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Assistant Branch Manager - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Primary Purpose of Job: * The Assistant Branch Manager (ABM) oversees a Branch location that is generally less complex in terms of number of transaction, customer visits, client asset values, increased variability of client products/services, etc. * Manages the Branch Teller roles and/or Personal Bankers within the respective branch assignment. This includes performance of all duties associated with leading personnel including hiring, developing, coaching, managing performance and making pay recommendations. Accountable for creating a work environment that instills the importance of the client experience across all team members. Partners with the Branch Manager to achieve Branch goals. Essential Functions of the Job: * Supervises Branch Tellers and/or Personal Bankers in a manner that instills teamwork, consistency of service, and a collaborative atmosphere resulting in an outstanding client experience. * Accountable for performance management and ensures that all direct reports are adhering to ASB operational policies and procedures. Partners with the Teller-Lead to train and develop new Tellers. Provides similar training directly to Personal Bankers, providing coaching and guidance in order to develop staff to their greatest potential. * Partners with the Branch Manager to achieve Branch performance goals associated with but not limited to: Customer Service, Sales, Expense & Loss, etc. In absence of the Branch manager, assumes responsibility for the Branch operations. * Works with clients to identify product needs and offers the Bank's consumer and small business products, as appropriate; refers clients to other business partners as appropriate to client situation. Builds and deepens the customer relationship in a manner that ensures client retention. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Minimum Education Requirements: * High School diploma or Equivalent Experience Required: * Two (2) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience in direct leadership of others, including hiring, coaching, developing, etc. * One (1) year minimum experience in branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Assistant Branch Manager - Oahu

Job Location: Main Branch-3109
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * The Assistant Branch Manager (ABM) oversees a Branch location that is generally less complex in terms of number of transaction, customer visits, client asset values, increased variability of client products/services, etc. * Manages the Branch Teller roles and/or Personal Bankers within the respective branch assignment. This includes performance of all duties associated with leading personnel including hiring, developing, coaching, managing performance and making pay recommendations. Accountable for creating a work environment that instills the importance of the client experience across all team members. Partners with the Branch Manager to achieve Branch goals. Essential Functions of the Job: * Supervises Branch Tellers and/or Personal Bankers in a manner that instills teamwork, consistency of service, and a collaborative atmosphere resulting in an outstanding client experience. * Accountable for performance management and ensures that all direct reports are adhering to ASB operational policies and procedures. Partners with the Teller-Lead to train and develop new Tellers. Provides similar training directly to Personal Bankers, providing coaching and guidance in order to develop staff to their greatest potential. * Partners with the Branch Manager to achieve Branch performance goals associated with but not limited to: Customer Service, Sales, Expense & Loss, etc. In absence of the Branch manager, assumes responsibility for the Branch operations. * Works with clients to identify product needs and offers the Bank's consumer and small business products, as appropriate; refers clients to other business partners as appropriate to client situation. Builds and deepens the customer relationship in a manner that ensures client retention. * Evaluates the Branch's internal controls; reviews and updates policies, procedures and processes to ensure compliance with laws & regulations as well as internal control procedures. Minimum Education Requirements: * High School diploma or Equivalent Experience Required: * Two (2) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience in direct leadership of others, including hiring, coaching, developing, etc. * One (1) year minimum experience in branch/banking experience where adherence to bank operating policies and regulatory compliance was a requirement of the job * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com opens an email client application Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/13/2018


Auditor

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Responsible for the planning and execution of financial, compliance, and operational audits of Bank activities. Evaluate internal controls and ensure compliance with corporate policies and procedures and identify and mitigate risks. Document and communicate audit findings and recommendations to Management and the Audit Committee. Strengthen Internal Audit's relationship with the Bank and provide process improvement recommendations that promote the Bank's strategic objectives. * Plans, develops, and executes specific audit procedures to meet planned objectives on audits of complex Bank activities including: *  Evaluates the design and test the effectiveness of internal controls to mitigate risks and whether existing policies, procedures, and standards are effective and operating as intended * Gathers supporting information through interviews, research, and observation, in order to document an objective assessment of an activity's risks and controls * Assesses the impact of audit issues and alternative approaches to resolving issues * Formulates recommendations regarding control deficiencies and system ineffectiveness; identifying new areas for improved control, cost savings, and operational efficiency * Prepares or reviews audit documents, work papers, audit reports, memoranda, and presentations, presenting information in a clear, concise and persuasive manner to the Audit Committee and management, as deemed applicable * Completes work timely and accurately to ensure project milestones and risk objectives are achieved Manages the engagement of the team on audits of complex Bank activities, including: * Conducts the planning, budgeting, and reporting * Provides guidance and supervision to other auditors as assigned * Evaluates the performance of other auditors when applicable Minimum Education Requirements: * College (4-year) Degree in Accounting or Related field Minimum Experience Required: * 3 years experience experience performing audit procedures or internal control assessments, including formulation and presentation of audit findings * 3 years experience in Public Accounting and/or in process design, evaluation, and improvement preferred * 3 years experience in financial services industry and/or a regulated industry preferred Required Skills or Training: * Uses independent judgment and strong analytic skills to make recommendations to solving complex project and business problems * Able to monitor and interpret information for decision-making and presentations by leveraging authoritative resources such as bank regulatory guidance, professional audit organizations, and leading practices from other financial institutions * Able to work independently and on a team while remaining flexible in a demanding work environment in order to meet schedules and deadlines * Proficient in Microsoft Word, Excel, Visio, PowerPoint, and Outlook * Excellent written, verbal, listening, and interpersonal skills * Proficient in data interrogation and analytics using tools such as ACL preferred Professional Certifications, Licenses, and/or Registration Requirements * Certified Public Accountant or Certified Internal Auditor designation or advanced degree preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 10/23/2017


Bilingual (Japanese or Chinese) Teller I/II - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs * Bilingual in Japanese or Chinese and English Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. * Bilingual in Japanese or Chinese and English To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Business Banking Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Works with the Director, Consumer & Business Financial Services in the development and implementation of the Business Banking strategy. Oversees all Business Banking Officers (BBOs) and Business Relationship Managers (BRMs). Responsible for the planning, development, and implementation of business relationship sales and sales management activities for Business Banking. Essential Functions of the Job: * Oversees the daily activities and functions of the Business Banking team to ensure compliance with all applicable banking laws and regulations. * Prioritizes and supports the development of the strategies objectives and financial goals of the Business Banking team. * Responsible for establishing, meeting and supporting the financial goals assigned to Business Banking. * Provides leadership and coaching to BBOs and BRM Team Leaders to effectively achieve relationship sales and service objectives and productivity excellence while promoting American Savings Bank in the community. Minimum Education Requirements: * College 4-year degree in Business or related field Minimum Experience Required: * Seven (7) years of management and retail banking experience Required Skills or Training: * Knowledge of general banking principles and federal and state compliance regulations as they pertain to consumer and small business products. * Strong analytical and problem solving skills. * Strong verbal, written, and presentation skills to interact and engage with a wide-ranging audience. * Proven project management skills to lead teams from multiple functional disciplines to accomplish tasks. * Proven leadership skills that require interaction and development of relationships across the organization and with customers. * Proficient use of personal computer and MS Office applications. * Self-motivated with excellent oganizational skills and ability to make independent and sound decisions. Professional Certifications, Licenses, and/or Registration Requirements: * Valid Driver's License and access to reliable transportation Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/13/2018


Business Credit Analyst

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Under the guidance and supervision of the Business Credit Manager, underwrites and evaluates the credit risk associated with small business loan requests through the credit-scored process or through other underwriting processes designed for small business loans. May collaborate with relationship officers to develop and obtain information required to complete a thorough analysis of the request and complete the credit process. * Identify and evaluate credit risks associated with new and existing small business clients in accordance with ASB credit policy & guidelines. * Enters and evaluates pertinent data into the loan origination system in order to render a credit decision. * Collaborates with Business Relationship Managers and other relationship officers to obtain and discuss pertinent borrower and financial information to adequately mitigate identified risks. * Maintains knowledge of and serves as the Bank resource to underwrite for specialized lending program processed in Business Banking including but not limited to SBA and lending to non-profits. Coordinates, packages and reviews all approvals of one or more specialized loans and the documentation to ensure compliance. * Process and evaluate the monthly renewals of credit-scored lines of credit. * As directed by Business Credit Manager, complete non-credit-scored requests by completing the analysis and credit approval memorandum in Credit Quest. Minimum Education Requirements: * College (4-year) degree in Accounting, Finance, Economics Minimum Experience Required: * 1 year banking or related field preferred Required Skills or Training: * Basic understanding of tax returns, financial statements, accounting, and financial analysis * Effective written and verbal communication skills to logically present credit risks and conclusions in verbal and written form * Strong computer skills using Microsoft Office software products * Familiarity with financial statement spreading software and automated loan origination systems is a plus * Works under review of a supervisor or manager Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/6/2018


