolutions for all desktop user-initiated requests. Provides Windows OS/Microsoft Office application support, as needed * Installs and performs set-up of hardware, software, and other computer devices for desktop users across the enterprise. Provide on-call and/or after-hours technical support * Performs build, development, troubleshooting and testing of computer images for desktop and laptop computers across the enterprise * Maintain desktop software operational methods and procedures, modifying when appropriate; prepares software and hardware evaluations, providing to management for review * Conducts patch management and vulnerability management activities for all applicable software and hardware. Supports multimedia hardware across the enterprise * Research and contribute technical resolutions and process improvement via interaction in technical discussions and knowledge base documentation * Procures IT equipment and supplies needed for enterprise employees (new hire hardware/software, replacement hardware, etc.) Minimum Education Requirements: * College (4-year) Degree in Computer Science, Information Systems, or related field Experience Required: * One (1) year minimum working knowledge of computer hardware and peripherals generally maintained in a business office environment * One (1) year minimum customer service experience where accountable for timely response/resolution to client issues or concerns Required Skills or Training: * Demonstrates highly effective interpersonal skills focused on developing customer rapport * Experienced with Windows 7 OS and Windows 10 OS, and all versions Microsoft Office Suite including MS Project and Visio * Possesses basic technical working knowledge of HP and Xerox printers * Demonstrates strong writing and documentation skills Professional Certifications, Licenses, and/or Registration Requirements * A+ Certification (or must obtain within 3 months of hire) To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/7/2019


Exception Services Specialist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Analyzes and researches exception items and identifies any irregularities. Ensures exception items are processed accurately within designated service level agreements. Major Job Accountabilities: * Works with branches and departments to resolve rejected and/or insufficient funds item(s). * Utilizes systems, applications and reports available to identify, analyze and resolve exception/adjustment items in a timely manner. * Ensures overall balancing of all General Ledger Accounts and system totals daily. * Identifies high risk/exposure items and escalates to management as appropriate. * Identifies improvements to processes and makes recommendations as needed. * Completes documentation to report activities as needed for BSA/Compliance. * Identifies, analyzes and reports potential fraudulent activity to the appropriate branch/departments and follows necessary processing steps to prevent financial loss. * Assists with keeping processing systems current, including but not limited to: * System Release testing * Creation and validation of test scripts * Updating procedures of any process changes or enhancements Minimum Education Requirements: * College (4-year) Degree Experience Required: * Two (2) years of Experience in a check processing operations environment is preferred. Required Skills or Training: * Able to work effectively in meeting all processing deadlines and ensuring all compliance/audit procedures are followed * Excellent verbal and written communication skills * Working knowledge of MS Office Applications (Word, Excel and Outlook) To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/6/2019


Financial Consultant - Kona

Job Location: Kailua-Kona Branch-1008
Location City: Kailua-Kona
Location State: HI
Location Zip: 96740

Description: Primary Purpose of Job: * Manages a book of business by maintaining relationships with customers. Solicits prospective customers and sells suitable investment and insurance products. The Financial Consultant partners with branches and licensed branch employees to grow the investment and insurance business. Major Job Accountabilities: * Provides individual customer financial planning and advice and use advisory, insurance, annuities, and investment company products based on need * Uses engagement and discovery process to uncover need and use consultative approach to financial planning * Ensures own work and branch office is in compliance with applicable laws, regulations and guidelines * Generates OneASB cross referrals for business partners * Develops a business plan to achieve sales goals and marketing activities * Conducts presentations and solicits prospective customers for investment and insurance products/services based on customer suitability. * Services existing investment/insurance customers in assigned branches. * Contacts all assigned leads and branch referrals for appointments and sales presentations. Tracks and reports results to branches and/or management. * Conducts branch meetings and training on a regular basis for all assigned branches. * Oversees, mentors, and trains licensed branch employees in assigned branches. * Meets production and revenue goals as determined by management. Prepares and submits all required reports in a timely manner. * Keeps management abreast of customer relationships and any potential issues that may arise and reports any written or verbal complaints immediately Minimum Education Requirements: * College (4-year) Degree, preferred Experience Required: * Three (3) years minimum direct sales experience in the securities and/or insurance business Required Skills or Training: * Able to work during the business hours of assigned bank branches * Excellent written, verbal, interpersonal, and presentation skills to communicate effectively with both individuals and groups * Demonstrates competency in use of computer applications (MS Word, Excel, PowerPoint), email applications, and internet search engines Professional Certifications, Licenses, and/or Registration Requirements * Current Series 6, 63 and 65 or 66 securities licenses (Series 7 Preferred) * Current State of Hawaii Life and health insurance licenses or equivalent * CFP, CLU, or ChFC designation or equivalent designations preferred or taking classes towards earning these designations within one year from date of hire * Valid US driver's license and access to transportation To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/25/2018


Financial Consultant - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages a book of business by maintaining relationships with customers. Solicits prospective customers and sell suitable investment and insurance products. The Financial Consultant partners with branches and licensed branch employees to grow the investment and insurance business. Minimum Requirements: * Current Series 6, 63 and 65 or 66 securities licenses (Series 7 Preferred) * Current State of Hawaii life and health insurance licenses or equivalent * Three years direct sales experience in the securities and/or insurance business * CFP, CLU, ChFC or equivalent designations preferred or taking classes towards earning these designations within one year from date of hire * Competent in the knowledge and use of computers, email, spreadsheets, word processing and the internet. * Current State of Hawaii driver's license and access to transportation * Able to communicate effectively both verbally and in writing * Able to communicate with both individuals and groups * Able to work during the branch hours of the assigned branches Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/12/2018


Fraud Prevention & Investigation

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Carries out the operations of the Fraud Prevention and Investigations (which includes Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Program and overall Bank Regulatory Compliance Program. Regularly uses independent judgment and discretion to analyze risk to ASB relating to fraudulent activity including ensuring compliance with recordkeeping and reporting requirements related to Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), Monetary Instrument Log (MIL), Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC), USA PATRIOT Act, and all other laws, regulations, and requirements designed to establish processes to detect and prevent money laundering, fraud and terrorism. Major Job Accountabilities: * Investigates and reviews potential fraudulent activity and higher risk customers; prepares and determines whether to file a Suspicious Activity Report with the applicable agency or law enforcement. * Makes banking easy by guiding customers who are victims of fraud through the fraud investigation process. * Performs detailed reviews of High Risk customers to identify potential money laundering or other fraudulent activity. * Coordinates, maintains and develops enhancements to various components of the Fraud Prevention and Investigations program including but not limited to SARs, CTRs, CIP, OFAC, 314(a) and certain risk assessments; requires; * Provides advice and guidance to lines of business regarding compliance with applicable banking laws, regulations, regulatory policies & procedures. Minimum Education Requirements: * High School or Equivalent Experience Required: * 1 year Experience in: * investigating complex potential internal and external fraud, and BSA/AML suspicious activity; * navigating customers who are victims of fraud through ASB's fraud process; * performing reviews for customers deemed to be high risk * making accurate SAR filing determinations; * independently complete: CTR cases, Monetary Instrument Logs, OFAC reviews and approvals, 314(a) and (b) requests; * performing analysis of information/data to interpret and apply to business decisions; Required Skills or Training: * Demonstrated organizational skills and flexibility to adapt to rapidly changing priorities. * Effective communicator, demonstrated through listening, writing, and oral presentations to broad constituency groups that may include management, internal auditors, external regulators, etc. * Demonstrated ability to work independently, applying knowledge of policies & procedures to deliver results To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 1/22/2019


