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Assistant Branch Manager - Kahului Branch

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Primary Purpose of Job: * The Assistant Branch Manager (ABM) oversees a Branch location that is generally less complex in terms of number of transaction, customer visits, client asset values, increased variability of client products/services, etc. * Manages the Branch Teller roles and/or Personal Bankers within the respective branch assignment. This includes performance of all duties associated with leading personnel including hiring, developing, coaching, managing performance and making pay recommendations. Accountable for creating a work environment that instills the importance of the client experience across all team members. Partners with the Branch Manager to achieve Branch goals. Essential Functions of the Job: * Supervises Branch Tellers and/or Personal Bankers in a manner that instills teamwork, consistency of service, and a collaborative atmosphere resulting in an outstanding client experience. * Accountable for performance management and ensures that all direct reports are adhering to ASB operational policies and procedures. Partners with the Teller-Lead to train and develop new Tellers. Provides similar training directly to Personal Bankers, providing coaching and guidance in order to develop staff to their greatest potential. * Partners with the Branch Manager to achieve Branch performance goals associated with but not limited to: Customer Service, Sales, Expense & Loss, etc. In absence of the Branch manager, assumes responsibility for the Branch operations. * Works with clients to identify product needs and offers the Bank's consumer and small business products, as appropriate; refers clients to other business partners as appropriate to client situation. Builds and deepens the customer relationship in a manner that ensures client retention. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Minimum Education Requirements: * High School diploma or Equivalent Experience Required: * Two (2) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience in direct leadership of others, including hiring, coaching, developing, etc. * One (1) year minimum experience in branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/17/2018


Assistant Branch Manager - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Primary Purpose of Job: * The Assistant Branch Manager (ABM) oversees a Branch location that is generally less complex in terms of number of transaction, customer visits, client asset values, increased variability of client products/services, etc. * Manages the Branch Teller roles and/or Personal Bankers within the respective branch assignment. This includes performance of all duties associated with leading personnel including hiring, developing, coaching, managing performance and making pay recommendations. Accountable for creating a work environment that instills the importance of the client experience across all team members. Partners with the Branch Manager to achieve Branch goals. Essential Functions of the Job: * Supervises Branch Tellers and/or Personal Bankers in a manner that instills teamwork, consistency of service, and a collaborative atmosphere resulting in an outstanding client experience. * Accountable for performance management and ensures that all direct reports are adhering to ASB operational policies and procedures. Partners with the Teller-Lead to train and develop new Tellers. Provides similar training directly to Personal Bankers, providing coaching and guidance in order to develop staff to their greatest potential. * Partners with the Branch Manager to achieve Branch performance goals associated with but not limited to: Customer Service, Sales, Expense & Loss, etc. In absence of the Branch manager, assumes responsibility for the Branch operations. * Works with clients to identify product needs and offers the Bank's consumer and small business products, as appropriate; refers clients to other business partners as appropriate to client situation. Builds and deepens the customer relationship in a manner that ensures client retention. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Minimum Education Requirements: * High School diploma or Equivalent Experience Required: * Two (2) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience in direct leadership of others, including hiring, coaching, developing, etc. * One (1) year minimum experience in branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Assistant Branch Manager - Oahu

Job Location: Main Branch-3109
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * The Assistant Branch Manager (ABM) oversees a Branch location that is generally less complex in terms of number of transaction, customer visits, client asset values, increased variability of client products/services, etc. * Manages the Branch Teller roles and/or Personal Bankers within the respective branch assignment. This includes performance of all duties associated with leading personnel including hiring, developing, coaching, managing performance and making pay recommendations. Accountable for creating a work environment that instills the importance of the client experience across all team members. Partners with the Branch Manager to achieve Branch goals. Essential Functions of the Job: * Supervises Branch Tellers and/or Personal Bankers in a manner that instills teamwork, consistency of service, and a collaborative atmosphere resulting in an outstanding client experience. * Accountable for performance management and ensures that all direct reports are adhering to ASB operational policies and procedures. Partners with the Teller-Lead to train and develop new Tellers. Provides similar training directly to Personal Bankers, providing coaching and guidance in order to develop staff to their greatest potential. * Partners with the Branch Manager to achieve Branch performance goals associated with but not limited to: Customer Service, Sales, Expense & Loss, etc. In absence of the Branch manager, assumes responsibility for the Branch operations. * Works with clients to identify product needs and offers the Bank's consumer and small business products, as appropriate; refers clients to other business partners as appropriate to client situation. Builds and deepens the customer relationship in a manner that ensures client retention. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Minimum Education Requirements: * High School diploma or Equivalent Experience Required: * Two (2) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience in direct leadership of others, including hiring, coaching, developing, etc. * One (1) year minimum experience in branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com opens an email client application Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/13/2018


Auditor

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Responsible for the planning and execution of financial, compliance, and operational audits of Bank activities. Evaluate internal controls and ensure compliance with corporate policies and procedures and identify and mitigate risks. Document and communicate audit findings and recommendations to Management and the Audit Committee. Strengthen Internal Audit's relationship with the Bank and provide process improvement recommendations that promote the Bank's strategic objectives. * Plans, develops, and executes specific audit procedures to meet planned objectives on audits of complex Bank activities including: *  Evaluates the design and test the effectiveness of internal controls to mitigate risks and whether existing policies, procedures, and standards are effective and operating as intended * Gathers supporting information through interviews, research, and observation, in order to document an objective assessment of an activity's risks and controls * Assesses the impact of audit issues and alternative approaches to resolving issues * Formulates recommendations regarding control deficiencies and system ineffectiveness; identifying new areas for improved control, cost savings, and operational efficiency * Prepares or reviews audit documents, work papers, audit reports, memoranda, and presentations, presenting information in a clear, concise and persuasive manner to the Audit Committee and management, as deemed applicable * Completes work timely and accurately to ensure project milestones and risk objectives are achieved Manages the engagement of the team on audits of complex Bank activities, including: * Conducts the planning, budgeting, and reporting * Provides guidance and supervision to other auditors as assigned * Evaluates the performance of other auditors when applicable Minimum Education Requirements: * College (4-year) Degree in Accounting or Related field Minimum Experience Required: * 3 years experience experience performing audit procedures or internal control assessments, including formulation and presentation of audit findings * 3 years experience in Public Accounting and/or in process design, evaluation, and improvement preferred * 3 years experience in financial services industry and/or a regulated industry preferred Required Skills or Training: * Uses independent judgment and strong analytic skills to make recommendations to solving complex project and business problems * Able to monitor and interpret information for decision-making and presentations by leveraging authoritative resources such as bank regulatory guidance, professional audit organizations, and leading practices from other financial institutions * Able to work independently and on a team while remaining flexible in a demanding work environment in order to meet schedules and deadlines * Proficient in Microsoft Word, Excel, Visio, PowerPoint, and Outlook * Excellent written, verbal, listening, and interpersonal skills * Proficient in data interrogation and analytics using tools such as ACL preferred Professional Certifications, Licenses, and/or Registration Requirements * Certified Public Accountant or Certified Internal Auditor designation or advanced degree preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 10/23/2017


Bilingual (Japanese or Chinese) Teller I/II - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs * Bilingual in Japanese or Chinese and English Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. * Bilingual in Japanese or Chinese and English To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Branch Manager - Kealakekua

Job Location: Kealakekua Branch-1007
Location City: Kealakekua
Location State: HI
Location Zip: 96750

Description: Primary Purpose of Job: * The Branch Manager oversees a Branch location that is generally less complex in terms of number of transactions, customer visits, client asset values, increased variability of client products/services etc. * Senior leader of the respective Retail Branch team. Accountable for ensuring outstanding achievement on goals related to customer acquisition, customer service and sales. Ensures the Branch operation completely adheres to ASB's operating policies and procedures, legal and regulatory requirements. Accountable for creating a work environment that instills the importance of the client experience to all team members. Partners with the Assistant Branch Manager to achieve Branch goals. Essential Functions of the Job: * Provides operational oversight of the Branch, which includes development & communication of Branch goals and objectives, resource planning, budget management, and talent development (setting of individual goals, coaching performance, conducting performance reviews, etc.). * Apply consultative selling practices to customer interactions to understand needs and identify opportunities for ASB to meet those client needs; engage Branch teammates in adopting a similar sales approach in order to enhance and deepen the client relationship with ASB. Refer clients to other ASB product specialists, as appropriate to client requirements. * Accountable for delivering on Branch performance goals associated with but not limited to: Customer Service, Sales, employee satisfaction, and turnover management. Ensures the branch is appropriately staffed and teammates are trained in a manner that delivers an outstanding client experience and ensures adherence to regulatory requirements. * Develop & implement branch process/procedural improvements and policies to ensure an efficient operating environment that incorporates appropriate controls, thus mitigating risk to ASB. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Ensure compliance with all applicable banking regulations/laws, including BSA/AML & suspicious activity monitoring and reporting. Minimum Education Requirement * High School or Equivalent diploma Experience Required * Three (3) years minimum experience in direct leadership of others, including hiring, coaching, developing, etc., preferably in the financial services industry * Two (2) years minimum experience in direct selling experience that includes consultative selling, conducting sales presentations, and business development outreach calls * 2 years minimum experience in Branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * 1 year minimum experience in proficiency with personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrated strength in communicating (both written and oral) in order to effectively lead team members and also discuss products and services with bank customers * Possesses a high degree of direct customer interaction skills * Demonstrated success in applying consultative selling techniques to current and/or new clients To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/27/2018


Branch Manager - Kehalani Foodland Branch

Job Location: Kehalani Foodland Branch-9088
Location City: Wailuku
Location State: HI
Location Zip: 96793