Business Relationship Manager - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Acquires, builds, and manages a portfolio of up to 200 "profitable" small business relationships consisting of "high value/high potential" small business and directly related consumer customers. Maximizes share of wallet of deposits and other bank services. Uses existing customers and internal/external network as referral sources to gain new business. Increases overall portfolio value, and contribution to branch performance and company profitability. Works independently but will occasionally receive guidance/direction from manager and/or other BRMs * Bachelor's degree in business/finance preferred. * 3+ years business or commercial banking experience (i.e. business development calls, sales, portfolio relationship management) or 5+ years sales experience. * 3+ years work experience interviewing credit applicants, determining credit worthiness, negotiating loan programs, terms for extending credit and analyzing fiscal and business financial conditions of corporate enterprises; or related experience. * Work experience in retail banking or investments environment preferred. * Work experience that demonstrates the possession of interpersonal and human relations skills to interact, understand and communicate effectively with business customers, professionals and other bank representatives. * Proficient in the use of the PC, MS Office applications, and the internet for research purposes. * State of Hawaii Life and Health Insurance and Securities Series 6 and 63 licenses preferred. Current State of Hawaii Driver's License and transportation. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 9/5/2018


Business Relationship Manager - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Acquires, builds, and manages a portfolio of up to 200 "profitable" small business relationships consisting of "high value/high potential" small business and directly related consumer customers. Maximizes share of wallet of deposits and other bank services. Uses existing customers and internal/external network as referral sources to gain new business. Increases overall portfolio value, and contribution to branch performance and company profitability. Works independently but will occasionally receive guidance/direction from manager and/or other BRMs To apply please email recruitment@asbhawaii.com to apply please email recruitment@asbhawaii.com * Bachelor's degree in business/finance preferred. * 3+ years business or commercial banking experience (i.e. business development calls, sales, portfolio relationship management) or 5+ years sales experience. * 3+ years work experience interviewing credit applicants, determining credit worthiness, negotiating loan programs, terms for extending credit and analyzing fiscal and business financial conditions of corporate enterprises; or related experience. * Work experience in retail banking or investments environment preferred. * Work experience that demonstrates the possession of interpersonal and human relations skills to interact, understand and communicate effectively with business customers, professionals and other bank representatives. * Proficient in the use of the PC, MS Office applications, and the internet for research purposes. State of Hawaii Life and Health Insurance and Securities Series 6 and 63 licenses preferred. Current State of Hawaii Driver's License and transportation Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/19/2017


Collection Representative

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Collect on past due consumer and business banking accounts in a timely, orderly and professional manner while following standardized collections procedures that comply with Federal and State collection and bankruptcy laws. * Responsible for minimalizing losses related to past due retail consumer accounts such as mortgage loans, consumer loans, lines of credit, credit cards, overdrawn accounts via collections calls and/or correspondence in a goal oriented environment using defined procedures * Provide superior customer service in a professional and fair manner while assisting the borrower with financial hardship * Assist borrowers with collection related issues to include but not limited to; account adjustments, client discrepancies, customer reconciliations, and account settlement * Be able to completely, accurately and succinctly document communications and collection efforts * Perform skill tracing activities as needed or assigned to aid in locating a debater * Identify issues attributing to account delinquency and be able to escalate matters when necessary * Complies with all applicable banking laws and regulations relevant to the job's activities, including BSA/AML and suspicious activity monitoring and reporting * Apply knowledge of company products and services, policies, procedures, collections system when communicating with delinquent customers to properly evaluate and analyze account information to indentify trends for possible risk and negotiate repayment terms to apply please email npodo@asbhawaii.com Minimum Education Requirements: * High School or Equivalent * 2 years - Customer Service Experience or 1 years - Collection Experience or 1 year - Mortgage/Loan Experience * Strong attention to detail, goal oriented; Strong communication and negotiation skills. * Commitment to excellent customer service. * Ability to prioritize and manage multiple responsibilities. * Ability to deal with difficult customers in adversarial situations and to resolve problems using sound judgment. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/19/2017


Commercial Banking Officer I

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Provides support for the sale and processing of a total banking relationship to include all business products offered at American Savings Bank, with an emphasis on business credit products. Review credit analysis or analyzes financial statements of the Bank's commercial borrowers with basic to difficult complexity and reviews bank files to determine the nature and extent of all accounts and relationships. Minimum Education Requirements: * Bachelor's degree required with a preference in Accounting and/or Finance. Minimum Requirements: * Two to three years' experience providing general knowledge of administrative, technical, or other responsible work which demonstrated abilities to perform work sufficient to analyze and evaluate the financial condition of various types of business enterprises. * Two to three years specialized experience which provided extensive body of procedures, theories, principles, processes, and functions directly related to bank credit analysis and lending functions. * One to two years' experience which demonstrates ability to recognize client needs and solicit assistance from other business partners. * Working knowledge of various legal documents such as, but not limited to, promissory notes, mortgages, financing statements, security agreements, personal guarantees, subordination agreements, and workout agreements. * Knowledge of modern business practices and the legal structures of corporations, partnerships, and sole proprietorships. * Knowledge of accounting principles and practices sufficient to analyze and evaluate financial conditions of corporate enterprises. * Knowledge of business products offered by the bank to cross selling cash management services and products. * Ability to analyze and evaluate financial/credit data. * Ability to apply financial regulations, policies, and procedures to analytical work. * Skill in communicating effectively and preparation of reports. * Effectiveness in personal relationships with all levels of responsibility. To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 3/9/2018


Consumer Loan Processor

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Processes applicable documentation necessary to complete consumer loan transactions in accordance with standards, guidelines and procedures of the department and American Savings Bank. Interacts with internal and external parties to obtain all required documentation necessary for ensuring timely closure of loans. * Manages a pipeline of consumer loan applications with both speed and accuracy to meet turn time targets. * Orders and/or proactively follows up on documentation requirements necessary to complete the loan file including but not limited to: Automated Valuation Model (AVM)/appraisals, escrow and title orders, flood certification, insurance, trust reviews, condo reviews, etc. * Communicates with customers, Consumer Credit Management (CCM) teammates, branch personnel, and outside vendors regarding loans in process. * Prepares closing documentation and reviews signed documents prior to booking to ensure quality control standards are met. * Achieves productivity standards and service level agreements, as established by management. * Follows all applicable policies and procedures to ensure compliance with banking laws and regulations relevant to the job's activities. * Performs other job related duties, as requested by Supervisor or Manager. Minimum Education Requirements: * College Degree in Business Management, Accounting, Finance, or other related degree Minimum Experience Required: * 1 year direct experience working with consumer or motgage loan originization systems and processes and/or closing document preparation systems and processes Note: If candidate does not possess a college degree, s/he will be considered for the position only if has a minimum of 2 years banking experience that included 1 year direct experience with consumer loan processes and systems Required Skills or Training: * Demonstrates sound knowledge of all facets of consumer loan documentation and processing. * Possesses solid experience using personal computers, including demonstrated capabilities using MS Office applications * Demonstrates a strong detail orientation, with specific emphasis on accuracy and production of thorough documentation. * Demonstrated ability to work in a fast-paced environment, including the ability shift priorities in response to immediate and/or changing needs. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/15/2018


Consumer Loan Underwriter I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Under supervision of seniors and supervisor, underwrites all consumer loan applications applying regulatory and state regulations, American Savings Bank policies and procedures, Consumer Loan matrices, and the like to all applications in order to make a sound and prudent lending decision. Assist and communicate with branch personnel and/or customers on loan applications to address and resolve any underwriting issue. * Answers, interprets, and explains American Savings Bank lending policies and procedures to branch personnel, the general public, and others. * Makes appropriate recommendations and presents alternatives to branch personnel and/or customers based on customers' needs relative to consumer lending. * Maintains control of the loan file with the assistance of the Loan Processor and is responsible for the efficient processing of the application up to and including the loan closing and funding. * Analyzes tax returns and financial statements and performs an evaluation in order to make a sound and prudent loan decision. For loans above lending authority, makes recommendation to the appropriate individual and/or committee as determined by loan amount and aggregate borrowings. * Participates in functions and courses sponsored by lending-related organizations to further his/her knowledge of the consumer loan industry. * Accountable for clarification of policies, procedures, and requirements to the Loan Processor involving the loan request. * Assists Collection and Recovery with collection accounts. * Performs additional duties as assigned. * Complies with all applicable banking laws and regulations relevant to the job's activities, including BSA/AML and suspicious activity monitoring and reporting. * Completes and successfully passes all job specific compliance training curricula within the required timeframes and applies the acquired knowledge in performing the activities of the job function. * Reports improper and suspicious activities to any member of management. Minimum Experience Required: * Two (2) years previous experience in consumer lending which must be directly related to underwriting and origination or comparable experience. * Proficient knowledge of consumer loan products. * Knowledge of federal and state regulations as they relate to consumer lending. * Basic knowledge of banking industry. * Knowledge of fundamental principles and skills in evaluating and analyzing tax returns and financial statements as they relate to consumer lending. * Knowledge of accounting principles and practices to adequately evaluate and analyze the financial condition of individuals and business entities. * Skill in use of adding machine/calculator required. * Skill in use of personal computer and word processing required. * Ability to work effectively with others. * Ability to interpret and apply policies and procedures. * Ability to maintain a high degree of confidentiality of all information contained in the loan file. * Ability to organize priorities and work schedule. * Ability to maintain and manage assigned loan applications and meet established service level agreements regarding the timely underwriting of loan applications. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