Fraud Prevention Data Strategist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Reporting to the Director of Bank Regulatory Compliance, this role is responsible for working with large and diverse data sets (i.e. data from dozens of sources including transactional, online, device, financial, and other sources) and utilizing machine learning and statistical modeling to identify fraud patterns and develop strategies and rules for managing fraud. Lead the design, development and execution of fraud and BSA/AML strategies that will deliver a great customer experience while keeping losses manageable. * Discover insights from various data sources that can help predict fraud and lead development of fraud strategies, rules analysis and predictive models to manage fraud while keeping a balance with the customer experience. For example: Identifying transactional anomalies, designing and executing specialized queries that can help streamline compliance processes and reduce "false positive" alerts, providing teammates more time to review more-targeted cases of suspicious activity. * Develop and manage a framework to evaluate the efficacy of existing rules and models to reduce financial exposure in both the fraud and BSA/AML frameworks. Build analytic models using a variety of techniques such as logistic regression, risk scorecards and pattern recognition technologies. * Collaborate with 1) Bank Regulatory and fraud prevention/detection teams and operations to understand business needs, data generating process, system capability, and potential impact of models and 2) analytics partners in credit risk and marketing to leverage their knowledge and expertise in developing fraud strategies. * Analyze large quantities of data to identify fraud patterns and loss manifestation. * Develop, produce and maintain standard and ad hoc reports and presentations for the Fraud team to monitor trends and drive efficiency improvements. Minimum Education Requirements: * Master's degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics or other quantitative discipline Minimum Experience Required: * 5 years working experience in analytics or data science type role. Fraud analytics experience in financial services a plus. * 3 years eexperience in model development/machine learning like logistic regression, random forest, boosting, neural networks and decision trees. Other machine learning methods a plus Required Skills or Training: * Demonstrates an effective project management or comparable organizational skill set, including ability to isolate causal factors and develop plans for improving processes. * Strong SQL/relational database skills are required. * Strong statistical and machine learning skills with at least one of the programming tools (e.g. R or similar). * Direct experience on development of models, systematically processing big data and quality assurance work on the final output. * Excellent written and oral communication skills. * Experience with experimental designs and data visualization tools a plus. * Experience in developing fraud detection/prevention models in financial industry, preferred. * Experience working with credit card, debit card, payment fraud, bust-out, first party fraud or AML risk modeling, preferred. * Experience building predictive models within financial services or insurance industries, preferred. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/27/2018


HR Business Partner

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Serves as a consultant to ASB leaders and teammates on Human Resources-related issues. Communicates HR policies and works to imbed HR strategy into day-to-day work, while providing guidance and support to ASB leaders with the objective of adding value to the business. Major accountabilities: * Provides day-to-day assistance and guidance to ASB leaders and teammates on Human Resources-related issues. Acts as a teammate champion and change agent. * Works with the Manager of the HR Business Partners team to develop and implement effective HR processes, programs, and practices. Provides HR policy guidance and interpretation to leaders and teammates. * Assists business leaders to integrate HR processes, programs, and practices into their daily operations. Assesses and anticipates HR-related needs. * Provides day-to-day performance management guidance to line management (e.g. coaching, counseling, career development, disciplinary actions) * Partners with HR functional teams to support HR Business Partners deliverables. * Acts as an ambassador for HR across a wide variety of internal and external forums. * Maintains in-depth knowledge of legal requirements related to day-to-day management of teammates, reducing legal risks and ensuring regulatory compliance. Partners with the legal departments as needed/required. * Resolves complex employee relations issues through effective, thorough and objective investigations. * Maintains and effective level of business literacy and stays current on HR trends and practices. Job Qualifications: * College degree with a major in Business Administration, HR management, or related field. * 1-3 years experience working in Human Resources. Employee Relations background is a plus. * Working knowledge of HR policies and talent management practices. * Maintains knowledge of progressive HR practices and trends. * With guidance, ability to interpret applicable laws and regulations. * Superioir organization skills and dedication to completing projects in a timely manner. * Excellent verbal, written, presentation, and interpersonal communication skills. * Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) * PHR is a plus Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/26/2019


Intern - Graphic Artist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Assists in the development and production of print and digital advertising. Essential Functions of the Job: * Designs and produces artwork according to the specific requirement of each medium and marketing/advertising objective. * Assists other departments or teammates in projects which require art direction and production. Minimum Education Requirements: * High School or Equivalent Experience Required: * One (1) year minimum experience in Graphic Design and layout experience Required Skills or Training: * Proficient in the use of graphics design software * Excellent communication skills * Strong attention to detail * Able to work under pressure to meet critical deadlines To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Temporary
Open Date: 3/6/2019


Intern- High School

Job Location: ASB Campus-3112
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: The Intern position is responsible for executing projects and tasks as directed by the department or branch manager or mentor assigned. The position can be full-time or part-time depending on assignment and other circumstances. * Current High School student in good standing. * Strong verbal, written, analytical and interpersonal skills. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Temporary
Open Date: 2/14/2019