Description: Primary Purpose of Job: * The Branch Manager oversees a Branch location that is generally less complex in terms of number of transactions, customer visits, client asset values, increased variability of client products/services etc. * Senior leader of the respective Retail Branch team. Accountable for ensuring outstanding achievement on goals related to customer acquisition, customer service and sales. Ensures the Branch operation completely adheres to ASB's operating policies and procedures, legal and regulatory requirements. Accountable for creating a work environment that instills the importance of the client experience to all team members. Partners with the Assistant Branch Manager to achieve Branch goals. Essential Functions of the Job: * Provides operational oversight of the Branch, which includes development & communication of Branch goals and objectives, resource planning, budget management, and talent development (setting of individual goals, coaching performance, conducting performance reviews, etc.). * Apply consultative selling practices to customer interactions to understand needs and identify opportunities for ASB to meet those client needs; engage Branch teammates in adopting a similar sales approach in order to enhance and deepen the client relationship with ASB. Refer clients to other ASB product specialists, as appropriate to client requirements. * Accountable for delivering on Branch performance goals associated with but not limited to: Customer Service, Sales, employee satisfaction, and turnover management. Ensures the branch is appropriately staffed and teammates are trained in a manner that delivers an outstanding client experience and ensures adherence to regulatory requirements. * Develop & implement branch process/procedural improvements and policies to ensure an efficient operating environment that incorporates appropriate controls, thus mitigating risk to ASB. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Ensure compliance with all applicable banking regulations/laws, including BSA/AML & suspicious activity monitoring and reporting. Minimum Education Requirement * High School or Equivalent diploma Experience Required * Three (3) years minimum experience in direct leadership of others, including hiring, coaching, developing, etc., preferably in the financial services industry * Two (2) years minimum experience in direct selling experience that includes consultative selling, conducting sales presentations, and business development outreach calls * 2 years minimum experience in Branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * 1 year minimum experience in proficiency with personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrated strength in communicating (both written and oral) in order to effectively lead team members and also discuss products and services with bank customers * Possesses a high degree of direct customer interaction skills * Demonstrated success in applying consultative selling techniques to current and/or new clients To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/17/2018


Branch Manager - Kona

Job Location: Kailua-Kona Branch-1008
Location City: Kailua-Kona
Location State: HI
Location Zip: 96740

Description: Primary Purpose of Job: * The Branch Manager oversees a Branch location that is generally less complex in terms of number of transactions, customer visits, client asset values, increased variability of client products/services etc. * Senior leader of the respective Retail Branch team. Accountable for ensuring outstanding achievement on goals related to customer acquisition, customer service and sales. Ensures the Branch operation completely adheres to ASB's operating policies and procedures, legal and regulatory requirements. Accountable for creating a work environment that instills the importance of the client experience to all team members. Partners with the Assistant Branch Manager to achieve Branch goals. Essential Functions of the Job: * Provides operational oversight of the Branch, which includes development & communication of Branch goals and objectives, resource planning, budget management, and talent development (setting of individual goals, coaching performance, conducting performance reviews, etc.). * Apply consultative selling practices to customer interactions to understand needs and identify opportunities for ASB to meet those client needs; engage Branch teammates in adopting a similar sales approach in order to enhance and deepen the client relationship with ASB. Refer clients to other ASB product specialists, as appropriate to client requirements. * Accountable for delivering on Branch performance goals associated with but not limited to: Customer Service, Sales, employee satisfaction, and turnover management. Ensures the branch is appropriately staffed and teammates are trained in a manner that delivers an outstanding client experience and ensures adherence to regulatory requirements. * Develop & implement branch process/procedural improvements and policies to ensure an efficient operating environment that incorporates appropriate controls, thus mitigating risk to ASB. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Ensure compliance with all applicable banking regulations/laws, including BSA/AML & suspicious activity monitoring and reporting. Minimum Education Requirement * High School or Equivalent diploma Experience Required * Three (3) years minimum experience in direct leadership of others, including hiring, coaching, developing, etc., preferably in the financial services industry * Two (2) years minimum experience in direct selling experience that includes consultative selling, conducting sales presentations, and business development outreach calls * 2 years minimum experience in Branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * 1 year minimum experience in proficiency with personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrated strength in communicating (both written and oral) in order to effectively lead team members and also discuss products and services with bank customers * Possesses a high degree of direct customer interaction skills * Demonstrated success in applying consultative selling techniques to current and/or new clients To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/18/2018


Branch Manager - Waimea

Job Location: Waimea Branch-1010
Location City: Kamuela
Location State: HI
Location Zip: 96743

Description: Primary Purpose of Job: * The Branch Manager oversees a Branch location that is generally less complex in terms of number of transactions, customer visits, client asset values, increased variability of client products/services etc. * Senior leader of the respective Retail Branch team. Accountable for ensuring outstanding achievement on goals related to customer acquisition, customer service and sales. Ensures the Branch operation completely adheres to ASB's operating policies and procedures, legal and regulatory requirements. Accountable for creating a work environment that instills the importance of the client experience to all team members. Partners with the Assistant Branch Manager to achieve Branch goals. Essential Functions of the Job: * Provides operational oversight of the Branch, which includes development & communication of Branch goals and objectives, resource planning, budget management, and talent development (setting of individual goals, coaching performance, conducting performance reviews, etc.). * Apply consultative selling practices to customer interactions to understand needs and identify opportunities for ASB to meet those client needs; engage Branch teammates in adopting a similar sales approach in order to enhance and deepen the client relationship with ASB. Refer clients to other ASB product specialists, as appropriate to client requirements. * Accountable for delivering on Branch performance goals associated with but not limited to: Customer Service, Sales, employee satisfaction, and turnover management. Ensures the branch is appropriately staffed and teammates are trained in a manner that delivers an outstanding client experience and ensures adherence to regulatory requirements. * Develop & implement branch process/procedural improvements and policies to ensure an efficient operating environment that incorporates appropriate controls, thus mitigating risk to ASB. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Ensure compliance with all applicable banking regulations/laws, including BSA/AML & suspicious activity monitoring and reporting. Minimum Education Requirement * High School or Equivalent diploma Experience Required * Three (3) years minimum experience in direct leadership of others, including hiring, coaching, developing, etc., preferably in the financial services industry * Two (2) years minimum experience in direct selling experience that includes consultative selling, conducting sales presentations, and business development outreach calls * 2 years minimum experience in Branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * 1 year minimum experience in proficiency with personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrated strength in communicating (both written and oral) in order to effectively lead team members and also discuss products and services with bank customers * Possesses a high degree of direct customer interaction skills * Demonstrated success in applying consultative selling techniques to current and/or new clients To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/16/2018


Business Banking Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Works with the Director, Consumer & Business Financial Services in the development and implementation of the Business Banking strategy. Oversees all Business Banking Officers (BBOs) and Business Relationship Managers (BRMs). Responsible for the planning, development, and implementation of business relationship sales and sales management activities for Business Banking. Essential Functions of the Job: * Oversees the daily activities and functions of the Business Banking team to ensure compliance with all applicable banking laws and regulations. * Prioritizes and supports the development of the strategies objectives and financial goals of the Business Banking team. * Responsible for establishing, meeting and supporting the financial goals assigned to Business Banking. * Provides leadership and coaching to BBOs and BRM Team Leaders to effectively achieve relationship sales and service objectives and productivity excellence while promoting American Savings Bank in the community. Minimum Education Requirements: * College 4-year degree in Business or related field Minimum Experience Required: * Seven (7) years of management and retail banking experience Required Skills or Training: * Knowledge of general banking principles and federal and state compliance regulations as they pertain to consumer and small business products. * Strong analytical and problem solving skills. * Strong verbal, written, and presentation skills to interact and engage with a wide-ranging audience. * Proven project management skills to lead teams from multiple functional disciplines to accomplish tasks. * Proven leadership skills that require interaction and development of relationships across the organization and with customers. * Proficient use of personal computer and MS Office applications. * Self-motivated with excellent oganizational skills and ability to make independent and sound decisions. Professional Certifications, Licenses, and/or Registration Requirements: * Valid Driver's License and access to reliable transportation Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/13/2018


Business Relationship Manager - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Acquires, builds, and manages a portfolio of up to 200 "profitable" small business relationships consisting of "high value/high potential" small business and directly related consumer customers. Maximizes share of wallet of deposits and other bank services. Uses existing customers and internal/external network as referral sources to gain new business. Increases overall portfolio value, and contribution to branch performance and company profitability. Works independently but will occasionally receive guidance/direction from manager and/or other BRMs * Bachelor's degree in business/finance preferred. * 3+ years business or commercial banking experience (i.e. business development calls, sales, portfolio relationship management) or 5+ years sales experience. * 3+ years work experience interviewing credit applicants, determining credit worthiness, negotiating loan programs, terms for extending credit and analyzing fiscal and business financial conditions of corporate enterprises; or related experience. * Work experience in retail banking or investments environment preferred. * Work experience that demonstrates the possession of interpersonal and human relations skills to interact, understand and communicate effectively with business customers, professionals and other bank representatives. * Proficient in the use of the PC, MS Office applications, and the internet for research purposes. * State of Hawaii Life and Health Insurance and Securities Series 6 and 63 licenses preferred. Current State of Hawaii Driver's License and transportation. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 9/5/2018


Business Relationship Manager - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Acquires, builds, and manages a portfolio of up to 200 "profitable" small business relationships consisting of "high value/high potential" small business and directly related consumer customers. Maximizes share of wallet of deposits and other bank services. Uses existing customers and internal/external network as referral sources to gain new business. Increases overall portfolio value, and contribution to branch performance and company profitability. Works independently but will occasionally receive guidance/direction from manager and/or other BRMs To apply please email recruitment@asbhawaii.com to apply please email recruitment@asbhawaii.com * Bachelor's degree in business/finance preferred. * 3+ years business or commercial banking experience (i.e. business development calls, sales, portfolio relationship management) or 5+ years sales experience. * 3+ years work experience interviewing credit applicants, determining credit worthiness, negotiating loan programs, terms for extending credit and analyzing fiscal and business financial conditions of corporate enterprises; or related experience. * Work experience in retail banking or investments environment preferred. * Work experience that demonstrates the possession of interpersonal and human relations skills to interact, understand and communicate effectively with business customers, professionals and other bank representatives. * Proficient in the use of the PC, MS Office applications, and the internet for research purposes. State of Hawaii Life and Health Insurance and Securities Series 6 and 63 licenses preferred. Current State of Hawaii Driver's License and transportation Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/19/2017