Credit Model Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for the development and maintenance of new and existing business analyses that support the needs of Retail Credit Policy and the business units it supports. Identifies, constructs and evaluates methods and models to measure the performance, risks, and trends associated with the Bank's retail loan portfolios. Provides data, analytical, and automation support to implement sound credit management practices including updates to retail loan underwriting standards and ongoing management of both portfolio and individual credit risks. * Designs, produces and automates standard and ad hoc models, reports and presentations for Retail Credit Policy. * Interprets information from various sources into meaningful, summarized results on a daily, weekly, quarterly and annual basis, and makes recommendations and informed decisions to management. * Develops and maintains Retail Credit Policy tools including, but not limited to departmental portals, databases, automation scripts, and credit behavior models * Supports the implementation and improvement of risk adjusted return on capital (RAROC) and Basel standards within Retail Credit Policy. Minimum Education Requirements: * Bachelor's degree in quantitative field (Math, Statistics, Physics / Engineering, Quantitative Finance, or similar) or equivalent combination of academic and business experience. Minimum Experience Required: * Five (5) years in the development and automation of quantitative models, reports, and predictive analysis. * Minimum two (2) years of experience with SQL queries and database management. Required Skills or Training: * Knowledge of statistical packages (SAS, SPSS, STATA, R) is a plus * Experience in banking industry or credit modeling is a plus * Effective analytical, critical thinking and problem-solving skills * Must be organized, detail-oriented, with experience in project management * Strong interpersonal, written, and verbal communication skills * Proficiency in use of Microsoft Office applications required * Able to compose narrative and written reports using clear and concise language to support professional opinions and recommendations To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


CREL Deal Analyst

Job Location: ASB Tower - 25-3087
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Under the guidance of the Relationship Manager, responsible for critical actions throughout the loan origination process (through loan closing) for new loans, loan modifications, and amendments. * Leads the financial analysis, due diligence, market analysis, loan approval package preparation, other analytical work or research, loan documentation, closing, and interfacing with Loan Operations for new loan originations, loan modifications, and loan amendments, in support to the Relationship Manager. * For career development purposes, this position may assume client facing duties similar to the Relationship Manager, at an introductory level. * Constantly delivers accurate monitoring information to various internal stakeholders to assure the risk rating and regulatory asset quality rating for each loan reflects current conditions. * Keeps a clear line of communication open with the Relationship Manager, Department Manager, Credit Administration, and other internal stakeholders to promote transparency and a productive end-to-end loan process. Minimum Education Requirements: * 4-year college degree in finance, accounting, law, architecture, engineering, real estate development, urban planning Experience Required: * Minimum 2 years experience-Commercial real estate finance experience or equivalent experience in the commerical real estate industry Required Skills or Training: * Proficiency with Microsoft Excel, Word, Powerpoint, and a proven ability to learn new applications. * Demonstrated knowledge, relative to peers in the industry, in commercial real estate investment and development principles, concepts, market conditions, and trends. * Proven ability to clearly communicate with highly skilled borrowers and their associates, which include lawyers, CPAs, and successful professionals with advanced college degrees. * Proficiency with cash flow modeling, risk & return measurements. * Proficiency with external personal devices (laptop, tablet, smartphone). To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/18/2018


Customer Call Center Representative I

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who are we looking for: American Savings Bank is committed to making banking easy for customers. As the Customer Service Representative, your primary focus is to deliver an excellent customer experience by making banking easy. The Customer Service Representative is the first point of contact for all in-bound customer calls state-wide and is responsible for providing outstanding customer service. You are responsible for helping customers with inquiries, ranging from account balance to fraud and loan questions. You work with customers to make their dreams possible through friendly conversation and helping them resolve any issues. This role also requires the ability to deal with complex issues and empathize with customers in challenging situations, which means we need someone to be skilled at conflict resolution and think on their feet. Did we mention that we are also looking for individuals who are self-motivated, innovative, and thrive in a fast-paced environment? Who wouldn't want to be a part of a team where fun is part of everyday culture? Learn a little bit more about the role: "Working at CBC has been the best experience I've had working for a company! From day one, everything went smooth and everyone made me feel like I been a part of the family for years. The managers are really encouraging and never hesitate to help with anything you need. Coworkers are always so encouraging and we really have the sense of family in our department. We have such good collaboration and we always pull together to help make banking easier for customers. Every day is an awesome day when you work with all of these wonderful people! They really show you what ohana is all about. Great laughs and great people...that's what sets this company apart from others. I look forward to coming to work every day." -- Kili Brown * One (1) year satisfactory work experience in sales and/or directly servicing customers, including inquiries and complaints. * Good oral and written communication skills * Basic mathematical knowledge * Proficient in use of computers (word processing and spreadsheet), keyboarding and the use of a calculator * Skill in using banking system or online terminals * Skill in using multi-line telephone * Skill and ability to make good decisions on your own * Skill and ability to solve problems independently Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/12/2018


Data Integration Developer - Lead

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for the design, development, administration and maintenance of American Saving Bank's Enterprise Data Warehouse (EDW), data marts, data virtualization layers, Extract, Transform and Load (ETL) processes, and related systems. Participates in all facets of software development including requirements gathering, design, development, testing, deployment and ongoing production support. Provides indirect leadership and mentoring to Data Management teammates in accordance with the vision and direction established by the Director of Data Systems. * Continually improves the team's software and database development processes. Develops and executes improvement plans. Establish standards, procedures, best practices and guidelines. * Mentors and provides guidance to technical staff within the Data Management Team. Fosters a positive and collaborative team environment where conflicts are resolved in a positive manner. Conducts interactions in a manner that reinforces team and organizational goals. * Leads and manages projects of high complexity. * Designs and develops the EDW, data marts, application interfaces, data virtualization layers, reports, dashboards, data extracts, and ETL platforms. Monitors databases, applications, and processes to ensure optimal performance and successful completion. * Facilitates meetings with key stakeholders, vendors and technology teammates. Interviews appropriate parties to capture and document project scope, and conducts walk-throughs to obtain consensus. * Executes appropriate testing and validation activities for all platforms. Documents test results and ensures all issues are resolved. * Configures, administers and maintains the Informatica suite of tools. * Oversees creation and maintenance of design documents, application overview documents, data flow diagrams, procedures and standards. * Ensures appropriate controls over the EDW to ensure that it is a highly controlled and fully auditable environment. * Performs requirements gathering, design, development, testing, validation, troubleshooting, implementation and training. * Provides after-hours support and performs after-hours process monitoring as required. * Fosters a positive, learning and collaborative team environment. Proactively documents and cross-trains teammates to promote knowledge transfer and to ensure adequate coverage. Minimum Education Requirements: * College (4-year) Degree in Computer Science or Information Systems Minimum Experience Required: * 5 years experience in Software development * 5 years experience in Database development * 5 years designing, developing, and maintaining ETL processes using SSIS or Informatica Required Skills or Training: * Demonstrates a solid understanding of database design and database concepts. * Demonstrates a solid understanding of software development concepts and tradeoffs. * Proficient with SQL and experience in writing stored procedures; experienced in creating & maintaining thorough documentation on databases. * Demonstrated experience in the successful leadership on projects of high complexity. * Possesses strong interpersonal skills, including the ability to effectively communicate technical concepts to non-technical constituents; experienced in effectively resolving conflicts -- whether personal disagreements between teammates or differences in approach to technical solutions. * Excellent troubleshooting, problem-solving, analytical and organizational skills. * Effective at working under pressure to meet deadlines and achieve Service Level Agreements (SLAs) * Demonstrates readiness to leverage new technologies without formal training. * Demonstrates self-motivation and ability to work effectively with minimal supervision; takes initiative when identifies a need or issue. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/12/2018


Director, Banker Training

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: Responsible for leading the financial services training team in the design, development, and implementation of curriculum and specialized programs. Facilitates learning utilizing various instructional techniques and formats such as instructor-lead classroom, team exercises, role playing, and group discussion. Provides recommendations and solutions for continuous improvement, efficiency, and effectiveness. Major Job Accountabilities: * Manages a team of corporate trainers and provides leadership for the banker training program * Assesses the effectiveness of training methods and implements additional training activities as needed. * Identifies and implements the most appropriate and cost-effective learning approach, including selection of learning media. * Designs solutions to support the Branches and identifies opportunities for additional training needs. * Keeps abreast of industry trends and new technology to enhance the banker training program. Minimum Education Requirements: * College (4-year) Degree, Education or related field or equivalent work experience Experience Required: * Five (5) years minimum experience in: * Development of curriculum and course materials for classroom and on-the-job training * Supervisory experience in coaching, counseling, delegating, motivating and team building * Retail bank products, sales or management experience preferred Required Skills or Training: * Working knowledge of bank operations, policies and procedures preferred * Knowledge of instructional design principles for training including development of instructional strategies, course materials, assessment techniques, appropriate integration of instructional technologies and best practices * Strong skills in customer service, team development, coaching, planning, and organization * Must be a direct, articulate and thoughtful communicator with exceptional facilitation, influencing and presentation skills to drive desired results * Proficient experience and knowledge of MS Word, Excel, PowerPoint, Access and Outlook * Valid US driver's license and access to a motor vehicle for off-site meetings and site visits To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/1/2018