IT Audit Manager

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Responsible for the planning and execution of assessments of internal control and risk management activities, with an emphasis on risks related to Information Technology and Information Security. Use judgement and experience to carry out a comprehensive internal audit plan in an effective manner with minimal supervision. Document and communicate audit findings and recommendations to Management and the Audit Committee. * Plans, develops, and executes specific audit procedures to meet planned objectives of audits of complex Bank technology activities, including technology in support of regulatory compliance and finance. * Formulates recommendations regarding control deficiencies and system ineffectiveness; identifies areas for improved control, cost savings, and operational efficiencies. * Prepares or reviews audit documents, work papers, audit reports, memoranda, and presentations; presents information in a clear, concise, and persuasive manner to the Audit Committee and management, as deemed applicable. * Meets and communicates with Management to perform audit procedures and provides status updates, findings and recommendations, and forward looking insights. * Drives the IT audit risk assessment and track for significant changes in risk factors. * Manages a team of IT auditors to drive completion of technology and information security audits. * Supports the Internal Audit relationship between technology and information security. Minimum Education Requirements: * College Degree in Accounting, Economics, Business, Information Systems, Computer Science, etc. Minimum Experience Required: * 3 years - Auditing * 5 years - Information Security, Network or PC operating systems, SDLC, Business Continuity, Computer Operations Required Skills or Training : * Strong listening, verbal, and written communication skills * Ability to apply independent judgement on complex issues. * Ability to interact with a wide range of internal and external constituents. * Strong problem-solving and analytical skills. * Proficient in Microsoft Office applications (ie. Word, Excel, Visio, PowerPoint, Outlook). * Proficient in data analytics and the ability to use tools such as ACL preferred. Professional Certifications, Licenses, and/or Registration Requirements * CPA, CIA, or CISA, PREFERRED * CISSP PREFERRED To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 10/23/2017


IT Customer Support Analyst I

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Primary Purpose of Job: Responsible for executing the day-to-day tasks of providing technology support for ASB internal employee users. Provides customer support and guidance relating to the IT and Communications systems. Utilizes the ASB incident management process, grants user access, and handles routine requests, such as account unlocks and password resets. Serves as the customer advocate and provides Tier 1 troubleshooting/resolution, referring Tier 2 matters to other technology support teams. Essential Functions of the Job: * Provide Tier 1 response and troubleshooting for all incoming calls to the ASB Help Desk. Field incoming support requests from end users via telephone. Tier 1 support generally applies to technical servies and/or applications such as Microsoft Office, printing, user administration (logon & access), etc * Document all pertinent end user information using the Incident Management process/system. Effectively describe the issue, symptom/cause and resolution, classification of severity value, and recording and monitoring the progress of issue if referred to higher level support for resolution. * Ensure quality of service provided to end user is compliance with Service Level Agreements (SLA). * Leverage acquired knowledge, IT administration tools, knowledge based tools, FAQ documentation to continuously develop knowledge & understanding of the business to provide effective end user support. * Performs routine user access administration, such as granting user access, password/pin resets, and account unblocks for bank critical systems. * Perform control, monitoring, documentation, reporting, and administration tasks. * Consistently exercises care/diligence in the practice of adhering to policies and procedures ensuring controls are completed accurately and timely. Minimum Education Requirements: * High School or Equivalent Experience Required: * One (1) year minimum working experience in an Information Technology department * One (1) year minimum experience providing customer support via telephone Required Skills or Training: * Demonstrates exceptional interpersonal skills, focused on resolving issues and building end user rapport * Possesses knowledge of basic computer hardware, including desktops, laptops, mobile devices, and peripherals * Demonstrates an ability to successfully multitask and complete assignments within deadlines, which may have short lead times * Developed customer service skills, including the ability to diffuse disgruntled end user situations * Demonstrates strong written and oral communication skills, including the ability to thoroughly document information into electronic recordkeeping systems To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/12/2019


IT Operations Analyst I

Job Location: ASB Campus-3112
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Responsible for completing tasks that directly relate to ensuring technology systems are available and operating efficiently for normal business operations. Work in split shifts to provide coverage throughout the normal business day as well as off hours that require additional technical support. Provide Level 2 Support for escalated issues generated through the Help Desk. Provide support for application enhancements, problem and incident management, production support, testing and change control processes. * Work closely with Vendors and all Technology staff to provide seamless support to the production environment * Log, track, and respond to inquiries, requests and incidents; ensure the production environment meets service levels agreements (SLA) established with the business units * Lead problem analysis, initiate corrective actions, and ensure that status updates are provided to those impacted in a manner consistent with SLAs * Monitor system jobs and performance levels. Develop and maintain the appropriate alerting and reporting processes * Assist in application system updates to current revision levels, as needed * Responsible for entering, updating, and closing technology change/work requests in the system of record in a timely manner * Assess and identify potential solutions for recurring production issues Minimum Education Requirements: * College degree in Computer Science, Engineering, Information Systems, or a related field Minimum Experience Required: * 1 year troubleshooting application/system related issues * 1 year direct customer service experience where required to provide problem resolutions Required Skills or Training: * Ability to learn quickly * Able to demonstrate a logical approach to problem resolution * Demonstrates effective communication skills, both verbal and written. Must demonstrate ability to communicate technical concepts to both technical and non-technical colleagues and provide customer service to a broad range of people * Possesses working knowledge of PC operating systems * Possesses working knowledge of Microsoft Office applications To apply, please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/22/2019


IT Security Operations Engineer

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Primary Purpose of Job: Supports the bank's information security program through incident response, security operations, and architecture. Works across the enterprise to ensure the safeguarding of all protected information assets and data. Monitors essential processes to ensure compliance with policies, standards, practices and guidelines. Must be willing to be on-call. Leads the design and implementation of all internal security initiatives to protect critical and sensitive enterprise data. Essential Functions of the Job: * Tier 1 -- Escalation support, security tickets, security incident response * Performs review of information security procedures and guidelines * Leads security engineering and design/architecture and works to provide security solutions * Project manager for key security initiatives * Performs incident monitoring and reporting that includes analysis and correlation of information or data for the purpose of identifying intrusion attempts, vulnerabilities, and/or compromises to Bank systems * Performs incident response activities that include evidence collection and forensic analysis using industry standards and tools, evaluation of security controls and recommending solutions to mitigate potential risk * Ensures technical enforcement of internal security policies to maintain the integrity of the networks, systems and applications utilized throughout the organization, including functionality of user access controls * Serves as an information security expert for the Technology division. Maintains current knowledge of evolving information security risks, particularly cyber, new and evolving trends with mitigation tools and changes to security regulations affecting financial institutions * Performs security event monitoring and correlation using the SIEM, data loss prevention, and other tools to detect and response to security events * Develops and implements threat mitigation strategies. Performs event reporting and trending analysis * Ensures work performed is compliant with all banking laws and regulations relevant to data security Minimum Education Requirements: * College (4-year) Degree in Computer science or related technical field; or an equivalent combination of education, professional training, or work experience Experience Required: * Five (5) years minimum experience in Information Security and/or Security Operations experience. Prior experience within a financial services organization is a plus * Three (3) years minimum working knowledge of security technologies including but not limited to firewalls, SIEM, web proxies, DLP, encryption, IDS/IPS and the ability to apply security principles based on best practices and industry standards. Required Skills or Training: * Working knowledge of advanced security architecture, technologies, and solutions * Working knowledge of security operations and maintenance including but not limited to firewalls, SIEM, web proxies/DLP, encryption, IPS, Email phishing, SOC/NOC, end-point protection * Able to apply security principles and oversight based on best practices and industry standards * Demonstrated experience in network and system administration, programming, systems development, Security Operations Center (SOC), and/or incident response * Possesses strong knowledge of security principles, risk assessment policies and standards; demonstrates solid understanding of security best practices, products and technologies, including wireless security and virtualized security * Demonstrated proficiency in a broad range of operating systems, platforms, client/server and web applications, and security services such as National Institute of Standards & Technology (NIST) Knowledge of the Federal Financial Institutions Examination Council (FFIEC) and section 501(b) of the Gramm-Leach-Bliley Act is a plus * Demonstrates strong interpersonal, verbal, and writing skills to effectively communicate complex IT security concepts to a diverse audience * Demonstrates in-depth analytical skills, including the ability to consolidate broad data sets from multiple sources, both internal and external, to identify patters and/or risk factors * Must be self-motivated with a strong willingness to learn in a hands-on learning environment. Critical thinker with the ability to research, develop and communicate solutions to detect security incidents in a timely manner * Demonstrated experience in the areas of continuous monitoring, vulnerability management, Incident Response, Security Operations Center, malware analysis and/or reverse engineering is a plus Professional Certifications, Licenses, and/or Registration Requirements: * One (or more) of the following information security certifications is preferred or must be obtained within 6 months of hire: (ISC)2 CISSP or CCFP, ISACA CISM, SANS GIAC, EC-Council ECIH, or EC-Council CHFI To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/7/2019