Collection Representative

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Collect on past due consumer and business banking accounts in a timely, orderly and professional manner while following standardized collections procedures that comply with Federal and State collection and bankruptcy laws. * Responsible for minimalizing losses related to past due retail consumer accounts such as mortgage loans, consumer loans, lines of credit, credit cards, overdrawn accounts via collections calls and/or correspondence in a goal oriented environment using defined procedures * Provide superior customer service in a professional and fair manner while assisting the borrower with financial hardship * Assist borrowers with collection related issues to include but not limited to; account adjustments, client discrepancies, customer reconciliations, and account settlement * Be able to completely, accurately and succinctly document communications and collection efforts * Perform skill tracing activities as needed or assigned to aid in locating a debater * Identify issues attributing to account delinquency and be able to escalate matters when necessary * Complies with all applicable banking laws and regulations relevant to the job's activities, including BSA/AML and suspicious activity monitoring and reporting * Apply knowledge of company products and services, policies, procedures, collections system when communicating with delinquent customers to properly evaluate and analyze account information to indentify trends for possible risk and negotiate repayment terms to apply please email npodo@asbhawaii.com Minimum Education Requirements: * High School or Equivalent * 2 years - Customer Service Experience or 1 years - Collection Experience or 1 year - Mortgage/Loan Experience * Strong attention to detail, goal oriented; Strong communication and negotiation skills. * Commitment to excellent customer service. * Ability to prioritize and manage multiple responsibilities. * Ability to deal with difficult customers in adversarial situations and to resolve problems using sound judgment. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/19/2017


Commercial Banking Officer I

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Provides support for the sale and processing of a total banking relationship to include all business products offered at American Savings Bank, with an emphasis on business credit products. Review credit analysis or analyzes financial statements of the Bank's commercial borrowers with basic to difficult complexity and reviews bank files to determine the nature and extent of all accounts and relationships. Minimum Education Requirements: * Bachelor's degree required with a preference in Accounting and/or Finance. Minimum Requirements: * Two to three years' experience providing general knowledge of administrative, technical, or other responsible work which demonstrated abilities to perform work sufficient to analyze and evaluate the financial condition of various types of business enterprises. * Two to three years specialized experience which provided extensive body of procedures, theories, principles, processes, and functions directly related to bank credit analysis and lending functions. * One to two years' experience which demonstrates ability to recognize client needs and solicit assistance from other business partners. * Working knowledge of various legal documents such as, but not limited to, promissory notes, mortgages, financing statements, security agreements, personal guarantees, subordination agreements, and workout agreements. * Knowledge of modern business practices and the legal structures of corporations, partnerships, and sole proprietorships. * Knowledge of accounting principles and practices sufficient to analyze and evaluate financial conditions of corporate enterprises. * Knowledge of business products offered by the bank to cross selling cash management services and products. * Ability to analyze and evaluate financial/credit data. * Ability to apply financial regulations, policies, and procedures to analytical work. * Skill in communicating effectively and preparation of reports. * Effectiveness in personal relationships with all levels of responsibility. To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 3/9/2018


Consumer Loan Underwriter I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Under supervision of seniors and supervisor, underwrites all consumer loan applications applying regulatory and state regulations, American Savings Bank policies and procedures, Consumer Loan matrices, and the like to all applications in order to make a sound and prudent lending decision. Assist and communicate with branch personnel and/or customers on loan applications to address and resolve any underwriting issue. * Answers, interprets, and explains American Savings Bank lending policies and procedures to branch personnel, the general public, and others. * Makes appropriate recommendations and presents alternatives to branch personnel and/or customers based on customers' needs relative to consumer lending. * Maintains control of the loan file with the assistance of the Loan Processor and is responsible for the efficient processing of the application up to and including the loan closing and funding. * Analyzes tax returns and financial statements and performs an evaluation in order to make a sound and prudent loan decision. For loans above lending authority, makes recommendation to the appropriate individual and/or committee as determined by loan amount and aggregate borrowings. * Participates in functions and courses sponsored by lending-related organizations to further his/her knowledge of the consumer loan industry. * Accountable for clarification of policies, procedures, and requirements to the Loan Processor involving the loan request. * Assists Collection and Recovery with collection accounts. * Performs additional duties as assigned. * Complies with all applicable banking laws and regulations relevant to the job's activities, including BSA/AML and suspicious activity monitoring and reporting. * Completes and successfully passes all job specific compliance training curricula within the required timeframes and applies the acquired knowledge in performing the activities of the job function. * Reports improper and suspicious activities to any member of management. Minimum Experience Required: * Two (2) years previous experience in consumer lending which must be directly related to underwriting and origination or comparable experience. * Proficient knowledge of consumer loan products. * Knowledge of federal and state regulations as they relate to consumer lending. * Basic knowledge of banking industry. * Knowledge of fundamental principles and skills in evaluating and analyzing tax returns and financial statements as they relate to consumer lending. * Knowledge of accounting principles and practices to adequately evaluate and analyze the financial condition of individuals and business entities. * Skill in use of adding machine/calculator required. * Skill in use of personal computer and word processing required. * Ability to work effectively with others. * Ability to interpret and apply policies and procedures. * Ability to maintain a high degree of confidentiality of all information contained in the loan file. * Ability to organize priorities and work schedule. * Ability to maintain and manage assigned loan applications and meet established service level agreements regarding the timely underwriting of loan applications. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


Core Segment Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the growth strategy, products, and related programs in support of the Bank's Core customer group. Responsible for developing and managing marketing campaigns to encourage customer retention and grow channel utilization. * Drives ASB's growth and retention strategy for the Bank's Core customer group, with an emphasis on customer experience and the utilization of data to shape strategy * Uses research and knowledge of industry trends to determine the Bank's strategic plan for customer acquisition, customer retention, channel utilization, product penetration, customer engagement and ROI * Works across ASB departments to prioritize and manage projects based on the Core segment strategic plan and the Bank's 3-year strategic plan * Works with the Customer Experience team to conduct research on Core customer needs and to get feedback on customer satisfaction across products and channels * Responsible for increasing multi-channel usage and adoption among Bank's Core customer group * Manages marketing campaigns (digital, print, direct mail, etc.) to encourage Core customer retention and channel utilization Minimum Education Requirements: * College (4-year) degree in marketing or other business related field Minimum Experience Required: * 5+ years' marketing or product management experience, preferably in retail banking Required Skills or Training: * Excellent analytical and problem-solving skills, including cost/profit management expertise * Experienced in utilizing data to better inform strategic management decisions * Strong leadership, organizational and decision-making skills * Project management skills to lead teams from multiple functional disciplines * Excellent communications, negotiation and vendor management skills' To apply, email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/23/2018


Credit Analyst I

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Performs due diligence in the analysis and underwriting of commercial loans. Identifies and assesses key credit risks, and analyzes financial statements of the Bank's commercial borrowers. Exercises prudent judgment in preparing written summaries of credit risks and works with other departmental personnel in the preparation of approval memorandums as assigned. Works independently to prepare written summaries of credit risks and completes approval memorandums. Utilizes cash flow projections and formulates alternative risk scenarios in support of credit requests. * Works independently and completes credit write-ups for Bank clients in accordance with ASB credit policy, including the most complicated commercial borrowers. Formulates financial projections in support of credit requests. * Prepares financial statement analysis for new commercial borrowers of any level of complexity. Formulates financial projections in support of credit requests. * Prepares financial statement spreads on Financial Analyzer, tax return analysis (individual and business), approval memorandums, loan and account information, and other pertinent data analysis. Performs covenant compliance, tracking and documentation on the covenant compliance worksheet and works with junior staff members to complete worksheet. * Assists or leads Commercial Credit staff with projects, research, due diligence, and analysis as requested including accessing of S&P reports. Interfaces with ASB Commercial Markets and Commercial Real Estate lending personnel on existing or new customers. * Constructs financial projections and formulates alternative risk scenarios. * Creates and maintains credit documentation in credit management system. * Reviews the work of junior credit analysts as needed. Minimum Educaiton Requirements: * College (4-year degree) majoring in Accounting, Finance, Business Administration, or other related field Minimum Experience Required: * 1-2 years commercial credit analysis or relevant financial analysis experience Required Skills or Training: * Thorough understanding of commercial credit underwriting principles and financial analysis * Understanding of the essentials of commercial loan documentation and commercial cash flow analysis * Thorough understanding of the quality of earnings concepts (ex: the ability to calculate the growth and management's impact on cash flow and the capacity of the borrower to generate sustainable, recurring cash flow.) * Understanding of the essentials of commercial loan structuring (ex: determination of financial covenants, collateral issues, guarantees and 3rd party support.) * Ability to independently compute and evaluate individual cash flow analysis and business tax return analysis. * Proficiency with Microsoft Office software products. * Excellent verbal and written communication skills. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/3/2018