Director, Data Systems

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Establish overall vision, direction, and oversight for a team of technical Developers, Database Administrators (DBAs), Data Intelligence Analysts, and Architects. Ensure that team vision and direction is aligned with the overall goals and objectives of the enterprise and business units. Provide system access to authorized users to broad data/information, thus empowering the business to utilize Data Analytics tools to develop data- driven decisions. * Provide strategic and technical vision and direction. Remove obstacles and resolve conflicts, as necessary. * Provide oversight of key initiatives and projects that impact or involve the Data Management Team. * Develop a long-term strategic planning for data systems and analytic toolsets. Work with key stakeholders and decision-makers across the enterprise to strategize and prioritize projects/initiatives. * Remain current on emerging technologies, concepts, and tools in the areas of database development, data modeling, data virtualization, data warehousing, business intelligence and data analytics; determine appropriateness of adoption of emerging discoveries to the enterprise systems and toolset. * Manage Data Systems team personnel; develop team skills and capabilities in a manner that provides continual improvement in the services provided to the business. Identify and address new skill requirements and fill any skill gaps within the team. Minimum Education Requirements: * College (4-year) degree in Computer Science or Information Systems Minimum Experience Required: * 10 years experience in Software Development * 7 years experience in Database Development * 7 years experience in Project Management * 7 years experience direct leadership of a team of technical professionals Experience Required * Possess a solid technical knowledge of software development, database development, database design, data integration, ETL processing, and related challenges. * Demonstrated experience in gathering requirements, and sound understanding of the software development life cycle. * Experienced in leading technical projects and operational support teams. Ability to manage competing priorities, appropriately address project obstacles, and resolve team/individual conflict. * Possesses the skills required to establish an overall vision and strategic direction for a technology team. * Demonstrates strong interpersonal skills, both written and verbal, to work collaboratively with technical resources and business constituents. Ability to effectively communicate technical concept to both technical and non-technical resources. * Previous experience leading a staff, including development of individual performance plans and conducting periodic performance review discussions, providing mentoring and coaching, and assessing / addressing skill and/or performance gaps. * Demonstrated ability to work effectively with minimal supervision; self-motivated and takes initiative. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/14/2018


Director, Digital Marketing

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The ideal candidate is a digital subject matter expert and evangelist who drives alignment, action and results with internal teams, stakeholders, and external partners ensuring digital strategy alignment, collaboration, and streamlined execution. Responsibilities: * Sets the digital vision and defines a comprehensive omni-channel digital strategy across the organization * Collaborates with Marketing to ensure appropriate brand representation and incorporation of marketing strategies * Obtains buy-in and commitment for the digital strategy across all stakeholders * Defines budgets and measurable goals for the digital vision; owns asbhawaii.com, mobile, and digital P&L * Translates the strategy into executional plans and a roadmap to incrementally build capabilities * Defines a digital governance model and align decision making across the bank * Utilizes customer and channel insights to inform new products, services, and user experiences * Connects with experts in the organization and the broader industry * Regularly updates the digital strategy / roadmap to reflect the latest innovations, changes in competition, and shifts in the market * Drives tangible and measurable results to meet stretch targets established in the 1 and 3 year board approved plan Minimum Education Requirements: * Bachelor's degree required; MBA or MS preferred Minimum Experience Required: * 10+ years' experience in digital and/or eCommerce * 5+ years' experience in strategic leadership roles * 5+ years' experience in collaborating, leading cross divisional teams, and effectively managing multiple priorities and multiple teams * Experience translating business strategy into executional plans with specific expertise in all digital channels and SME level in at least some of the following: organic and paid search, retargeting, site optimization, A/B and multivariate testing, mobile marketing, and user experience * Outstanding track record of delivering quality digital channel products and services for members/customers * Demonstrated ability to work across teams in a matrix environment including IT, Marketing, Strategy, Product, and Finance * Experience implementing emerging digital technologies (voice-activated, machine learning, AI, etc.) * Experience developing and producing content campaigns * Experience executing an ongoing social media strategy across multiple platforms, successfully demonstrating growth, reach, and engagement * Deep analytic expertise and problem solving orientation with predictive and modeling background a plus To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/15/2018


Director, IT Banking Systems

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Oversee the banking systems team to ensure appropriate technology systems/applications are built, configured, maintained, enhanced, and decommissioned in a manner consistent with business requirements. Provide leadership, vision and direction to the banking systems team to ensure it will contribute to the company's goals by optimizing value, balancing risk, and ensuring cost-effective banking systems and applications. * Provide leadership for the IT team accountable for all banking systems technologies within ASB. Oversee daily operations of existing systems and the design of new service systems to meet the organization's goals. * Manage banking systems team personnel; develop team skills and capabilities in a manner that provides continual improvement in the services provided to the business. Identify and address new skill requirements and fill any skill gaps within the team. * Ensure that system and application processes are conducted in alignment with corporate responsibility, policies and legislation. Minimum Education Requirements: * College (4-year) degree in Computer Science, Engineering, Finance, Management Information Systems Minimum Experience Required: * 10 years-Broad-based experience in the Information Technology areas * 5 years-in building & maintaining effective working relationships with middle and senior management personnel * 2 years-leading a team of application support or system implementation personnel Required Skills or Training: * Proven ability to communicate effectively with technical staff, business stakeholders and senior management. * Demonstrated capability of effectively communicating technical concepts to nontechnical people. * Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment to ensure overlapping roles are identified and coordinated. * Possesses strong organizational skills and the ability to effectively perform under pressure and within tight deadlines. * Demonstrates strong analytical, data processing and problem-solving skills. * Proficient in process formulation and improvement. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 8/23/2018


Director, Learning and Organizational Development

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Leads the Talent Management and Learning & Development teams by providing overall vision and developing strategies to meet business needs and objectives. Develops a comprehensive organizational development change and effectiveness strategy for the organization. Responsible for the design and delivery of learning and development programs. * Creates and implements Leadership Development curriculum and strategy to facilitate a strong leadership and coaching culture * Provides expert advice and coaching to leadership * Builds systems and processes to drive talent management * Manages, plans, and directs overall activities of the Learning & Development team. * Resolves complex training and talent development issues for the bank * Maintains knowledge of progressive Organizational Development practices and key trends * Develops and delivers programs to support improved organizational performance Minimum Education Requirements: * College (4-year) degree in Business, Organizational Development, Human Resources, or related field. Graduate degree is preferred Minimum Experience Required: * 7 years experience in Talent Management, Training & Development, long-term strategic planning, and leading complex change management projects * 5 years supervisory experience Required Skills or Training: * Strong leadership skills and substantial business acumen with a comprehensive understanding of the link between talent management and business strategy * Possess excellent problem-solving abilities and able to perform complex analyses and make sound decisions * Strong verbal, written, presentation, and interpersonal communication skills. Able to diplomatically handle a variety of situations and personalities. * Proficient with Microsoft Word, Excel, PowerPoint, Outlook To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/11/2018


Director, Organizational Development

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Leads the Organizational Development team and is responsible for talent management and the implementation and execution of leadership programs. Develops solutions that drive increased organizational effectiveness, performance, and results. * Creates and implements Leadership Development curriculum and strategy to facilitate a strong leadership and coaching culture * Designs and develops talent management strategies to retain and grow top talent * Develops and delivers programs to support improved organizational performance * Acts as change agent by designing processes and approaches to prepare teammates and leaders for ongoing change and transformation * Provides expert advice and coaching to leadership * Facilitates a strong leadership and coaching culture * Maintains knowledge of progressive Organizational Development practices and key trends Minimum Education Requirements: * College (4-year) degree in Organizational Development, HR Management, or related field. Gradutate degree is preferred Minimum Experience Required: * 7 years experience in Training and Development, long-term strategic planning, and leading complex change management projects * 5 years supervisory experience Required Skills or Training: * Substantial business acumen with a comprehensive understanding of the link between talent management and business strategy * Possess excellent problem-solving abilities and able to perform complex analyses and make sound decisions * Strong verbal, written, and interpersonal communication skills. Able to diplomatically handle a variety of situations and personalities * Excellent written, verbal, presentation, training, and facilitation skills * Proficient with Microsoft Word, Excel, PowerPoint, Outlook To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/27/2018