Loss Mitigation Specialist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The Loss Mitigation Specialist is responsible for reducing risk to ASB by mitigating losses associated with the Consumer Retail Portfolio, while ensuring compliance with all applicable internal policies and procedures, investor servicing requirements, banking laws and regulations, and applicable Federal and state laws. Negotiate with customers and work closely with attorneys, real estate, and other professionals to resolve delinquency issues and minimize losses. * Evaluate borrower(s) requests for assistance (due to financial hardship) in accordance with servicing guidelines. Determine the ideal course of action, which may include any of the following: short sales, forbearances, repayment plans, deed-in-lieu of foreclosure, or loan modifications. Obtain all required approvals from investors, mortgage insurance companies, and/or others to facilitate mitigation alternatives. Prepare all required documentation including notices, letters, and loss mitigation packages. Maintain appropriate and thorough records and documentation to ensure all regulatory and compliance requirements are met. Coordinate, monitor, and deploy loss mitigation alternative through completion, including the filing of reimbursement claims. * Assist in identifying at risk loans that demonstrate the potential for a threat of loss. Conduct periodic individual impairment analyses to ascertain appropriate reserve levels. Monitor substandard portfolio for credit risk adjustments. * Manage accounts within the litigation inventory related to collections, foreclosure, bankruptcy, and probate. Coordinate efforts directly with outside counsel for efficient and effective responses to all requests for documents, information, settlement authority, check requests, discovery, etc. to facilitate the prompt filing and handling of such litigation matters. Ensure all actions, deadlines, and correspondence are processed in a timely manner, clearly documented and tracked internally. * Investigate and respond to credit bureau disputes received from the three major credit reporting agencies, directly from consumers, or through Adverse Action requests. * Process decedent notifications and generate initial correspondence on behalf of the Bank to decedent's estate. Such correspondence may include matters related to ACH chargebacks, improper online access, and handling of outstanding loan balances. Investigate and respond to questions from the decedent estate regarding transition of loans. * Monitor and remain current on regulations related to matters of loss recovery to ensure internal compliance with all laws and regulations. Minimum Education Requirements: * College (4-year) Degree in Business Administration, Accounting, Paralegal, or other related program Minimum Experience Required: * 5 years experience in underwriting, customer service, mortgage loan, loss mitigation, collection, or legal experience Required Skills or Training: * Demonstrates strong communication skills, including the ability to conduct professional and effective discussions with a broad constituency; possesses highly effective writing skills. * Demonstrated analytical skills and highly effective organizational skills, with significant attention to detail. * Effective at working as part of a team or independently, with minimal supervision. * Proficient with MS Office suite, including Word, Excel and PowerPoint. * Ability to comprehend and analyze content information gathered from different sources to make sound recommendations and decisions. * Ability to work in a fast paced, team-oriented environment and complete assigned tasks within tight timeframes. To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 11/8/2018


Manager, Channels

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Primary Purpose of Job: Leads the Platform Manager and IT Operations teams and blends responsibilities of a project manager and operations manager. Partners across business and technology teams to deliver IT solutions and support across ASB. Accountable for ASB's banking system operations, providing troubleshooting and support of the ASB's banking systems. Major Job Accountabilities * Works with the team and appropriate stakeholders to establish and execute short-term and long-term strategic plans for applicable IT Banking Systems to align with ASB's strategic objectives. * Provides oversight of key initiatives, including performing as a project manager for those initiatives as deemed necessary. * Ensures business stakeholders and vendors are united in prioritization of projects and deliverables; ensures that projects are appropriately resourced. * Managed the assignments and scheduling of Ops Analyst team, ensuring adequate coverage for all Banking Systems / Applications, including availability for providing 24/7 coverage to respond to mission-critical system/application failures and to deliver on established Service Level Agreements (SLA). * Performs analysis to develop and implement processes / solutions to address business challenges and participates in developing Business Case and Request for Proposal (RFP) documentation, as needed to identify solution alternatives. * Leads the team to execute application and system implementations, upgrades, security, and program configuration/maintenance, development and disaster recovery exercises and participates, as necessary. * Serves as a role model for business enablement through the use and implementation of technology to others in the organization. * Manages relationships with major vendors and services providers to ensure they are cost-effective in meeting the needs of the Bank. Performs vendor management accountabilities, as necessary, which includes but is not limited to negotiations, dispute resolution, scope management, cost management and service level compliance. * Ensures that system / applications processes (including those of external service providers) are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. * Develops productive relationships with business leaders across the organization to influence how systems / applications can enable new sources of value. * Assists with developing the budget for IT Banking Systems are provide guidance in technology purchasing and contracts. * Able to mentor, interact, and ensure cross-team and cross-development cooperation. Coach, counsel and motivate to better develop resources assigned to them. Minimum Education Requirements: * College (4-year) Degree in Computer Science, Engineering, Finance, Management Information Systems, Project Management, or a related field Experience Required: * Seven (7) years minimum experience in the Information Technology field * Five (5) years minimum experience managing and/or leading technical projects Required Skills or Training: * Demonstrates strong interpersonal and communication skills with a proven ability to grasp key concepts and communicate effectively with technical staff, business stakeholders and senior management. * Proven ability to communicate technical concepts to a nontechnical audience to enhance understanding and drive to decisions that lead to positive outcomes. * Strong organizational skills and the ability to perform under pressure and manage multiple priorities with competing demands for resources. * Demonstrates strong analytical, data processing and problem-solving skills. * Proficient in process formulation and improvement. * Processes solid knowledge of systems development lifecycle methodologies. * Proven communication and collaboration skills to bring together user groups, clients, and stakeholders to develop and achieve the product road map. * Expertise in gathering requirements and documenting user needs. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/12/2019