Credit Model Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for the development and maintenance of new and existing business analyses that support the needs of Retail Credit Policy and the business units it supports. Identifies, constructs and evaluates methods and models to measure the performance, risks, and trends associated with the Bank's retail loan portfolios. Provides data, analytical, and automation support to implement sound credit management practices including updates to retail loan underwriting standards and ongoing management of both portfolio and individual credit risks. * Designs, produces and automates standard and ad hoc models, reports and presentations for Retail Credit Policy. * Interprets information from various sources into meaningful, summarized results on a daily, weekly, quarterly and annual basis, and makes recommendations and informed decisions to management. * Develops and maintains Retail Credit Policy tools including, but not limited to departmental portals, databases, automation scripts, and credit behavior models * Supports the implementation and improvement of risk adjusted return on capital (RAROC) and Basel standards within Retail Credit Policy. Minimum Education Requirements: * Bachelor's degree in quantitative field (Math, Statistics, Physics / Engineering, Quantitative Finance, or similar) or equivalent combination of academic and business experience. Minimum Experience Required: * Five (5) years in the development and automation of quantitative models, reports, and predictive analysis. * Minimum two (2) years of experience with SQL queries and database management. Required Skills or Training: * Knowledge of statistical packages (SAS, SPSS, STATA, R) is a plus * Experience in banking industry or credit modeling is a plus * Effective analytical, critical thinking and problem-solving skills * Must be organized, detail-oriented, with experience in project management * Strong interpersonal, written, and verbal communication skills * Proficiency in use of Microsoft Office applications required * Able to compose narrative and written reports using clear and concise language to support professional opinions and recommendations To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


CREL Deal Analyst

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Under the guidance of the Relationship Manager, responsible for critical actions throughout the loan origination process (through loan closing) for new loans, loan modifications, and amendments. * Leads the financial analysis, due diligence, market analysis, loan approval package preparation, other analytical work or research, loan documentation, closing, and interfacing with Loan Operations for new loan originations, loan modifications, and loan amendments, in support to the Relationship Manager. * For career development purposes, this position may assume client facing duties similar to the Relationship Manager, at an introductory level. * Constantly delivers accurate monitoring information to various internal stakeholders to assure the risk rating and regulatory asset quality rating for each loan reflects current conditions. * Keeps a clear line of communication open with the Relationship Manager, Department Manager, Credit Administration, and other internal stakeholders to promote transparency and a productive end-to-end loan process. Minimum Education Requirements: * 4-year college degree in finance, accounting, law, architecture, engineering, real estate development, urban planning Experience Required: * Minimum 2 years experience-Commercial real estate finance experience or equivalent experience in the commerical real estate industry Required Skills or Training: * Proficiency with Microsoft Excel, Word, Powerpoint, and a proven ability to learn new applications. * Demonstrated knowledge, relative to peers in the industry, in commercial real estate investment and development principles, concepts, market conditions, and trends. * Proven ability to clearly communicate with highly skilled borrowers and their associates, which include lawyers, CPAs, and successful professionals with advanced college degrees. * Proficiency with cash flow modeling, risk & return measurements. * Proficiency with external personal devices (laptop, tablet, smartphone). To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/18/2018


Customer Call Center Representative I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who are we looking for: American Savings Bank is committed to making banking easy for customers. As the Customer Service Representative, your primary focus is to deliver an excellent customer experience by making banking easy. The Customer Service Representative is the first point of contact for all in-bound customer calls state-wide and is responsible for providing outstanding customer service. You are responsible for helping customers with inquiries, ranging from account balance to fraud and loan questions. You work with customers to make their dreams possible through friendly conversation and helping them resolve any issues. This role also requires the ability to deal with complex issues and empathize with customers in challenging situations, which means we need someone to be skilled at conflict resolution and think on their feet. Did we mention that we are also looking for individuals who are self-motivated, innovative, and thrive in a fast-paced environment? Who wouldn't want to be a part of a team where fun is part of everyday culture? Learn a little bit more about the role: "Working at CBC has been the best experience I've had working for a company! From day one, everything went smooth and everyone made me feel like I been a part of the family for years. The managers are really encouraging and never hesitate to help with anything you need. Coworkers are always so encouraging and we really have the sense of family in our department. We have such good collaboration and we always pull together to help make banking easier for customers. Every day is an awesome day when you work with all of these wonderful people! They really show you what ohana is all about. Great laughs and great people...that's what sets this company apart from others. I look forward to coming to work every day." -- Kili Brown * One (1) year satisfactory work experience in sales and/or directly servicing customers, including inquiries and complaints. * Good oral and written communication skills * Basic mathematical knowledge * Proficient in use of computers (word processing and spreadsheet), keyboarding and the use of a calculator * Skill in using banking system or online terminals * Skill in using multi-line telephone * Skill and ability to make good decisions on your own * Skill and ability to solve problems independently Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/12/2018


Data Integration Developer - Lead

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for the design, development, administration and maintenance of American Saving Bank's Enterprise Data Warehouse (EDW), data marts, data virtualization layers, Extract, Transform and Load (ETL) processes, and related systems. Participates in all facets of software development including requirements gathering, design, development, testing, deployment and ongoing production support. Provides indirect leadership and mentoring to Data Management teammates in accordance with the vision and direction established by the Director of Data Systems. * Continually improves the team's software and database development processes. Develops and executes improvement plans. Establish standards, procedures, best practices and guidelines. * Mentors and provides guidance to technical staff within the Data Management Team. Fosters a positive and collaborative team environment where conflicts are resolved in a positive manner. Conducts interactions in a manner that reinforces team and organizational goals. * Leads and manages projects of high complexity. * Designs and develops the EDW, data marts, application interfaces, data virtualization layers, reports, dashboards, data extracts, and ETL platforms. Monitors databases, applications, and processes to ensure optimal performance and successful completion. * Facilitates meetings with key stakeholders, vendors and technology teammates. Interviews appropriate parties to capture and document project scope, and conducts walk-throughs to obtain consensus. * Executes appropriate testing and validation activities for all platforms. Documents test results and ensures all issues are resolved. * Configures, administers and maintains the Informatica suite of tools. * Oversees creation and maintenance of design documents, application overview documents, data flow diagrams, procedures and standards. * Ensures appropriate controls over the EDW to ensure that it is a highly controlled and fully auditable environment. * Performs requirements gathering, design, development, testing, validation, troubleshooting, implementation and training. * Provides after-hours support and performs after-hours process monitoring as required. * Fosters a positive, learning and collaborative team environment. Proactively documents and cross-trains teammates to promote knowledge transfer and to ensure adequate coverage. Minimum Education Requirements: * College (4-year) Degree in Computer Science or Information Systems Minimum Experience Required: * 5 years experience in Software development * 5 years experience in Database development * 5 years designing, developing, and maintaining ETL processes using SSIS or Informatica Required Skills or Training: * Demonstrates a solid understanding of database design and database concepts. * Demonstrates a solid understanding of software development concepts and tradeoffs. * Proficient with SQL and experience in writing stored procedures; experienced in creating & maintaining thorough documentation on databases. * Demonstrated experience in the successful leadership on projects of high complexity. * Possesses strong interpersonal skills, including the ability to effectively communicate technical concepts to non-technical constituents; experienced in effectively resolving conflicts -- whether personal disagreements between teammates or differences in approach to technical solutions. * Excellent troubleshooting, problem-solving, analytical and organizational skills. * Effective at working under pressure to meet deadlines and achieve Service Level Agreements (SLAs) * Demonstrates readiness to leverage new technologies without formal training. * Demonstrates self-motivation and ability to work effectively with minimal supervision; takes initiative when identifies a need or issue. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/12/2018


Deposit Operations Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The position responsibilities include maintaining data integrity on system applications/modules in compliance with applicable regulations and internal controls through report reviews, account maintenance, research and data entry. Analyzes current or new processes affecting deposit accounts and assists with testing, validation and implementation of deposit products, promotions and services. Assists branches and departments with inquiries related to system applications managed by the department. * Promotes data integrity on system applications/modules supported by the department through reporting, conducting transactions, and performance account maintenance * Creates and/or request reports to analyze system data. Develops and provides reports, graphs, and data department management * Reviews and analyzes reports to identify data discrepancies and correct where possible and/or escalate to department management for action * Analyzes and develops action plans to drive and implement department initiatives * Performs and maintains compliance processes for government reporting, applicable regulatory requirements, and internal controls * Review upgrades to branch/department systems and evaluates potential impact to current processes. Provide department or end-user support of new or revised deposit related products and services, to include developing test scripts, coordinating and performing user, unit and end-to-end testing and validation of test results. Incorporates upgrades to department functions, where necessary * Assists other team members within the department to ensure all work is completed in a timely manner. Answers inquiries via phone and email from branches, departments, and customers within established timeliness Minimum Education Requirements: * Four (4) year college degree or minimum of three (3) years of banking/customer service experience, including but not limited to analysis of data, preferred Minimum Experience Required: * Demonstrated work experience providing assistance to employees related to bank operating procedures, legal and regulatory compliance and processes * Technical and business knowledge of bank systems/applications, preferred. * Proficient in use of Microsoft Office applications * Excellent written and verbal communication skills * Superior customer service, interpersonal and human relations skills Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 5/14/2018