Exceptions Supervisor

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Supervises, plans and directs the daily work flow of Exception processing which includes Returns and Bank Adjustments. Manages, coaches, and trains the Exceptions team to ensure customer service and performance standards are consistently met or exceeded. * Ensures daily operational, technical or other issues are resolved efficiently. Communicates issues/errors according to escalation procedures. Ensures that all procedures and workflows are maintained and updated in a timely manner. * Develops and recommends operational changes and/or enhancements to functions to improve accuracy and efficiency. * Supervises, trains, motivates, coaches and provides guidance to the Exceptions team. * Exercises signing authority to review and approve documents prepared by teammates for accuracy and completeness (e.g., tickets, adjustments, logs). Minimum Education Requirements: * High School degree or equivalent Minimum Experience Required: * 2 years experience performing analytical work, preferably within a financial services organization. Experience with return items functions helpful. Required Skills or Training: * Knowledge of bank operational processes including but not limited to adjustments, general ledger reconciliation, research, payment processing, proof and ACH preferred * Skilled in identifying, analyzing, interpreting and resolving problems or issues * Demonstrated experience preparing and conducting training and technical assistance * Excellent organizational, conceptual and verbal/written communication skills * Demonstrated ability to prioritize work, meet critical deadlines, and work effectively under pressure * Proficient with MS Office applications To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/13/2018


Executive Assistant

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Performs administrative duties for senior and/or executive officers. * Composes letters and handles incoming and outgoing correspondence * Screens telephone calls, sets appointments and arranges other business-related matters. * Prepares budgets and actual expense worksheets. * Monitors confidential reports and materials and ensures their accuracy. * Controls and maintains ASB's possessions, such as office equipment, conference room audio visual equipment, company cars, company meeting rooms, etc. as assigned * Prepares for, monitors, and follows up on projects as assigned. * Provides administrative support for all regularly scheduled and ad-hoc staff meetings * Communicates and coordinates with Senior Management, Board Committee members, Audit Committee members, Loan Committee members, ASB'S Board of Directors, and prepares packets for meetings as directed. * Transcribes and distributes minutes as directed by the Executive officer. Minimum Education Requirements: * Bachelors Degree in Business or related field from an accredited university or college, preferred. Minimum Experience Required: * 3 years secretarial work experience with extensive knowledge of secretarial practices and procedures. * Knowledge of office and administrative procedures which demonstrates organization, design and maintenance of files. * General knowledge of English grammar, spelling and basic mathematic principles and procedures. * Proficient in typing and 10-key; ability to input at high speeds with accuracy. * Must be proficient in the use of the PC and MS Office Applications. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/9/2018


Financial Consultant

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages a book of business by maintaining relationships with customers. Solicits prospective customers and sell suitable investment and insurance products. The Financial Consultant partners with branches and licensed branch employees to grow the investment and insurance business. Minimum Requirements: * Current Series 6, 63 and 65 or 66 securities licenses (Series 7 Preferred) * Current State of Hawaii life and health insurance licenses or equivalent * Three years direct sales experience in the securities and/or insurance business * CFP, CLU, ChFC or equivalent designations preferred or taking classes towards earning these designations within one year from date of hire * Competent in the knowledge and use of computers, email, spreadsheets, word processing and the internet. * Current State of Hawaii driver's license and access to transportation * Able to communicate effectively both verbally and in writing * Able to communicate with both individuals and groups * Able to work during the branch hours of the assigned branches Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 7/12/2018


Financial Consultant - Kona

Job Location: Kailua-Kona Branch-1008
Location City: Kailua-Kona
Location State: HI
Location Zip: 96740

Description: Primary Purpose of Job: * Manages a book of business by maintaining relationships with customers. Solicits prospective customers and sells suitable investment and insurance products. The Financial Consultant partners with branches and licensed branch employees to grow the investment and insurance business. Major Job Accountabilities: * Provides individual customer financial planning and advice and use advisory, insurance, annuities, and investment company products based on need * Uses engagement and discovery process to uncover need and use consultative approach to financial planning * Ensures own work and branch office is in compliance with applicable laws, regulations and guidelines * Generates OneASB cross referrals for business partners * Develops a business plan to achieve sales goals and marketing activities * Conducts presentations and solicits prospective customers for investment and insurance products/services based on customer suitability. * Services existing investment/insurance customers in assigned branches. * Contacts all assigned leads and branch referrals for appointments and sales presentations. Tracks and reports results to branches and/or management. * Conducts branch meetings and training on a regular basis for all assigned branches. * Oversees, mentors, and trains licensed branch employees in assigned branches. * Meets production and revenue goals as determined by management. Prepares and submits all required reports in a timely manner. * Keeps management abreast of customer relationships and any potential issues that may arise and reports any written or verbal complaints immediately Minimum Education Requirements: * College (4-year) Degree, preferred Experience Required: * Three (3) years minimum direct sales experience in the securities and/or insurance business Required Skills or Training: * Able to work during the business hours of assigned bank branches * Excellent written, verbal, interpersonal, and presentation skills to communicate effectively with both individuals and groups * Demonstrates competency in use of computer applications (MS Word, Excel, PowerPoint), email applications, and internet search engines Professional Certifications, Licenses, and/or Registration Requirements * Current Series 6, 63 and 65 or 66 securities licenses (Series 7 Preferred) * Current State of Hawaii Life and health insurance licenses or equivalent * CFP, CLU, or ChFC designation or equivalent designations preferred or taking classes towards earning these designations within one year from date of hire * Valid US driver's license and access to transportation To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/25/2018


Fraud Prevention Data Strategist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Reporting to the Director of Bank Regulatory Compliance, this role is responsible for working with large and diverse data sets (i.e. data from dozens of sources including transactional, online, device, financial, and other sources) and utilizing machine learning and statistical modeling to identify fraud patterns and develop strategies and rules for managing fraud. Lead the design, development and execution of fraud and BSA/AML strategies that will deliver a great customer experience while keeping losses manageable. * Discover insights from various data sources that can help predict fraud and lead development of fraud strategies, rules analysis and predictive models to manage fraud while keeping a balance with the customer experience. For example: Identifying transactional anomalies, designing and executing specialized queries that can help streamline compliance processes and reduce "false positive" alerts, providing teammates more time to review more-targeted cases of suspicious activity. * Develop and manage a framework to evaluate the efficacy of existing rules and models to reduce financial exposure in both the fraud and BSA/AML frameworks. Build analytic models using a variety of techniques such as logistic regression, risk scorecards and pattern recognition technologies. * Collaborate with 1) Bank Regulatory and fraud prevention/detection teams and operations to understand business needs, data generating process, system capability, and potential impact of models and 2) analytics partners in credit risk and marketing to leverage their knowledge and expertise in developing fraud strategies. * Analyze large quantities of data to identify fraud patterns and loss manifestation. * Develop, produce and maintain standard and ad hoc reports and presentations for the Fraud team to monitor trends and drive efficiency improvements. Minimum Education Requirements: * Master's degree (or PhD) in Statistics, Mathematics, Operations Research, Computer Science, Economics or other quantitative discipline Minimum Experience Required: * 5 years working experience in analytics or data science type role. Fraud analytics experience in financial services a plus. * 3 years eexperience in model development/machine learning like logistic regression, random forest, boosting, neural networks and decision trees. Other machine learning methods a plus Required Skills or Training: * Demonstrates an effective project management or comparable organizational skill set, including ability to isolate causal factors and develop plans for improving processes. * Strong SQL/relational database skills are required. * Strong statistical and machine learning skills with at least one of the programming tools (e.g. R or similar). * Direct experience on development of models, systematically processing big data and quality assurance work on the final output. * Excellent written and oral communication skills. * Experience with experimental designs and data visualization tools a plus. * Experience in developing fraud detection/prevention models in financial industry, preferred. * Experience working with credit card, debit card, payment fraud, bust-out, first party fraud or AML risk modeling, preferred. * Experience building predictive models within financial services or insurance industries, preferred. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 4/27/2018