Manager, Direct Marketing Strategy

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Drives overall direct marketing efforts; responsible for creating and executing direct marketing strategy. Oversees email and direct mail campaigns. Manages creative design and evaluation of marketing results. Major Job Accountabilities: * Creates, implements, and manages strategy for targeted direct mail and email for ASB customers and prospects. * Collaborates with the Marketing and Customer Experience team to create omni-channel marketing efforts including promotion of products and services through segmented campaigns. * Manages email calendar and email campaigns including content creation and landing pages, list data, and track email results. * Manages direction mail campaigns including content creation and landing pages, list data, and track results. * Coordinates with the Marketing Automation Manager to create and execute contact rules for customers and prospects. * Vendor management for email and direct mail vendors. Minimum Education Requirements: * College (4-year) Degree in Marketing or related field Experience Required: * Five (5) years minimum of marketing and direct mail experience Required Skills or Training: * Excellent verbal and written communication skills to interact with management, branch staff, departments, customers, and armored car vendors on a daily basis. * Works effectively under pressure to meet critical deadlines, process large volumes of transactions containing large amount of cash. * Must be able to work in a fast-paced, high-risk environment with high levels of security * Must be able to work well with others * Be highly motivated to pay attention to detail and complete assigned tasks to the best of their ability * Must be able to meet the physical demands of standing for long periods of time and lifting up to 40lbs on an intermittent basis * Demonstrated above average experience with Microsoft applications preferred To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/21/2019


Manager, Network & Data Center Operations

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Accountable for the oversight and management of the technology support of American Savings Bank's (ASB) hardware infrastructure. Manage and direct a team of administrators and technical specialists whose collective responsibilities include application, hardware and operating system enhancements, problem and incident management, production support and change management. Minimum Education Requirements: High School Diploma or Equivalent Experience Required: * 5 years - Direct experience developing and managing Technology Infrastructure Teams * 5 years - Experience in IT Technology infrastructure operations * Demonstrates strong leadership skills through performance management, training, mentoring, etc. * Possesses experience in managing projects to deliver IT solutions in a time-critical manner * Demonstrates highly effective interpersonal skills, including the ability to communicate effectively with vendors, employees, business partners, etc. * Demonstrates the ability to prioritize conflicting projects and complete assignments within required time commitments. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/11/2019


Manager, Retail Loan Operations Administration

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Primary Purpose of Job: Provides leadership and direction to the Retail Loan Operations team in order to achieve an exceptional customers experience through process improvement utilizing process automation. Monitors the retail loan portfolios for adherence to bank, investor and other applicable policies, procedures, standards, laws and regulations. Major Job Accountabilities: * Delivers an exceptional customer experience through process improvement utilizing process automation. Provides continued support for automation process and tools * Uses data and analytics to monitor retail loan portfolios for adherence to bank, investor, and other applicable policies, procedures, standards, laws and regulations * Ensures department strategy, goals and operating procedures align with the Bank's vision making appropriate modifications when necessary * Ensures compliance with all applicable regulatory and compliance requirements * Establishes key performance metrics to measure and manage the delivery of departmental objectives * Responsible for the hiring, evaluation and development of teammates who deliver high performance and exemplify the core values of the Bank Minimum Education Requirements: * Associate (2-year) or equivalent in Business Administration, Technology Development Experience Required: * Five (5) years minimum of Operational experience in the financial services industry, preferably in a mortgage servicing capacity * Two (2) years minimum of Developing procedural and/or policy documentation * Two (2) years minimum of Direct leadership of a team -- accountable for development and coaching of team members and distribution of work assignments Required Skills or Training: * Promotes a strong risk culture by using constructive dissent to appropriately challenge using data and analysis * Demonstrated advanced understanding of process improvement fundamentals * Demonstrates strong interpersonal skills, both verbal and written, to work collaboratively across the organization * Ability to lead a team, coaching individuals to achieve optimal performance. Effective at conflict resolution * Ability to coordinate and prioritize workload * Possesses strong analytical skills, as well as effective at decision making * Computer skills including advanced knowledge of MS Office software and familiarity with process automation tools To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 12/27/2018


Mortgage Loan Assistant

Job Location: Queen Ward Branch & Office-3066
Location City: Honolulu
Location State: HI
Location Zip: 96814

Description: Performs all loan support functions for Residential Loan Officers. Serves as the liaison for communication and correspondence to all parties of a residential loan transaction. Coordinates all applicable documentation to complete a residential loan transaction pursuant to guidelines as set forth by American Savings Bank Home Loans or secondary marketing investor requirements, from application to loan closing. * Coordinates applicable documentation to support a loan decision. This includes but is not limited to ordering and/or following up on appraisal, ordering documentation or certifications to be sent to outside counsel for review and filing supporting application documents, prepare loan file in stacking order, deposit application fees and prepare GL tickets and prepares regulatory disclosures as applicable. * Coordinates communication and correspondence between all parties to a residential loan transaction. * Inputs and updates information on loan origination/processing system, submits loan file information to the Automated Underwriting System (AUS), prints and interprets finding reports. * Performs loan status, files follow-up and manages a pipeline of loan transactions ensuring productivity and service levels are met, as established by management; processes all withdrawn and declined files. * Prepares loan packages for processing. Performs closing function for residential loans. Minimum Education Requirements: * High school or equivalent Experience Required: * Minimum 1 year experience in residential lending or related industry * Knowledge of Fannie Mae, Freddie Mac, FHA, VA and Jumbo processing requirements Required Skills or training: * Demonstrated work experience in direct customer service and/or sales assistance experience in a retail, financial institution or financial services industry. * Proficient in using Microsoft applications (Word, Excel, Outlook). * Skilled in typing proficiently and accurately and in using an adding machine/calculator. * Requires excellent verbal and written communication skills. * Requires frequent communication with a wide range of people to research, analyze, evaluate and report on loans in various stages of processing. * Position is required to meet multiple priorities and project due dates. * Maintains a high degree of confidentiality of all information contained in the loan file. * Works under minimal supervision, uses sound judgment and discretion in performing work duties, interprets and applies policies and procedures, uses self-initiative and works cooperatively with others To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/20/2019