Director, Data Systems

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Establish overall vision, direction, and oversight for a team of technical Developers, Database Administrators (DBAs), Data Intelligence Analysts, and Architects. Ensure that team vision and direction is aligned with the overall goals and objectives of the enterprise and business units. Provide system access to authorized users to broad data/information, thus empowering the business to utilize Data Analytics tools to develop data- driven decisions. * Provide strategic and technical vision and direction. Remove obstacles and resolve conflicts, as necessary. * Provide oversight of key initiatives and projects that impact or involve the Data Management Team. * Develop a long-term strategic planning for data systems and analytic toolsets. Work with key stakeholders and decision-makers across the enterprise to strategize and prioritize projects/initiatives. * Remain current on emerging technologies, concepts, and tools in the areas of database development, data modeling, data virtualization, data warehousing, business intelligence and data analytics; determine appropriateness of adoption of emerging discoveries to the enterprise systems and toolset. * Manage Data Systems team personnel; develop team skills and capabilities in a manner that provides continual improvement in the services provided to the business. Identify and address new skill requirements and fill any skill gaps within the team. Minimum Education Requirements: * College (4-year) degree in Computer Science or Information Systems Minimum Experience Required: * 10 years experience in Software Development * 7 years experience in Database Development * 7 years experience in Project Management * 7 years experience direct leadership of a team of technical professionals Experience Required * Possess a solid technical knowledge of software development, database development, database design, data integration, ETL processing, and related challenges. * Demonstrated experience in gathering requirements, and sound understanding of the software development life cycle. * Experienced in leading technical projects and operational support teams. Ability to manage competing priorities, appropriately address project obstacles, and resolve team/individual conflict. * Possesses the skills required to establish an overall vision and strategic direction for a technology team. * Demonstrates strong interpersonal skills, both written and verbal, to work collaboratively with technical resources and business constituents. Ability to effectively communicate technical concept to both technical and non-technical resources. * Previous experience leading a staff, including development of individual performance plans and conducting periodic performance review discussions, providing mentoring and coaching, and assessing / addressing skill and/or performance gaps. * Demonstrated ability to work effectively with minimal supervision; self-motivated and takes initiative. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/14/2018


Director, Digital Marketing

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The ideal candidate is a digital subject matter expert and evangelist who drives alignment, action and results with internal teams, stakeholders, and external partners ensuring digital strategy alignment, collaboration, and streamlined execution. Responsibilities: * Sets the digital vision and defines a comprehensive omni-channel digital strategy across the organization * Collaborates with Marketing to ensure appropriate brand representation and incorporation of marketing strategies * Obtains buy-in and commitment for the digital strategy across all stakeholders * Defines budgets and measurable goals for the digital vision; owns asbhawaii.com, mobile, and digital P&L * Translates the strategy into executional plans and a roadmap to incrementally build capabilities * Defines a digital governance model and align decision making across the bank * Utilizes customer and channel insights to inform new products, services, and user experiences * Connects with experts in the organization and the broader industry * Regularly updates the digital strategy / roadmap to reflect the latest innovations, changes in competition, and shifts in the market * Drives tangible and measurable results to meet stretch targets established in the 1 and 3 year board approved plan Minimum Education Requirements: * Bachelor's degree required; MBA or MS preferred Minimum Experience Required: * 10+ years' experience in digital and/or eCommerce * 5+ years' experience in strategic leadership roles * 5+ years' experience in collaborating, leading cross divisional teams, and effectively managing multiple priorities and multiple teams * Experience translating business strategy into executional plans with specific expertise in all digital channels and SME level in at least some of the following: organic and paid search, retargeting, site optimization, A/B and multivariate testing, mobile marketing, and user experience * Outstanding track record of delivering quality digital channel products and services for members/customers * Demonstrated ability to work across teams in a matrix environment including IT, Marketing, Strategy, Product, and Finance * Experience implementing emerging digital technologies (voice-activated, machine learning, AI, etc.) * Experience developing and producing content campaigns * Experience executing an ongoing social media strategy across multiple platforms, successfully demonstrating growth, reach, and engagement * Deep analytic expertise and problem solving orientation with predictive and modeling background a plus To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/15/2018


Director, IT Banking Systems

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Oversee the banking systems team to ensure appropriate technology systems/applications are built, configured, maintained, enhanced, and decommissioned in a manner consistent with business requirements. Provide leadership, vision and direction to the banking systems team to ensure it will contribute to the company's goals by optimizing value, balancing risk, and ensuring cost-effective banking systems and applications. * Provide leadership for the IT team accountable for all banking systems technologies within ASB. Oversee daily operations of existing systems and the design of new service systems to meet the organization's goals. * Manage banking systems team personnel; develop team skills and capabilities in a manner that provides continual improvement in the services provided to the business. Identify and address new skill requirements and fill any skill gaps within the team. * Ensure that system and application processes are conducted in alignment with corporate responsibility, policies and legislation. Minimum Education Requirements: * College (4-year) degree in Computer Science, Engineering, Finance, Management Information Systems Minimum Experience Required: * 10 years-Broad-based experience in the Information Technology areas * 5 years-in building & maintaining effective working relationships with middle and senior management personnel * 2 years-leading a team of application support or system implementation personnel Required Skills or Training: * Proven ability to communicate effectively with technical staff, business stakeholders and senior management. * Demonstrated capability of effectively communicating technical concepts to nontechnical people. * Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment to ensure overlapping roles are identified and coordinated. * Possesses strong organizational skills and the ability to effectively perform under pressure and within tight deadlines. * Demonstrates strong analytical, data processing and problem-solving skills. * Proficient in process formulation and improvement. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/23/2018


Director, Product Manager-Residential Loans

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's residential loan products strategy, product design and tactical execution in support of corporate strategic objectives. Responsible for the development, implementation and management of a large portfolio of residential loan products. Identifies opportunities for new residential loan products, and develops new products or major improvements to existing products. * Manages a competitive portfolio of residential loan products (including home loans, HELOC, etc.) to achieve volume, revenue and profit targets. Develops and oversees the execution of all related financial/profit analysis, operational and marketing activities. * Identifies growth opportunities, recommends, designs, develops and implements new products to drive growth. Revises and adapts product portfolio and product packages, including features and pricing to strengthen the Banks competitive position and achieve its business targets. Responsible for monitoring the competition and environmental trends for opportunities, risks, etc. * Designs, leads and overseas execution of marketing campaigns, promotions, tools and events to support sales team efforts. Collaborates with sales team to co-lead marketing partnership and developer projects. * Monitors and reports business results, with support of marketing data analytics team. * Provides product and marketing support to Residential Loan Officers and external partners to ensure attainment of American Home Loans (AHL) production and profitability goals while ensuring high quality customer service. Minimum Education Requirements: * College (4-year) degree in business or related field MInimum Experience Required: * 7 years banking or financial institutions experience * 5 years management experience in related areas of responsibility Required Skills or training: * Strong knowledge of and professional experience with relevant residential financial products * Knowledge of general banking principles and federal and state compliance regulations as they pertain to consumer and small business products. * Quantitative skills and experience with online loan platforms preferred. * Effective communication, critical thinking and problem-solving skills. * Extremely organized, detail-oriented, with a high degree of project management skills. * Proficient in use of Microsoft applications required. * Able to remain flexible in a demanding work environment and adapt to rapidly changing priorities. * Able to travel to various locations on Oahu, neighbor islands and mainland, as necessary. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 8/20/2018


Director, Project Management

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Establishes, maintains and enhances the strategic planning and project management processes that the Bank will use to develop, prioritize and manage key initiatives in support of the Bank's strategic plan. Manages the project management process to ensure that implementation and required activities are accomplished according to the Bank's objectives. Serves as a resource to project managers by providing coaching and direction in project management and business/financial analysis techniques. Oversees the policy and procedure process for the Bank. * Coordinates the development and on-going enhancement of the Bank's project management and process improvement, including framework, methodology, procedures, and communication to all affected parties. * Manages implementation of projects, along with progress toward defined objectives and use of the required tools and other activities. * Is instrumental in the development and assessment of strategic planning initiatives. * Develops and enhances the implementation and administration of the Bank's Policy and Procedure Policy. * Leads initiatives to reduce errors and maximize service quality to Banking customers as well as remove non-value-add processes that negatively impact customer satisfaction. * Conducts or oversees training on project management/process improvement projects. * Provides support and training to deploy Lean Six Sigma and continuous process improvement across banking operations. Minimum Education Requirements: * College (4-year) Degree in Business, Management, Management Science, Statistics, Engineering, or related field Minimum Experience Required: * 7-10 years experience leading process improvement projects that incorporate the DIAMC process, Lean Six Sigma deployment startups, along with project management of large, complex, corporate-level projects Required Skills or Training: * In-depth knowledge of and experience in applying project management / process improvement concepts and practices and financial outcomes analysis * Process improvement experience in a client and/or financial services environment preferred * Able to conceptualize new ideas and complex technical matters quickly * Able to monitor and interpret information for decision-making and presentation * Prioritizes and manages multiple assignments in a demanding work environment with rapidly changing priorities * Excellent written, verbal, listening and presentation communication skills Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/18/2018


End User Administrator - Lead

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Accountable for providing leadership to the Endpoint Administrator Team, which includes workload management, assignments and functioning as the Desktop to the business. Provides continuity in absence of the End User Manager. * Provide leadership to other team members. Serve as the point of contact for teammates in response to questions and requests for assistance. Utilize Service Management system to determine if Service Level Agreements (SLA) are being met, review incidents, and requests patterns. * Coordinate patch management and vulnerability management activities for all applicable software, operating systems, and hardware. * Research and contribute technical resolutions and process improvement suggestions through interactions with technical colleagues. * Manage third party vendor support for the Desktop Team. Provide point of escalation for all Desktop Team issues, incidents, and projects. * Lead initiatives for Desktop team planning, designing and implementation of client/server based solutions; assumes a lead role in developing and managing departmental and cross-functional IT projects. Maintain extensive documentation for all projects and develop internal documentation format & protocols. * Provide escalation support to other Endpoint Administrators, which may be due to less experience or excess ticket volumes. * Support of Conference room, room reservations, and multimedia hardware across the enterprise. Minimum Education Requirements: * College (4-year) degree in Computer Science, Information Systems, or related field Minimum Experience Required: * 4 years' experience desktop or equivalent technology End User support experience * 3 years' direct work experience with Microsoft System Center Configuration Management (SCCM) * 1 year working experience with Virtual Desktop Infrastructure (VDI) Required Skills or Training: * Strong experience/knowledge of Windows 7 OS and Windows 10 OS, and all versions Microsoft Office, including Project and Visio. * Demonstrated ability to design/manage/maintain SCCM. * Possesses effective technical knowledge of HP and Xerox printers. * Deep knowledge of Windows Operating Systems and Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services). * Demonstrated ability to maintain Windows Server Update Services (WSUS) patch management Professional Certifications, Licenses, and/or Registration Requirements * A+ Certifications (or must obtain within 3 months of hire) To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/20/2018