Loss Mitigation Specialist

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The Loss Mitigation Specialist is responsible for reducing risk to ASB by mitigating losses associated with the Consumer Retail Portfolio, while ensuring compliance with all applicable internal policies and procedures, investor servicing requirements, banking laws and regulations, and applicable Federal and state laws. Negotiate with customers and work closely with attorneys, real estate, and other professionals to resolve delinquency issues and minimize losses. * Evaluate borrower(s) requests for assistance (due to financial hardship) in accordance with servicing guidelines. Determine the ideal course of action, which may include any of the following: short sales, forbearances, repayment plans, deed-in-lieu of foreclosure, or loan modifications. Obtain all required approvals from investors, mortgage insurance companies, and/or others to facilitate mitigation alternatives. Prepare all required documentation including notices, letters, and loss mitigation packages. Maintain appropriate and thorough records and documentation to ensure all regulatory and compliance requirements are met. Coordinate, monitor, and deploy loss mitigation alternative through completion, including the filing of reimbursement claims. * Assist in identifying at risk loans that demonstrate the potential for a threat of loss. Conduct periodic individual impairment analyses to ascertain appropriate reserve levels. Monitor substandard portfolio for credit risk adjustments. * Manage accounts within the litigation inventory related to collections, foreclosure, bankruptcy, and probate. Coordinate efforts directly with outside counsel for efficient and effective responses to all requests for documents, information, settlement authority, check requests, discovery, etc. to facilitate the prompt filing and handling of such litigation matters. Ensure all actions, deadlines, and correspondence are processed in a timely manner, clearly documented and tracked internally. * Investigate and respond to credit bureau disputes received from the three major credit reporting agencies, directly from consumers, or through Adverse Action requests. * Process decedent notifications and generate initial correspondence on behalf of the Bank to decedent's estate. Such correspondence may include matters related to ACH chargebacks, improper online access, and handling of outstanding loan balances. Investigate and respond to questions from the decedent estate regarding transition of loans. * Monitor and remain current on regulations related to matters of loss recovery to ensure internal compliance with all laws and regulations. Minimum Education Requirements: * College (4-year) Degree in Business Administration, Accounting, Paralegal, or other related program Minimum Experience Required: * 5 years experience in underwriting, mortgage loan, loss mitigation, collection, or legal experience Required Skills or Training: * Demonstrates strong communication skills, including the ability to conduct professional and effective discussions with a broad constituency; possesses highly effective writing skills. * Demonstrated analytical skills and highly effective organizational skills, with significant attention to detail. * Effective at working as part of a team or independently, with minimal supervision. * Proficient with MS Office suite, including Word, Excel and PowerPoint. * Ability to comprehend and analyze content information gathered from different sources to make sound recommendations and decisions. * Ability to work in a fast paced, team-oriented environment and complete assigned tasks within tight timeframes. To apply, please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 11/8/2018


Part-Time Teller I/II - Haleiwa

Job Location: Haleiwa Branch-3035
Location City: Haleiwa
Location State: HI
Location Zip: 96712

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Part Time - Regular
Open Date: 9/27/2018


Personal Banker - Kahului

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/8/2018


Personal Banker - Maui

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Personal Banker - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Primary Purpose of Job: * Apply consultative selling skills with ASB customers to determine potential product/service needs of the respective customer and provide ASB products/services as a solution for meeting client requirements. Guide and assist customers in appropriate product selection and provide direct assistance in establishing accounts for the customer. Provide customer with referral to other product experts, as necessary. Assist customers with account inquiries/issues; research and resolve matters for the customer that results in an outstanding customer experience. Essential Functions of the Job: * Generate sales and deepen client relationship with ASB by providing Bank products and/or services in response to an identified customer need. Assist customers in the selection of the appropriate products and services; refer customer(s) to other appropriate Bank product experts to facilitate potential sales. Assist clients with opening new accounts & directly assist in resolving client issues/concerns. * Perform related assignments within the respective Branch, as needed, including the performance of teller duties. * Comply with all applicable banking laws and regulations, including Bank Secrecy Act/Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting. Report improper and suspicious activities to management and in a timely manner. Minimum Education Requirements: * High School or Equivalent diploma Experience Required: * One (1) year minimum experience in sales and/or customer service experience in a retail or financial services firm * One (1) year minimum experience proficiency in the use of personal computers, calculators, and internet search tools Required Skills or Training: * Demonstrates excellent speaking and written communication skills * Demonstrates flexibility and willingness to perform non-sales duties (in support of team success) * Proven capability in developing effective relationships with customers and co-workers To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Platform Manager

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Responsible for selecting, designing, implementing, enhancing, maintaining and decommissioning systems and applications. Assist in developing and executing strategic roadmaps for systems/applications and serves as the primary liaison for the business and vendor to ensure parties are aligned and working towards the organization's goals and objectives. * Assist in developing short- and long-term strategic plans for systems/applications and create plans to execute identified initiatives. * Ensure that business stakeholders and vendors are united in prioritization of projects. * Collaborate with business stakeholders to develop Business Case and Request for Proposal (RFP) documentation, as needed to identify solution alternatives. * Analyze, review and configure programs and systems to increase operating efficiency; adapt program to new requirements either internally or through contracted vendor. * Plan and execute application and system implementations, upgrades, security, and program configuration/maintenance, development and disaster recovery exercises. * Develop, coordinate and execute test plans for system, integration, regression, validation testing. * Develop and maintain documentation of all technical development/implementations and subsequent revisions. * Manage small- to medium-size projects that could potentially impact the entire organization. Defines project scope, approach and resources requirements. * Assist in ensuring vendors deliver agreed-upon service levels and delivery commitments related to projects and system performance. * Participate in contractual reviews and recommend appropriate changes based on corporate IT standards and requirements. * Ensure system, application configuration, and program coding adheres to the Bank's standards and security/technical requirements. * Educate and train users on systems and processes. Minimum Education Requirements: * College degree in Computer Science, Engineering, Information Systems, or related field Minimum Experience Required: * 3 years performing business and systems analysis * 3 years working experience in analyzing, recommending, and implementing solutions to business workflow problems * 2 years managing and/or leading technical projects Required Skills or Training: * Demonstrates strong interpersonal and communication skills with a proven ability to grasp key concepts and communicate effectively with technical staff, business stakeholders and management. * Prior experience in leading and facilitating meetings. * Demonstrated ability to manage projects of small to medium size. * Possesses knowledge of systems development lifecycle methodologies. * Proficient at developing visual models such as workflow/network diagrams in Microsoft Visio. * Working knowledge of PC and Server Operating Systems. * Demonstrates high proficiency with Microsoft Office software applications. * Working knowledge of data and system integration methodologies. * Working knowledge of relational databases and Structured Query Language (SQL). * Possesses basic understanding of networking and telecommunications devices / protocols (DHCP, DNS, TCP/IP, FTP, SFTP, SSH, TLS / SSL). * Basic understanding of web-based technologies. * Demonstrates desire to remain current on changes in technology solutions. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 5/31/2018


Product Manager - Deposit Products

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's checking, savings and investment products strategy, product design and tactical execution in support of corporate strategic objectives. Identifies opportunities for new deposit products and is responsible for the development and implementation of product management strategy. Responsible for generating strategies for profitable growth through implementation. Responsible for platform and systems capabilities to support the strategy. * Manages a competitive portfolio of deposit and investment products including checking, savings, CD, and investments to achieve volume, revenue and profit targets. Develops and oversees the execution of all related financial/profit analysis, operational and platform activities. * Identifies growth opportunities, recommends, designs, develops and implements new products to drive growth. Revises and adapts product portfolio and product packages, including features and pricing to strengthen the Banks competitive position and achieve its business targets. Responsible for monitoring the competition and environmental trends for opportunities, risks, etc. * Works across multiple teams to ensure execution of product changes, marketing campaigns, promotions, tools, events, etc. support the growth and profitability goals. Collaborates with segment strategy, analytics, marketing, sales, and technology to deliver on objectives. * Monitors and reports business results, with support of marketing data analytics team. Minimum Education Requirements: * College (4-year) Degree in economics, business or quantitative field (e.g., engineering, math, computer science) or related field Minimum Experience Required: * 10 years banking or financial institutions experience * 6 years management experience in related areas of responsibility Required Skills or Training: * Strong knowledge of and professional experience with bank deposit products * Knowledge of general banking principles and federal and state compliance regulations as they relate to banking * Advanced quantitative skills and passion for data based decisions * Deep experience with core deposit platforms, their capabilities and challenges * Experience with online banking platforms * Effective communication, critical thinking and problem-solving skills * Extremely organized, detail-oriented, with a high degree of project management skills * Proficient in use of Microsoft applications required * Able to remain flexible in a demanding work environment and adapt to rapidly changing priorities * Able to travel to various locations on Oahu, neighbor islands and mainland, as necessary To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 9/25/2018


Product Manager, Credit Card & Rewards

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's credit card strategy, products and related programs and services in support of corporate strategic objectives across consumer and business credit card segments. Responsible for the development, design, enhancement and implementation of existing and new credit card products and programs, including features, integration with other products, benefits and pricing, and value proposition in order to spur and enhance revenue growth for the Bank. * Develops and recommends competitive product strategies using fact-based insights of the marketplace, competition, and segment needs as well as the regulatory environment. * Uses research and understanding of marketplace and consumer trends, and ASB's positioning to determine target markets. * Leads the design of credit card products and rewards programs, including features, benefits and pricing, along with focus on marketability, competitiveness and profitability revenue growth for the Bank. * Works with ASB's partners and other departments on product integration as appropriate. Continuously identifies opportunities and evaluates the cost/benefit of new consumer credit products, features and benefits. * Recommends pricing and fees to optimize revenue growth. * Recommends strategies and goals for marketing, promotion and other communication of credit card products and related programs and is accountable for results. * Leads the execution of new products and enhancements, including coordinating the activity of marketing, operations, production and other staff to ensure timely and efficient creation and delivery of consumer credit product and program initiatives as well as vendor relationships. * Tracks and provides reports on the achievement of results to marketing goals, including usage, growth, cost and profitability. * Responsible for monitoring the competition and driving innovation in the card product and rewards space. Minimum Education Requirements: * College (4-year) Degree in Business or related field * Master's Degree Preferred Minimum Experience Required: * 5 years with credit card and reward programs required * 10 years of working experience Required Skills or Training : * Knowledge of general banking principles, along with federal and state compliance regulations as they pertain to consumer credit products, specifically credit card products * Must have rewards and loyalty experience * Excellent analytical and problem-solving skills, including cost/profit management expertise * Strong leadership, organizational and decision-making skills * Project management skills to lead teams from multiple functional disciplines * Strong communications, negotiation and vendor management skills To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/23/2018