Neighborhood Liaison

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Works at the community level to spearhead efforts to revitalize the surrounding neighborhood and implement other community development projects. Serves as liaison with various government agencies, community groups, fellow business owners, and neighbors. Major Job Accountabilities: * Formulates and implements initiatives to promote a healthy, thriving surrounding community for ASB's teammates, customers, neighbors, and the public. * Oversees efforts to revitalize the nearby park and surrounding areas by reaching out to and working with various stakeholders such as government agencies, the public, community groups, neighbors, and fellow business owners. * Conducts research, solicits community input, and continually promotes critical relationships in an effort to create a safe and welcoming outdoor environment. Minimum Education Requirements: * College (4-year) Degree in Business Administration, Public Administration, Economics or related field Experience Required: * Three (3) years minimum experience with community relations or public administration is a plus Required Skills or Training: * Excellent verbal, listening, and written communication skills * The ideal candidate has roots within and/or a dep understanding of our immediate neighborhood * Must possess an empathetic, caring nature and be able to work with other community members to take collective action and generate solutions To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/12/2019


Personal Banker - Kauai

Job Location: Waipouli Foodland Branch-7064
Location City: Kapaa
Location State: HI
Location Zip: 96746

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Minimum Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/18/2019


Personal Banker - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Platform Manager

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Responsible for selecting, designing, implementing, enhancing, maintaining and decommissioning systems and applications. Assist in developing and executing strategic roadmaps for systems/applications and serves as the primary liaison for the business and vendor to ensure parties are aligned and working towards the organization's goals and objectives. * Assist in developing short- and long-term strategic plans for systems/applications and create plans to execute identified initiatives. * Ensure that business stakeholders and vendors are united in prioritization of projects. * Collaborate with business stakeholders to develop Business Case and Request for Proposal (RFP) documentation, as needed to identify solution alternatives. * Analyze, review and configure programs and systems to increase operating efficiency; adapt program to new requirements either internally or through contracted vendor. * Plan and execute application and system implementations, upgrades, security, and program configuration/maintenance, development and disaster recovery exercises. * Develop, coordinate and execute test plans for system, integration, regression, validation testing. * Develop and maintain documentation of all technical development/implementations and subsequent revisions. * Manage small- to medium-size projects that could potentially impact the entire organization. Defines project scope, approach and resources requirements. * Assist in ensuring vendors deliver agreed-upon service levels and delivery commitments related to projects and system performance. * Participate in contractual reviews and recommend appropriate changes based on corporate IT standards and requirements. * Ensure system, application configuration, and program coding adheres to the Bank's standards and security/technical requirements. * Educate and train users on systems and processes. Minimum Education Requirements: * College degree in Computer Science, Engineering, Information Systems, or related field Minimum Experience Required: * 3 years performing business and systems analysis * 3 years working experience in analyzing, recommending, and implementing solutions to business workflow problems * 2 years managing and/or leading technical projects Required Skills or Training: * Demonstrates strong interpersonal and communication skills with a proven ability to grasp key concepts and communicate effectively with technical staff, business stakeholders and management. * Prior experience in leading and facilitating meetings. * Demonstrated ability to manage projects of small to medium size. * Possesses knowledge of systems development lifecycle methodologies. * Proficient at developing visual models such as workflow/network diagrams in Microsoft Visio. * Working knowledge of PC and Server Operating Systems. * Demonstrates high proficiency with Microsoft Office software applications. * Working knowledge of data and system integration methodologies. * Working knowledge of relational databases and Structured Query Language (SQL). * Possesses basic understanding of networking and telecommunications devices / protocols (DHCP, DNS, TCP/IP, FTP, SFTP, SSH, TLS / SSL). * Basic understanding of web-based technologies. * Demonstrates desire to remain current on changes in technology solutions. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


Product Management Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Works in conjunction with the Product Manager to manage the product portfolio and develop new or enhance existing products to existing products to meet the Bank's strategic objectives. Responsible for planning, developing, pricing, executing, and measuring initiatives to support product development and sales. Major Job Accountabilities: * Provides support for product initiatives and promotions * Participates in the development, enhancement, design and implementation of new and existing products * Helps manage the implementation of product pricing changes and promotions from both the customer perspective (brochures, disclosures) and the branch perspective (branch communication memos, procedure development) * Supports new product and/or product enhancements through the engagement and partnering with others (marketing, operations, vendors, etc.) to ensure efficiency in creating & delivery of products to the banking operation * Conduct analyses relating to Marketing & Product Development activities * Conducts ad-hoc financial analyses to support various product efforts * Analyzes market segments and existing product portfolios and conducts "what if" analyses on promotional pricing changes; provide recommendations on potential new target markets, existing product enhancements or simplification and other product feasibilities and monitors industry trends Minimum Education Requirements: * College (4-year) Degree in Business, FInance, Marketing, Mathematics, Statistics, Sciences or related field Experience Required: * Two (2) years minimum experience in banking or financial services, product management or data analysis experience Required Skills or Training: * Experience with Microsoft Office, including proficiency with Microsoft Excel and working knowledge of Microsoft Access and/or database principles * Excellent written and verbal communication skills To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 1/17/2019


Residential Loan Officer - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Primary Purpose of Job The Residential Loan Officer is a commission-based role responsible for generating Residential Loan volume. Works with the Residential Loan customer from origination through loan closing. Identifies cross-sell opportunities and refers to the appropriate sales representative. Major Job Accountabilities * Solicits, prequalifies, originates, services customers, and closes residential mortgage loans for ASB and various other lenders * Conducts the loan interview in a timely, professional manner and responds expediently to loan requests * Structures financing options based on applicant's data; analyzes financial statements, tax returns, and income and expense statements and makes appropriate recommendations to customers based on customer needs relative to residential lending * Responds to telephone inquiries and contacts all assigned leads in a timely manner and actively cross-sells and refers customers for other ASB products and services * Complies with the product profiles, lending policies and procedures for those lenders with whom they company maintains a brokerage agreement * Conducts real estate presentations to educate real estate personnel about various mortgage programs * Performs the minimum required business development calls per month to various industry-related business partners. Meets residential loan production budget requirements * Complies with all regulations and laws pertaining to real estate lending * Keeps informed of current real estate lending trends relative to rates, fees, sales, and general market trends * Participates in functions and courses sponsored by lending-related organizations to further his/her knowledge of the real estate industry Minimum Education Requirements * High School or Equivalent Experience Required * Two (2) years minimum of Direct sales experience in residential lending Required Skills or Training * Demonstrated sales ability and customer service orientation to servicing existing and new accounts * Knowledge of fundamental accounting principles and skilled in evaluating and analyzing financial statements, tax returns, and income/expense statements as they relate to residential lending * Knowledge and understanding of banking policies, regulations, and procedures pertaining to residential mortgage lending * Able to interpret and apply state and federal regulations as they relate to residential lending * Excellent verbal, written, interpersonal, and presentation skills * Excellent organization skills and able to meet multiple priorities and project deadlines * Works under minimal supervision, uses sound judgement and discretion in performing work duties and works cooperatively with others * Required to maintain a high degree of confidentiality of all information contained in the loan file To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 1/3/2019