Financial Consultant

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages a book of business by maintaining relationships with customers. Solicits prospective customers and sell suitable investment and insurance products. The Financial Consultant partners with branches and licensed branch employees to grow the investment and insurance business. Minimum Requirements: * Current Series 6, 63 and 65 or 66 securities licenses (Series 7 Preferred) * Current State of Hawaii life and health insurance licenses or equivalent * Three years direct sales experience in the securities and/or insurance business * CFP, CLU, ChFC or equivalent designations preferred or taking classes towards earning these designations within one year from date of hire * Competent in the knowledge and use of computers, email, spreadsheets, word processing and the internet. * Current State of Hawaii driver's license and access to transportation * Able to communicate effectively both verbally and in writing * Able to communicate with both individuals and groups * Able to work during the branch hours of the assigned branches Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/12/2018


Fraud Prevention & Investigator I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Carries out the operations of the Fraud Prevention and Investigations (which includes Bank Secrecy Act/ Anti-Money Laundering (BSA/AML)) Program and overall Bank Regulatory Compliance Program. Regularly uses independent judgment and discretion to analyze risk to ASB relating to fraudulent activity including ensuring compliance with recordkeeping and reporting requirements related to Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), Monetary Instrument Log (MIL), Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC), USA PATRIOT Act, and all other laws, regulations, and requirements designed to establish processes to detect and prevent money laundering, fraud and terrorism. * Investigates and reviews potential fraudulent activity and higher risk customers; prepares and determines whether to file a Suspicious Activity Report with the applicable agency or law enforcement. * Makes banking easy by guiding customers who are victims of fraud through the fraud investigation process. * Performs detailed reviews of High Risk customers to identify potential money laundering or other fraudulent activity. * Coordinates, maintains and develops enhancements to various components of the Fraud Prevention and Investigations program including but not limited to SARs, CTRs, CIP, OFAC, 314(a) and certain risk assessments; requests; * Provides advice and guidance to lines of business regarding compliance with applicable banking laws, regulations, regulatory policies & procedures Minimum Education Requirements: * High School or Equivalent Minimum Experience Required: * 1 year experience in: * Investigating complex potential internal and external fraud, and BSA/AML suspicious activity; * Navigating customers who are victims of fraud through ASB's fraud process; * Performing reviews for customers deemed to be high risk * Making accurate SAR filing determinations; * Independently complete: CTR cases, Monetary Instrument Logs, OFAC reviews and approvals, 314(a) and (b) requests; performing analysis of information/data to interpret and apply to business decisions Required Skills or Training: * Demonstrated organizational skills * Effective communicator, demonstrated through listening, writing, and oral presentations * Demonstrated ability to perform work within very defined procedures Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/24/2018


Fraud Prevention Data Strategist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Reporting to the Director of Bank Regulatory Compliance, this role is responsible for working with large and diverse data sets (i.e. data from dozens of sources including transactional, online, device, financial, and other sources) and utilizing machine learning and statistical modeling to identify fraud patterns and develop strategies and rules for managing fraud. Lead the design, development and execution of fraud and BSA/AML strategies that will deliver a great customer experience while keeping losses manageable. * Discover insights from various data sources that can help predict fraud and lead development of fraud strategies, rules analysis and predictive models to manage fraud while keeping a balance with the customer experience. For example: Identifying transactional anomalies, designing and executing specialized queries that can help streamline compliance processes and reduce "false positive" alerts, providing teammates more time to review more-targeted cases of suspicious activity. * Develop and manage a framework to evaluate the efficacy of existing rules and models to reduce financial exposure in both the fraud and BSA/AML frameworks. Build analytic models using a variety of techniques such as logistic regression, risk scorecards and pattern recognition technologies. * Collaborate with 1) Bank Regulatory and fraud prevention/detection teams and operations to understand business needs, data generating process, system capability, and potential impact of models and 2) analytics partners in credit risk and marketing to leverage their knowledge and expertise in developing fraud strategies. * Analyze large quantities of data to identify fraud patterns and loss manifestation. * Develop, produce and maintain standard and ad hoc reports and presentations for the Fraud team to monitor trends and drive efficiency improvements. Minimum Education Requirements: * Master's degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics or other quantitative discipline Minimum Experience Required: * 5 years working experience in analytics or data science type role. Fraud analytics experience in financial services a plus. * 3 years eexperience in model development/machine learning like logistic regression, random forest, boosting, neural networks and decision trees. Other machine learning methods a plus Required Skills or Training: * Demonstrates an effective project management or comparable organizational skill set, including ability to isolate causal factors and develop plans for improving processes. * Strong SQL/relational database skills are required. * Strong statistical and machine learning skills with at least one of the programming tools (e.g. R or similar). * Direct experience on development of models, systematically processing big data and quality assurance work on the final output. * Excellent written and oral communication skills. * Experience with experimental designs and data visualization tools a plus. * Experience in developing fraud detection/prevention models in financial industry, preferred. * Experience working with credit card, debit card, payment fraud, bust-out, first party fraud or AML risk modeling, preferred. * Experience building predictive models within financial services or insurance industries, preferred. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/27/2018


Identity & Access Management Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for systems implementation and administration for key identity and access management systems for the Technology Department. Develops and maintains key interfaces and automation around business critical Identity and Access Management processes. * Implements, integrates, and supports key security, compliance, and identity and access management (IAM) systems: SailPoint Identity Now and Thycotic Secret Server. * Streamlines and automates key security, Identity and Access Management processes, as well as other key processes. * Performs integrations with multiple systems via SAML, ODBC, Flat File, and other connection. * Implements and maintains an IT compliance issue management tracking and resolution process that will address known issues, according to severity and potential impact to the organization. * Coordinates audit-related tasks such as ensuring the readiness of IT managers and their organizations for audit testing and facilitating the timely resolution of any audit findings. * Assists business and IT managers with the acquisition of tools and expertise to assist with IT compliance-related projects and initiatives. * Coordinates the development and modification of all procedures and guidelines applicable to matters of technology compliance. * Conducts necessary IT compliance control monitoring and testing activities to determine the effectiveness of the controls; remediates IT compliance control deficiencies. Minimum Education Requirements: * College (4-year) Degree in Business, Information Systems, or Related Field Minimum Experience Required: * 3 years experience in diverse technologies; experience in audit-related role will be acceptable only if work performed in the asset management industry * 2 years recent experience with standard control frameworks * 2 years project management experience; demonstrated leadership of defined projects * 2 years technology information security experience Required Skills or Training: * Strong systems implementation and integration skills * Demonstrates strong project management, analytical and organizational skills * Possesses strong interpersonal skills and ability to develop effective working relationships with a broad constituency (IT management, business partners, vendors, etc.) * Demonstrates the ability to prioritize conflicting projects and complete assignments within required time commitments. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/7/2018


Investment Portfolio Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for optimizing overall net interest income by evaluating alternative capital market strategies and managing the Bank's investment securities portfolio. Evaluates alternative debt structures offered by the Federal Home Loan Bank to optimize profitability and mitigate risk. Gathers market information, researches investment alternatives, develops and recommends balance sheet strategies. Serves as a member of the Bank's asset & liability management (ALM) team focused on measuring and analyzing interest rate risk exposure in the balance sheet. Major Job Accountabilities * Directs and manages activities related to the investment securities portfolio, which includes management of: all purchases and sales of securities permitted by the Investment Securities Policy, as directed by the Asset/Liability Management Committee, compliance with applicable rules and regulations regarding transactions and management of securities, accounting and receipt of applicable security distributions, best execution of portfolio trades, and preparation and reporting of all activities to management. * Gathers market information, analyzes security and portfolio risk/profitability, and develops the overall investment portfolio strategy with respect to the balance sheet strategy as determined by the Asset/Liability Management Committee. * Oversees the investment accounting of the investment portfolio to ensure securities purchases, sales, interest accruals, accretion and amortization, principal and interest payments are performed in accordance to GAAP and COSO 2013 accounting standards. * Collaborates with credit administration to establish underwriting guidelines for securities with credit risk. Ensures compliance with rules and regulations. * Supervises the Sr. Liquidity and Funding Officer and establishes a daily cash position target at the Federal Reserve Bank and correspondent bank accounts. Ensures the Bank is optimizing its interest earned on excess cash and meeting its reserve requirements at the Federal Reserve. Responsible for the Bank's liquidity contingency plan and reporting the liquidity position to the Asset/Liability Management Committee. Evaluates alternative debt structures to optimize financial performance and minimize interest rate risk. * Prepares and performs ad-hoc "what if" scenarios and analysis for Management to make strategic balance sheet decisions utilizing the Bank's ALM system. Performs complex financial performance ratios to support the decision process. * Evaluates alternative derivative strategies as directed by the ALM Management Committee to optimize performance and/or mitigate risk. Calculates the monthly valuation and amortization of the Bank's mortgage servicing right portfolio. Supports compliance monitoring of the Bank's Secondary Marketing activities. Minimum Education Requirements: * College (4-year) degree in Accounting, Finance, Economics, or related field Minimum Experience Required: * 7 years - Work experience in accounting, treasury or related area performing quantitative financial analysis or asset/liability simulation model. * 3 years - Capital markets experience, investment portfolio management experience desired * 2 years - supervisory experience Required Skills or Training: * Knowledge and understanding of financial statements of financial institutions, contractual characteristics of the main assets and liabilities on the bank's balance sheet * Knowledge of principles, theories, and concepts of finance in interest rate risk and asset/liability management, valuation of financial instruments, financial forecasting, and other financial analysis techniques * Experience using advanced asset/liability simulation model (i.e. Empyrean/QRM/Bancware) strongly desired * Knowledge of SEC/FDIC financial reporting requirements strongly desired * Able to apply advanced logic and reasoning to solve complex problems. * Proficient in Microsoft Word, Excel, Outlook, Access, and PowerPoint * Strong written, verbal, interpersonal, and presentation skills Professional Certifications, Licenses, and/or Registration Requirements: * Master's Degree or Professional Certification (CFA, CPA) desired To apply please email npodo@asbhawaii.co Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/14/2018