Residential Loan Officer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Serves as a Residential Loan Officer for the purpose of generating Residential Loan volume. Works with the Residential Loan customer from origination through loan closing. Identifies cross-sell opportunities and refers to the appropriate sales representative. To apply please email recruitment@asbhawaii.com * Two (2) years direct sales experience in residential lending. * Analyze and understand financial statements, tax returns, and income and expense statements. * Working experience, which demonstrates sales ability and customer service orientation to servicing existing and new accounts, colleagues, clients, and other related professionals. * Direct sales experience on a commission basis preferred. * Previous experience as a mortgage solicitor preferred. * Knowledge of fundamental principles and skills in the evaluating and analyzing of financial statements and tax returns as they relate to residential lending. * Knowledge of accounting principles and practices to adequately evaluate and analyze the financial condition of individuals and business entities. * Proficient knowledge of and compliance to banking policies, regulations, and procedures pertaining to residential mortgage lending. * Ability to organize work and keep accurate records/files. * Ability to read, interpret, and apply policies and procedures. * Ability to interpret and apply state and federal regulations as they relate to residential lending. * Ability to use a financial calculator required. * Ability to use personal computer required. * A car and valid driver's license required. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 2/22/2017


Retail Credit Policy Analyst

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Identifies and evaluates credit risks associated with the Bank's consumer and residential loan portfolios. Provides analytical support and recommendations to implement sound credit risk management practices, assists in writing policies and procedures, and evaluates/updates underwriting standards of the Consumer Credit Policy dept. Works closely with the Director of Consumer Credit Policy. * Develop, update and maintain retail credit policies and procedures. * Identify, evaluate and manage risks for the retail loan portfolios, including regular portfolio reviews and account monitoring program to identify emerging credit trends and adverse changes in account risk profiles in a timely manner. Risk management practices include: Account Monitoring * Evaluate refreshed credit scores and collateral values (if applicable) * Use behavioral scoring and analysis of individual borrower characteristics to identify high risk accounts and potential problem accounts * Recommend preventive action as appropriate (such as freezing or reducing HELOC lines) for identified high risk accounts Portfolio Management * Analyze portfolio segmentation based on criteria such as product type, credit score, DTI, LTV, vintage, and lien position. * Obtain updated information on collateral value when significant market factors indicate a potential decline in home values, or when the borrower's payment performance deteriorates and greater reliance is placed on the collateral. * Validate collateral valuation models on a periodic basis and document the validation's analysis, assumptions and conclusions, including back testing of sample valuations against market data on actual sales (when AVM's are used to support collateral valuations). * Evaluate and update underwriting guidelines as appropriate. * Review and track all retail credit policy exceptions to ensure adequate compensating factors. * Develop stress testing assumptions and inputs for the retail loan portfolios. * Analyze and support qualitative factors for the retail ALLL. * Understand and stay on top of consumer regulations and regulatory guidance (including BASEL and all OCC publications, bulletins, or issuance relating to retail credit risk); align ASB policies, procedures and practices to be in compliance * Assist with review of Residential Credit Review findings and responses, including potential resolution/remediation of defects Minimum Education Requirements: * Minimum 4-year college degree majoring in Accounting, Finance or other related fields. Minimum Experience Required: * Minimum 4 years of work experience in a financial institution with residential or consumer loan underwriting experience. * Proficient knowledge of consumer loan products. * Knowledge of federal and state regulations as they relate to consumer lending. * Knowledge of Microsoft Office software. * Ability to work independently, effectively, and efficiently under time constraints. * Ability to prioritize and manage multiple assignments with good organizational skills. * Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities. To apply, email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 7/10/2018


Server Administrator I

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and related infrastructure. Ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational guidelines. Participates in research and development projects to support innovation within the infrastructure. * Coordinate with teammates and other technology support personnel to perform general and routine system procedures such as backups, restoration of data, permissions changes, patch application, and testing. Provide basic Windows Server and administration support for daily operations. Resolve customer requests, perform daily operational support, and ensures system availability/stability in a manner that meets or exceeds defined performance metrics and provides zero-interruption to enterprise operations. * Follows standard procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, and peripherals. * Review and monitor systems for availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability. * Collaborate with teammates and software vendors on project efforts to achieve implementation plans and timelines. * Generate reports and provide capacity data to support metrics for hardware warranty, software licensing and asset management systems. * Provide general and routine technical support to a broad range of installation, patching, configuring, and updating of operating systems and non-OS vendor applications. Maintain documented procedures for server infrastructure. Collaborate with all technical staff to develop, design, implement, and continuously improve systems. Minimum Education Requirements: * College (4-year) Degree in Information Technology or Computer Science Minimum Experience Required: * 2 years experience in infrastructure technologies * 1 year experience in server/storage support * 2 years experience in providing IT customer support to internal business colleagues Required Skills or Training: * Possesses a thorough understanding of server/storage technology * Demonstrated understanding of data privacy and information security regulations * Demonstrates strong interpersonal skills and ability to communicate effectively with a broad range of constituents; ability to develop and maintain effective working relationships * Demonstrated ability to appropriately prioritize multiple assignments and complete work within tight deadlines To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/12/2018


Servicing Specialist

Job Location: Chinatown Branch And Office-3065
Location City: Honolulu
Location State: HI
Location Zip: 96817

Description: Book and maintain consumer, home equity loans, small business, commercial and residential mortgage loans. Reprocess payment rejects, reconciling the G/L, status accounts for other areas of the bank. Complexity of booking and maintenance duties increases by Specialist level. Performs all duties and interacts with internal and external customers in a manner aligned with ASB's Core Expectations. Minimum Education Requirements: * High School Diploma or GED Minimum Experience Required: * 1+ years banking loan booking/processing experience * Excellent verbal and listening communication skills * Effectively plan and organize work * Proficient in the use of the PC and MS Office Applications. * Working knowledge of FISERV CBS system * Knowledge of loan product types and loan booking/servicing issues including CRA, Reg O,HMDA, FDIC Codes * Knowledge of G/L system and accounting entries To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 11/17/2017


Software Developer

Job Location: Mililani Service Center-3039
Location City: Mililani
Location State: HI
Location Zip: 96789

Description: Collaborates with key business stakeholders to determine solution objectives and platform requirements. Develops software / services in a service oriented architecture methodology, following the Software Development Lifecycle (SDLC) processes and standards that will safeguard solution security, maintainability and compliance to regulations. Develops deployment strategies that allow for seamless integration between major applications. Responsible for requirements analysis, design, development and maintenance of custom code. Coordinates development efforts between groups to ensure that the business and technical objectives are being met. * Develop software based on service oriented architecture methodology. * Provide technology consultation to assigned business partners to identify opportunities where technology may provide organizational efficiencies; research, identify and present internally enabling technology solutions for meeting customer requirements. * Provides subject matter expertise and development of software solutions. Utilizes knowledge of integration tools and platforms to develop software solutions to meet business requirements. Designs, develops, tests, tunes and implements custom code using a variety of solutions. * Monitor and periodically assesses the performance of existing software, identifying and developing improvements. * Develop the Software Development Lifecycle (SDLC) processes and standards that will ensure security, maintainability, and regulatory compliance of organizational software solutions. * Collaborates with technical colleagues within the Development team. Foster a positive and collaborative team environment where conflicts are resolved in a positive manner. Conduct interactions in a manner that reinforces team and organizational goals. * Collaborates with key business partners and IT colleagues to clearly understand business needs in order to provide effective solutions. * Provides technical support to business units and other IT departments in response to software development questions or needs. Minimum Education Requirements: * College (4-year) Degree or equivalent in Computer Science, Information Systems, or related field Minimum Experience Required: * 6 years object-oriented programming in a professional work environment * 6 years use and administration of source code management systems * 6 years systems administration experience using Windows server and workstation-based products; performs install and configures Windows applications and operating systems * 6 years performing software problem identification and resolution, as well as relational database experience using SQL server * 3 years development of services in a middleware environment Required Skills or Training: * Possesses a familiarity with software development lifecycle (SDLC) and have strong experience with object oriented programming languages (C# / Java / VB.net) and concepts. * Demonstrates effective communication skills, both verbal and written. Must demonstrate ability to communicate technical concepts to both technical and non-technical colleagues and provide consultation to a broad group of people. * Demonstrated ability to appropriately prioritize multiple assignments and complete work within tight deadlines. Possesses strong time management skills by staying on top of assignments to ensure completion. * Possesses experience in managing projects and cross-functional teams to deliver IT solutions in a time-critical manner, with minimal direction. * Prior experience with all aspects of Information and Network Management, e.g., integration, infrastructure, firewalls, servers, hardware, and software. * Demonstrates outstanding collaboration skills in consulting with business users, IT colleagues, and management. * Possesses strong business process analysis skills and effective at documenting functional requirements. * Demonstrates proficiency in writing batch files, SQL queries and dynamic scripting languages. * Demonstrated experience in providing either direct or indirect leadership to other technical team members through coaching and mentoring. * Experience with middleware platforms such as Mule ESB, WebMethods, Oracle Service Bus, etc. not required, but a plus. * Knowledge of Fiserv products and / or experience in a financial services organization not required, but a plus. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/7/2018