Residential Loan Officer - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job The Residential Loan Officer is a commission-based role responsible for generating Residential Loan volume. Works with the Residential Loan customer from origination through loan closing. Identifies cross-sell opportunities and refers to the appropriate sales representative. Major Job Accountabilities * Solicits, prequalifies, originates, services customers, and closes residential mortgage loans for ASB and various other lenders * Conducts the loan interview in a timely, professional manner and responds expediently to loan requests * Structures financing options based on applicant's data; analyzes financial statements, tax returns, and income and expense statements and makes appropriate recommendations to customers based on customer needs relative to residential lending * Responds to telephone inquiries and contacts all assigned leads in a timely manner and actively cross-sells and refers customers for other ASB products and services * Complies with the product profiles, lending policies and procedures for those lenders with whom they company maintains a brokerage agreement * Conducts real estate presentations to educate real estate personnel about various mortgage programs * Performs the minimum required business development calls per month to various industry-related business partners. Meets residential loan production budget requirements * Complies with all regulations and laws pertaining to real estate lending * Keeps informed of current real estate lending trends relative to rates, fees, sales, and general market trends * Participates in functions and courses sponsored by lending-related organizations to further his/her knowledge of the real estate industry Minimum Education Requirements * High School or Equivalent Experience Required * Two (2) years minimum of Direct sales experience in residential lending Required Skills or Training * Demonstrated sales ability and customer service orientation to servicing existing and new accounts * Knowledge of fundamental accounting principles and skilled in evaluating and analyzing financial statements, tax returns, and income/expense statements as they relate to residential lending * Knowledge and understanding of banking policies, regulations, and procedures pertaining to residential mortgage lending * Able to interpret and apply state and federal regulations as they relate to residential lending * Excellent verbal, written, interpersonal, and presentation skills * Excellent organization skills and able to meet multiple priorities and project deadlines * Works under minimal supervision, uses sound judgement and discretion in performing work duties and works cooperatively with others * Required to maintain a high degree of confidentiality of all information contained in the loan file To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 2/22/2017


Sales Performance Analyst I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Collects, analyzes and reports on sales performance data and manages sales goals for American Savings Bank Home Loans, American Insurance & Investments, and Business Banking. Develops sales forecasts and monitors the relationship between sales, growth and incentives. Develops and maintains reports to ensure performance management needs are met. Major Job Accountabilities: * Recommends annual and quarterly team and individual sales goals for ASBHL, AII, and Business Banking. Tracks and reports team and individual producer results against goals. Reassigns accounts and adjusts individual production goals, as directed by business leadership. * Prepares standard and ad hoc reports for presentation to senior management. Designs reports to measure total business sales volume, revenue, attrition, net growth, margin/profits, sales performance, and business segment results, etc. Produce reports necessary for individual incentive compensation calculations. * Builds new reports in the EDW (enterprise data warehouse) for ASBHL, AII, and Business Banking. Serves as SME for and ensures data accuracy in the EDW. * Prepares sales charts and graphs for monthly Operations Review presentations. * Collaborates with Marketing Data Analytics, Financial Planning & Analysis, and business leadership to develop information needed for annual budget preparation. Minimum Education Requirements: * 4-year college degree in Business, Economics, Statistics, or other related field of study Experience Required: * 3 years-demonstrated work experience producing accurate and meaningful reports in support of sales performance management * Demonstrates high proficiency with Microsoft Office applications, specifically Excel and PowerPoint * Working knowledge of relational dInsert/Remove Bulleted Listatabases and Structured Query Language (SQL) * Preferred experience with CRM Microsoft Dynamics Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/23/2018


Server Administrator

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Primary Purpose of Job: Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and related infrastructure. Ensure the system hardware, operating systems, software systems, and related procedures adhere to organizational guidelines. Participates in research and development projects to support innovation within the infrastructure. Essential Functions of the Job: * Coordinate with teammates and other technology support personnel to preform general and routine system procedures such as backups, restoration of data, permissions changes, patch application, and testing. Provide basic Windows Server and administration support for daily operations. Resolve customer requests, perform daily operation support, and ensures system availability/stability in a manner that meets or exceeds defined performance metrics and provides zero-interruption to enterprise operations. * Follows standard procedures and guidelines to install, patch , configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, and peripherals. * Review and monitor systems for availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability. * Collaborate with teammates and software vendors on project efforts to achieve implementation plans and timelines. * Generate reports and provide capacity data to support metrics for hardware warranty, software licensing and asset management systems. * Provide general and routine technical support to a broad range of installation, patching, configuring, and updating of operating systems and non-OS vendor applications. Maintain documented procedures for server infrastructure. Collaborate with all technical staff to develop, design, implement, and continuously improve systems. Minimum Education Requirements: * College (4-year) Degree in Information Technology or Computer Science Experience Required: * Two (2) years minimum experience in infrastructure technologies * One (1) year minimum experience in server/storage support * Two (2) year minimum experience in providing IT customer support to internal business colleagues Required Skills or Training: * Possesses a thorough understanding of server/storage technology * Demonstrated understanding of data privacy and information security regulations * Demonstrates strong interpersonal skills and ability to communicate effectively with a broad range of constituents; ability to develop and maintain effective working relationships * Demonstrated ability to appropriately prioritize multiple assignments and complete work within tight deadlines To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/7/2019


Servicing Specialist

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Book and maintain consumer, home equity loans, small business, commercial and residential mortgage loans. Reprocess payment rejects, reconciling the G/L, status accounts for other areas of the bank. Complexity of booking and maintenance duties increases by Specialist level. Performs all duties and interacts with internal and external customers in a manner aligned with ASB's Core Expectations. Minimum Education Requirements: * High School Diploma or GED Minimum Experience Required: * 1+ years banking loan booking/processing experience * Excellent verbal and listening communication skills * Effectively plan and organize work * Proficient in the use of the PC and MS Office Applications. * Working knowledge of FISERV CBS system * Knowledge of loan product types and loan booking/servicing issues including CRA, Reg O,HMDA, FDIC Codes * Knowledge of G/L system and accounting entries To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/21/2019