Personal Banker - Maui

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Personal Banker - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Platform Manager

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Responsible for selecting, designing, implementing, enhancing, maintaining and decommissioning systems and applications. Assist in developing and executing strategic roadmaps for systems/applications and serves as the primary liaison for the business and vendor to ensure parties are aligned and working towards the organization's goals and objectives. * Assist in developing short- and long-term strategic plans for systems/applications and create plans to execute identified initiatives. * Ensure that business stakeholders and vendors are united in prioritization of projects. * Collaborate with business stakeholders to develop Business Case and Request for Proposal (RFP) documentation, as needed to identify solution alternatives. * Analyze, review and configure programs and systems to increase operating efficiency; adapt program to new requirements either internally or through contracted vendor. * Plan and execute application and system implementations, upgrades, security, and program configuration/maintenance, development and disaster recovery exercises. * Develop, coordinate and execute test plans for system, integration, regression, validation testing. * Develop and maintain documentation of all technical development/implementations and subsequent revisions. * Manage small- to medium-size projects that could potentially impact the entire organization. Defines project scope, approach and resources requirements. * Assist in ensuring vendors deliver agreed-upon service levels and delivery commitments related to projects and system performance. * Participate in contractual reviews and recommend appropriate changes based on corporate IT standards and requirements. * Ensure system, application configuration, and program coding adheres to the Bank's standards and security/technical requirements. * Educate and train users on systems and processes. Minimum Education Requirements: * College degree in Computer Science, Engineering, Information Systems, or related field Minimum Experience Required: * 3 years performing business and systems analysis * 3 years working experience in analyzing, recommending, and implementing solutions to business workflow problems * 2 years managing and/or leading technical projects Required Skills or Training: * Demonstrates strong interpersonal and communication skills with a proven ability to grasp key concepts and communicate effectively with technical staff, business stakeholders and management. * Prior experience in leading and facilitating meetings. * Demonstrated ability to manage projects of small to medium size. * Possesses knowledge of systems development lifecycle methodologies. * Proficient at developing visual models such as workflow/network diagrams in Microsoft Visio. * Working knowledge of PC and Server Operating Systems. * Demonstrates high proficiency with Microsoft Office software applications. * Working knowledge of data and system integration methodologies. * Working knowledge of relational databases and Structured Query Language (SQL). * Possesses basic understanding of networking and telecommunications devices / protocols (DHCP, DNS, TCP/IP, FTP, SFTP, SSH, TLS / SSL). * Basic understanding of web-based technologies. * Demonstrates desire to remain current on changes in technology solutions. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


Product Manager, Credit Card & Rewards

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's credit card strategy, products and related programs and services in support of corporate strategic objectives across consumer and business credit card segments. Responsible for the development, design, enhancement and implementation of existing and new credit card products and programs, including features, integration with other products, benefits and pricing, and value proposition in order to spur and enhance revenue growth for the Bank. * Develops and recommends competitive product strategies using fact-based insights of the marketplace, competition, and segment needs as well as the regulatory environment. * Uses research and understanding of marketplace and consumer trends, and ASB's positioning to determine target markets. * Leads the design of credit card products and rewards programs, including features, benefits and pricing, along with focus on marketability, competitiveness and profitability revenue growth for the Bank. * Works with ASB's partners and other departments on product integration as appropriate. Continuously identifies opportunities and evaluates the cost/benefit of new consumer credit products, features and benefits. * Recommends pricing and fees to optimize revenue growth. * Recommends strategies and goals for marketing, promotion and other communication of credit card products and related programs and is accountable for results. * Leads the execution of new products and enhancements, including coordinating the activity of marketing, operations, production and other staff to ensure timely and efficient creation and delivery of consumer credit product and program initiatives as well as vendor relationships. * Tracks and provides reports on the achievement of results to marketing goals, including usage, growth, cost and profitability. * Responsible for monitoring the competition and driving innovation in the card product and rewards space. Minimum Education Requirements: * College (4-year) Degree in Business or related field * Master's Degree Preferred Minimum Experience Required: * 5 years with credit card and reward programs required * 10 years of working experience Required Skills or Training : * Knowledge of general banking principles, along with federal and state compliance regulations as they pertain to consumer credit products, specifically credit card products * Must have rewards and loyalty experience * Excellent analytical and problem-solving skills, including cost/profit management expertise * Strong leadership, organizational and decision-making skills * Project management skills to lead teams from multiple functional disciplines * Strong communications, negotiation and vendor management skills To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/23/2018


Product Manager, Residential Loans

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's residential loan products strategy, product design and tactical execution in support of corporate strategic objectives. Responsible for the development, implementation and management of a large portfolio of residential loan products. Identifies opportunities for new residential loan products, and develops new products or major improvements to existing products. * Manages a competitive portfolio of residential loan products (including home loans, HELOC, etc.) to achieve volume, revenue and profit targets. Develops and oversees the execution of all related financial/profit analysis, operational and marketing activities. * Identifies growth opportunities, recommends, designs, develops and implements new products to drive growth. Revises and adapts product portfolio and product packages, including features and pricing to strengthen the Banks competitive position and achieve its business targets. Responsible for monitoring the competition and environmental trends for opportunities, risks, etc. * Designs, leads and overseas execution of marketing campaigns, promotions, tools and events to support sales team efforts. Collaborates with sales team to co-lead marketing partnership and developer projects. * Monitors and reports business results, with support of marketing data analytics team. * Provides product and marketing support to Residential Loan Officers and external partners to ensure attainment of American Home Loans (AHL) production and profitability goals while ensuring high quality customer service. Minimum Education Requirements: * College (4-year) Degree in business or related field * Masters' Degree Preferred Minimum Experience Required: * 7 years banking or experience in a financial institution * 5 years management experience in related areas of responsibility Required Skills or Training: * Strong knowledge of and professional experience with relevant residential financial products * Knowledge of general banking principles and federal and state compliance regulations as they pertain to consumer and small business products. * Quantitative skills and experience with online loan platforms preferred. * Effective communication, critical thinking and problem-solving skills. * Extremely organized, detail-oriented, with a high degree of project management skills. * Proficient in use of Microsoft applications required. * Able to remain flexible in a demanding work environment and adapt to rapidly changing priorities. * Able to travel to various locations on Oahu, neighbor islands and mainland, as necessary. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/23/2018


Residential Loan Officer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Serves as a Residential Loan Officer for the purpose of generating Residential Loan volume. Works with the Residential Loan customer from origination through loan closing. Identifies cross-sell opportunities and refers to the appropriate sales representative. To apply please email recruitment@asbhawaii.com * Two (2) years direct sales experience in residential lending. * Analyze and understand financial statements, tax returns, and income and expense statements. * Working experience, which demonstrates sales ability and customer service orientation to servicing existing and new accounts, colleagues, clients, and other related professionals. * Direct sales experience on a commission basis preferred. * Previous experience as a mortgage solicitor preferred. * Knowledge of fundamental principles and skills in the evaluating and analyzing of financial statements and tax returns as they relate to residential lending. * Knowledge of accounting principles and practices to adequately evaluate and analyze the financial condition of individuals and business entities. * Proficient knowledge of and compliance to banking policies, regulations, and procedures pertaining to residential mortgage lending. * Ability to organize work and keep accurate records/files. * Ability to read, interpret, and apply policies and procedures. * Ability to interpret and apply state and federal regulations as they relate to residential lending. * Ability to use a financial calculator required. * Ability to use personal computer required. * A car and valid driver's license required. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 2/22/2017


Retail Credit Policy Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Identifies and evaluates credit risks associated with the Bank's consumer and residential loan portfolios. Provides analytical support and recommendations to implement sound credit risk management practices, assists in writing policies and procedures, and evaluates/updates underwriting standards of the Consumer Credit Policy dept. Works closely with the Director of Consumer Credit Policy. * Develop, update and maintain retail credit policies and procedures. * Identify, evaluate and manage risks for the retail loan portfolios, including regular portfolio reviews and account monitoring program to identify emerging credit trends and adverse changes in account risk profiles in a timely manner. Risk management practices include: Account Monitoring * Evaluate refreshed credit scores and collateral values (if applicable) * Use behavioral scoring and analysis of individual borrower characteristics to identify high risk accounts and potential problem accounts * Recommend preventive action as appropriate (such as freezing or reducing HELOC lines) for identified high risk accounts Portfolio Management * Analyze portfolio segmentation based on criteria such as product type, credit score, DTI, LTV, vintage, and lien position. * Obtain updated information on collateral value when significant market factors indicate a potential decline in home values, or when the borrower's payment performance deteriorates and greater reliance is placed on the collateral. * Validate collateral valuation models on a periodic basis and document the validation's analysis, assumptions and conclusions, including back testing of sample valuations against market data on actual sales (when AVM's are used to support collateral valuations). * Evaluate and update underwriting guidelines as appropriate. * Review and track all retail credit policy exceptions to ensure adequate compensating factors. * Develop stress testing assumptions and inputs for the retail loan portfolios. * Analyze and support qualitative factors for the retail ALLL. * Understand and stay on top of consumer regulations and regulatory guidance (including BASEL and all OCC publications, bulletins, or issuance relating to retail credit risk); align ASB policies, procedures and practices to be in compliance * Assist with review of Residential Credit Review findings and responses, including potential resolution/remediation of defects Minimum Education Requirements: * Minimum 4-year college degree majoring in Accounting, Finance or other related fields. Minimum Experience Required: * Minimum 4 years of work experience in a financial institution with residential or consumer loan underwriting experience. * Proficient knowledge of consumer loan products. * Knowledge of federal and state regulations as they relate to consumer lending. * Knowledge of Microsoft Office software. * Ability to work independently, effectively, and efficiently under time constraints. * Ability to prioritize and manage multiple assignments with good organizational skills. * Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities. To apply, email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/10/2018


Senior Deposit Operations Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Maintains data integrity on assigned system applications/modules in compliance with applicable regulations and internal controls. Analyzes current or new processes affecting deposit accounts and assists with the testing, validation and implementation of deposit products, promotions and services. Assists branches and departments with questions and inquiries relative to system applications managed by the department. * Promotes data integrity on system applications/modules supported by the Department through reporting, conducting transactions, performing account amintenance, and preparing general ledger entries * Creates and/or requests reports to analyze system data. Develops and provides reports, graphs, and data to department management * Reviews and analyzes reports to identify data discrepancies and correct where possible and/or escalate to department management for action * Coordinates resources and develops action plans to drive and implement department initiatives * Performs and maintains compliance processes for government reporting, applicable regulatory requirements, and internal controls * Reviews upgrades to branch/deparment systems and evaluates potential impact to current processes. Provide department or end-user support of new or revised deposit related products and services, to include developing test scripts, coordinating and performing user, unit and end-to-end testing validation of test results. Where necessary, further incorporates upgrades to department functions * Assists branches, departments, and customers with inquiries related to subsystem/applications, and services provided by the Deposit Operations Department * Reviews, evaluates and recommends changes to operational policies, processes, and procedures to increase operational efficiency, ensure adequate controls are established and compliant with federal and state regulations. Prepares justifications and/or recommends updates as required * Assists with staff development including training and motivating department personnel Minimum Education Requirements: * College degree or minimum of three to five years banking/customer service experience, including but not limited to analysis of data, is preferred Minimum Experience Required: * Demonstrated work experience providing technical assistance to employees related to bank operating policies and procedures, and legal and regulatory compliance and processes * Technical and business knowledge of banking systems/applications is preferred * Proficient in use of personal computer, Microsoft Office applications, and related equipment * Excellent written and verbal communication skills * Superior customer service skills * Excellent interpersonal and human relations skills * Ability to conduct presentations and train audiences at various levels To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 11/8/2017


Servicing Specialist

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Book and maintain consumer, home equity loans, small business, commercial and residential mortgage loans. Reprocess payment rejects, reconciling the G/L, status accounts for other areas of the bank. Complexity of booking and maintenance duties increases by Specialist level. Performs all duties and interacts with internal and external customers in a manner aligned with ASB's Core Expectations. Minimum Education Requirements: * High School Diploma or GED Minimum Experience Required: * 1+ years banking loan booking/processing experience * Excellent verbal and listening communication skills * Effectively plan and organize work * Proficient in the use of the PC and MS Office Applications. * Working knowledge of FISERV CBS system * Knowledge of loan product types and loan booking/servicing issues including CRA, Reg O,HMDA, FDIC Codes * Knowledge of G/L system and accounting entries To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 11/17/2017


Teller I/II - Kauai

Job Location: Hokulei Village Branch-7089
Location City: Lihue
Location State: HI
Location Zip: 96766

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright To apply please email recruitment@asbhawaii.co Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Teller I/II - Kona

Job Location: Kailua-Kona Branch-1008
Location City: Kailua-Kona
Location State: HI
Location Zip: 96740

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright To apply please email recruitment@asbhawaii.co Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Teller I/II - Laie Branch

Job Location: Laie Foodland In-Store-3056
Location City: Laie
Location State: HI
Location Zip: 96762

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/20/2018


Teller I/II - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Teller I/II - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright To apply please email recruitment@asbhawaii.co Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Teller I/II - Waimea

Job Location: Waimea Branch-1010
Location City: Kamuela
Location State: HI
Location Zip: 96743

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/19/2018


Treasurer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's liquidity portfolio, borrowings, investment analyses and other financial affairs. The position has direct responsibility for the activities and functions of the treasury, investments, funding and asset-liability departments. Effectively maximize returns from investments while controlling the basic element of risk. Responsible for providing adequate backup liquidity and to ensure that the need of the community that is served by the financial institution is met. This position serves as a member of the Senior Management team with direct responsibilities for comprehensive strategic planning in the growth, effectiveness and profitability of the Bank. The position develops strategic direction and tactical plans for all treasury functions of the bank. * Develops and oversees the implementation of policies and programs of the investments, funding and asset-liability areas. Develops and maintains the Bank's and investment-broker relationships. * Analyzes and submits to Executive Management various asset and liability strategies as potential new areas of capital growth and development. Ensures that the Bank's reserves meet legal requirements. * Oversees the setting of prices for the Bank's wholesale liability products. Assists in the execution of all purchases and sales of all primary and secondary liquidity securities. Monitors overall performance of the service-for-others activities for loans sold by the Bank. * Responsible for the maintenance of relationships with Private investors, Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, Hawaii Finance and Development Corporation, State Employees Retirement System, and other investors. * Responsible for management and review of the a portfolio of tax credit equity investments including new market tax credits, historic tax credits, renewable energy tax credits, and rehabilitation tax credit programs, which provide tax and CRA benefits to the organization. * Monitors and maintains market awareness relative to the interest rates, monetary trends, and the general economy. Minimum Education Requirements: * Master's Degree in Business Administration, Finance or related field Experience Required: * Five to 10 years of accounting and financial experience Experience Required: * Thorough knowledge of all accounting and tax related legislation, regulations, and reporting procedures as well as Federal and State laws relating to the banking industry * Experience must exemplify a broad knowledge of market conditions and a wide range of external contracts to achieve a Bank's objectives * Able to analyze and comprehend financial statements, as well as the impact of financial information * Strong written, verbal, organizational, and interpersonal skills * Proficiency in spreadsheet, data-base, word processing programs and other electronic business application software To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/26/2018


Vault Services Specialist I

Job Location: Gold Bond - 01-3103
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Performs various central cash vault high dollar and high transaction operations functions, provides efficient and accurate transaction processing, meeting or exceeding transaction goals set by CCV management. Perform various duties for all cash processing sections. This could include answering phone calls, receiving armored car deliveries, returning of customer receipts and other duties as assigned. Provide internal and external customers with courteous service in accordance with company policies, procedures, and requirements. Function under the supervision and direction of the Vault Operations Manager. Minimum Education Requirements: * High school diploma required Minimum Experience Required: * Six (6) months previous satisfactory cash handling experience in a retail environment or equivalent work experience. Satisfactory teller or vault experience in a financial institution preferred. * Minimum 1 year of clerical work experience preferred. * Demonstrated experience with Microsoft applications (i.e. windows) preferred. * Ability to work accurately under pressure with multiple deadlines. * Ability to handle large volumes of cash. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/16/2018


Workflow Developer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The Workflow Designer provides business and technical support to the Bank operations. This position will translate business requirements into actionable technical requirements that result in operational processes/solutions that create significant value to the business. The incumbent will be responsible for collaborating with key business and IT resources on a variety of complex business projects and designing sustainable, efficient processes to be automated using electronic workflow or other automation tools. * Provides subject matter expertise and hands-on experience with workflow and Enterprise Content Management solutions. Utilizes knowledge of workflows, integration tools and platforms to develop new workflow solutions with IT to meet business requirements * Collaborates with key business partners and IT colleagues to clearly identify business needs in order to develop effective solutions for fulfilling complex business requirements. Translates business requirements into actionable technical requirements that IT resources can immediately understand and implement within a tight timeline * Assesses the performance efficiency of existing processes; identify, recommend, and develop process improvements, as appropriate, to ensure optimal workflow performance and efficiency * Supports the testing of complex workflow components to ensure functionality and process optimization meets intended specifications * Collaborates with IT in the use of tools and best practices for solving business problems. Provides input on protocol and standards for the development team to ensure successful project deliverables to apply please email npodo@asbhawaii.com Minimum Education Requirements: * 4 year college degree in Computer Science, Information Technology, or related field Minimum Experience Required: * 10 years technical experience with application development and infrastructure projects including Enterprise Content Management (ECM), data center projects, hardware/software upgrades, imaging and workflow business process software * Minimum 10 years project management experience or experience working on technical projects developing software or implementing digital solutions * Minimum 5 years' experience with Holland Software/OnBase solutions including some Hyland Certifications (Installer, Workview, Workflow and OnBase APIs) or equivalent * Demonstrates experience in performing business process analysis and a high level of skill developing business and technical requirements. Able to document and map business processes * Possesses strong project management skills, including the ability to develop project timeliness, deliverables, resource requirements and budgets for larger scale initiatives. Can manage multiple priorities and time and successfully prioritize activities * Demonstrates excellent communication skills, both verbal and written. Must demonstrate ability to communicate technical concepts to both technical and non-technical colleagues and provide consultation to a broad group of diverse people and experience * Working knowledge of process improvement tools and techniques like Lean Six Sigma * Systems administration experience using Windows server and workstation-based products; experience in installing and configuring Windows applications and operating systems * Demonstrates proficiency in writing batch files, SQL queries, and dynamic scripting languages that include variables, basic program flow and logical expressions * Knowledge of Fiserv products and experience in a financial services organization not required, but a plus * Experience designing and developing reports and database queries. Working knowledge of Cognos preferred but not required * Within six (6) months of hire, job incumbents will be required to take & pass Hyland Certifications: Installer, Workview and Workflow * PMP certification preferred * Lean Six Sigma certification or experience preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 1/4/2018