Software Developer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Collaborates with key business stakeholders to determine solution objectives and platform requirements. Develops software / services in a service oriented architecture methodology, following the Software Development Lifecycle (SDLC) processes and standards that will safeguard solution security, maintainability and compliance to regulations. Develops deployment strategies that allow for seamless integration between major applications. Responsible for requirements analysis, design, development and maintenance of custom code. Coordinates development efforts between groups to ensure that the business and technical objectives are being met. Major Job Accountabilities: * Develop software based on service oriented architecture methodology. * Provide technology consultation to assigned business partners to identify opportunities where technology may provide organizational efficiencies; research, identify and present internally enabling technology solutions for meeting customer requirements. * Provides subject matter expertise and development of software solutions. Utilizes knowledge of integration tools and platforms to develop software solutions to meet business requirements. Designs, develops, tests, tunes and implements custom code using a variety of solutions. * Monitor and periodically assesses the performance of existing software, identifying and developing improvements. * Develop the Software Development Lifecycle (SDLC) processes and standards that will ensure security, maintainability, and regulatory compliance of organizational software solutions. * Collaborates with technical colleagues within the Development team. Foster a positive and collaborative team environment where conflicts are resolved in a positive manner. Conduct interactions in a manner that reinforces team and organizational goals. * Collaborates with key business partners and IT colleagues to clearly understand business needs in order to provide effective solutions. * Provides technical support to business units and other IT departments in response to software development questions or needs. Minimum Education Requirements: * College (4-year) Degree in Computer Science, Information Systems, or related field Experience Required: * Six (6) years minimum experience in Object-oriented programming in a professional work environment * Six (6) years minimum experience of use and administration of source code management systems * Six (6) years minimum experience in systems administration experience using Windows server and workstation-based products; performs install and configures Windows applications and operating systems * Six (6) years minimum experience performing software problem identification and resolution, as well as relational database experience using SQL Server * Three (3) years minimum experience development of services in a middleware environment Required Skills or Training: * Possesses a familiarity with software development lifecycle (SDLC) and have strong experience with object oriented programming languages (C# / Java / VB.net) and concepts. * Demonstrates effective communication skills, both verbal and written. Must demonstrate ability to communicate technical concepts to both technical and non-technical colleagues and provide consultation to a broad group of people. * Demonstrated ability to appropriately prioritize multiple assignments and complete work within tight deadlines. Possesses strong time management skills by staying on top of assignments to ensure completion. * Possesses experience in managing projects and cross-functional teams to deliver IT solutions in a time-critical manner, with minimal direction. * Prior experience with all aspects of Information and Network Management, e.g., integration, infrastructure, firewalls, servers, hardware, and software. * Demonstrates outstanding collaboration skills in consulting with business users, IT colleagues, and management. * Possesses strong business process analysis skills and effective at documenting functional requirements. * Demonstrates proficiency in writing batch files, SQL queries and dynamic scripting languages. * Demonstrated experience in providing either direct or indirect leadership to other technical team members through coaching and mentoring. * Experience with middleware platforms such as Mule ESB, WebMethods, Oracle Service Bus, etc. not required, but a plus. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/11/2019


Teller - Hokulei Village

Job Location: Hokulei Village Branch-7089
Location City: Lihue
Location State: HI
Location Zip: 96766

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply, please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 2/22/2019


Teller - Kauai

Job Location: Hokulei Village Branch-7089
Location City: Lihue
Location State: HI
Location Zip: 96766

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 1/17/2019


Teller - Lahaina

Job Location: Lahaina Branch-9047
Location City: Lahaina
Location State: HI
Location Zip: 96761

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/9/2018


Teller - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 12/21/2018


Teller - Waipouli Foodland

Job Location: Waipouli Foodland Branch-7064
Location City: Kapaa
Location State: HI
Location Zip: 96746

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs To apply, please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 3/8/2019


Teller I/II - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Workflow Developer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The Workflow Designer provides business and technical support to the Bank operations. This position will translate business requirements into actionable technical requirements that result in operational processes/solutions that create significant value to the business. The incumbent will be responsible for collaborating with key business and IT resources on a variety of complex business projects and designing sustainable, efficient processes to be automated using electronic workflow or other automation tools. * Provides subject matter expertise and hands-on experience with workflow and Enterprise Content Management solutions. Utilizes knowledge of workflows, integration tools and platforms to develop new workflow solutions with IT to meet business requirements * Collaborates with key business partners and IT colleagues to clearly identify business needs in order to develop effective solutions for fulfilling complex business requirements. Translates business requirements into actionable technical requirements that IT resources can immediately understand and implement within a tight timeline * Assesses the performance efficiency of existing processes; identify, recommend, and develop process improvements, as appropriate, to ensure optimal workflow performance and efficiency * Supports the testing of complex workflow components to ensure functionality and process optimization meets intended specifications * Collaborates with IT in the use of tools and best practices for solving business problems. Provides input on protocol and standards for the development team to ensure successful project deliverables to apply please email npodo@asbhawaii.com Minimum Education Requirements: * 4 year college degree in Computer Science, Information Technology, or related field Minimum Experience Required: * 10 years technical experience with application development and infrastructure projects including Enterprise Content Management (ECM), data center projects, hardware/software upgrades, imaging and workflow business process software * Minimum 10 years project management experience or experience working on technical projects developing software or implementing digital solutions * Minimum 5 years' experience with Holland Software/OnBase solutions including some Hyland Certifications (Installer, Workview, Workflow and OnBase APIs) or equivalent * Demonstrates experience in performing business process analysis and a high level of skill developing business and technical requirements. Able to document and map business processes * Possesses strong project management skills, including the ability to develop project timeliness, deliverables, resource requirements and budgets for larger scale initiatives. Can manage multiple priorities and time and successfully prioritize activities * Demonstrates excellent communication skills, both verbal and written. Must demonstrate ability to communicate technical concepts to both technical and non-technical colleagues and provide consultation to a broad group of diverse people and experience * Working knowledge of process improvement tools and techniques like Lean Six Sigma * Systems administration experience using Windows server and workstation-based products; experience in installing and configuring Windows applications and operating systems * Demonstrates proficiency in writing batch files, SQL queries, and dynamic scripting languages that include variables, basic program flow and logical expressions * Knowledge of Fiserv products and experience in a financial services organization not required, but a plus * Experience designing and developing reports and database queries. Working knowledge of Cognos preferred but not required * Within six (6) months of hire, job incumbents will be required to take & pass Hyland Certifications: Installer, Workview and Workflow * PMP certification preferred * Lean Six Sigma certification or experience preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 1/4/2018