Strategic Segments Manager

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Responsible for identifying opportunities for improving and enhancing the ASB customer experience. Designs, produces and maintains standard and ad hoc reports and presentations. Advocates focus on customer experience and practices, and recommends process or channel improvements. * Manages projects that test outreach and growth to sub-segments like young millennial mass affluent, mass affluent retirees, etc. * Manages channel improvement projects that improve the customer experience such as ATM re-fleet, IVR etc. * Assists with pulling analytics and running models to inform and manage projects * Uses customer insight with behavioral analytics to shape sub-segment strategy and subsequent strategic projects * Drives a customer experience and segment focus throughout Marketing and the organization Minimum Education Requirements: * 4 year College Degree in Marketing or related field Minimum Experience Required: * 3+ years banking or financial service customer experience * 2 years managerial or leadership experience Required Skills or Training: * Demonstrated proficiency with Microsoft Office software. * Strong verbal, written, presentation, and interpersonal skills. * Strong organizational, critical thinking and problem-solving abilities. To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/14/2018


Teller I/II - Hilo

Job Location: Hilo Branch-1006
Location City: Hilo
Location State: HI
Location Zip: 96720

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/24/2018


Teller I/II - Kauai

Job Location: Hokulei Village Branch-7089
Location City: Lihue
Location State: HI
Location Zip: 96766

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright To apply please email recruitment@asbhawaii.co Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Teller I/II - Lahaina

Job Location: Lahaina Branch-9047
Location City: Lahaina
Location State: HI
Location Zip: 96761

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 10/9/2018


Teller I/II - Laie

Job Location: Laie Foodland In-Store-3056
Location City: Laie
Location State: HI
Location Zip: 96762

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) * Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 11/14/2018


Teller I/II - Maui

Job Location: Kahului Branch-9050
Location City: Kahului
Location State: HI
Location Zip: 96732

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Teller I/II - Oahu

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Who we are looking for: Are you driven by providing top-notch customer service and thrive in a fast-paced work environment? Are you looking to join a company in which team work, collaboration, innovation and fun are part of our everyday culture? American Savings Bank is looking for self-motivated team players committed to making our customer's dreams possible. As a Teller, your primary responsibility is to deliver an excellent customer experience by efficiently and accurately processing transactions. You are also expected to build relationships with customers and provide referrals to other members of the ASB team to help customers achieve their financial goals. We offer competitive compensation and extra incentives for high performance. Learn a little bit more about our team: "At American Savings Bank we are a company that providing a great customer experience and there is no better position to ensure that is occurring than in my role as a Teller or as ASB likes to call it "Dream-maker", because that is exactly who we are. One of the most important duties that I do is provide quality service with customers by interacting with them in the branch or by phone, this comes easy to me as I have an outgoing and friendly personality really gives a great impression towards the customers. I also process financial transactions for the customers that include processing deposits, withdrawals, cashing checks, accepting payments, processing wire transfers, etc. All these are great because it expands my banking knowledge and in turn I am able to grow up the ladder with ASB. We are after all a BEST PLACES TO WORK for eight straight years from 2010-2017." -- Kainoa Cutright To apply please email recruitment@asbhawaii.co Teller I * High school diploma or General Education Degree (GED) * Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment * Must be able to work a flexible schedule, evenings, weekends and holidays, when necessary, based upon business needs Teller II * High school diploma * Minimum 1 year demonstrated teller experience providing customer service and cross selling core and non-core products or services (i.e. deposit accounts, consumer loans, internet banking, etc.) Minimum 1 year supervisory experience or comparable experience working with a team to build and implement appropriate training and development. Must be able to motivate team members and offer coaching and recognition, as needed. To apply please email recruitment@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 6/11/2018


Treasurer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: Manages the Bank's liquidity portfolio, borrowings, investment analyses and other financial affairs. The position has direct responsibility for the activities and functions of the treasury, investments, funding and asset-liability departments. Effectively maximize returns from investments while controlling the basic element of risk. Responsible for providing adequate backup liquidity and to ensure that the need of the community that is served by the financial institution is met. This position serves as a member of the Senior Management team with direct responsibilities for comprehensive strategic planning in the growth, effectiveness and profitability of the Bank. The position develops strategic direction and tactical plans for all treasury functions of the bank. * Develops and oversees the implementation of policies and programs of the investments, funding and asset-liability areas. Develops and maintains the Bank's and investment-broker relationships. * Analyzes and submits to Executive Management various asset and liability strategies as potential new areas of capital growth and development. Ensures that the Bank's reserves meet legal requirements. * Oversees the setting of prices for the Bank's wholesale liability products. Assists in the execution of all purchases and sales of all primary and secondary liquidity securities. Monitors overall performance of the service-for-others activities for loans sold by the Bank. * Responsible for the maintenance of relationships with Private investors, Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, Hawaii Finance and Development Corporation, State Employees Retirement System, and other investors. * Responsible for management and review of the a portfolio of tax credit equity investments including new market tax credits, historic tax credits, renewable energy tax credits, and rehabilitation tax credit programs, which provide tax and CRA benefits to the organization. * Monitors and maintains market awareness relative to the interest rates, monetary trends, and the general economy. Minimum Education Requirements: * Master's Degree in Business Administration, Finance or related field Experience Required: * Five to 10 years of accounting and financial experience Experience Required: * Thorough knowledge of all accounting and tax related legislation, regulations, and reporting procedures as well as Federal and State laws relating to the banking industry * Experience must exemplify a broad knowledge of market conditions and a wide range of external contracts to achieve a Bank's objectives * Able to analyze and comprehend financial statements, as well as the impact of financial information * Strong written, verbal, organizational, and interpersonal skills * Proficiency in spreadsheet, data-base, word processing programs and other electronic business application software To apply please email npodo@asbhawaii.com Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime: Full Time - Regular
Open Date: 6/26/2018


Workflow Developer

Job Location: FPP - Office-3030
Location City: Honolulu
Location State: HI
Location Zip: 96813

Description: The Workflow Designer provides business and technical support to the Bank operations. This position will translate business requirements into actionable technical requirements that result in operational processes/solutions that create significant value to the business. The incumbent will be responsible for collaborating with key business and IT resources on a variety of complex business projects and designing sustainable, efficient processes to be automated using electronic workflow or other automation tools. * Provides subject matter expertise and hands-on experience with workflow and Enterprise Content Management solutions. Utilizes knowledge of workflows, integration tools and platforms to develop new workflow solutions with IT to meet business requirements * Collaborates with key business partners and IT colleagues to clearly identify business needs in order to develop effective solutions for fulfilling complex business requirements. Translates business requirements into actionable technical requirements that IT resources can immediately understand and implement within a tight timeline * Assesses the performance efficiency of existing processes; identify, recommend, and develop process improvements, as appropriate, to ensure optimal workflow performance and efficiency * Supports the testing of complex workflow components to ensure functionality and process optimization meets intended specifications * Collaborates with IT in the use of tools and best practices for solving business problems. Provides input on protocol and standards for the development team to ensure successful project deliverables to apply please email npodo@asbhawaii.com Minimum Education Requirements: * 4 year college degree in Computer Science, Information Technology, or related field Minimum Experience Required: * 10 years technical experience with application development and infrastructure projects including Enterprise Content Management (ECM), data center projects, hardware/software upgrades, imaging and workflow business process software * Minimum 10 years project management experience or experience working on technical projects developing software or implementing digital solutions * Minimum 5 years' experience with Holland Software/OnBase solutions including some Hyland Certifications (Installer, Workview, Workflow and OnBase APIs) or equivalent * Demonstrates experience in performing business process analysis and a high level of skill developing business and technical requirements. Able to document and map business processes * Possesses strong project management skills, including the ability to develop project timeliness, deliverables, resource requirements and budgets for larger scale initiatives. Can manage multiple priorities and time and successfully prioritize activities * Demonstrates excellent communication skills, both verbal and written. Must demonstrate ability to communicate technical concepts to both technical and non-technical colleagues and provide consultation to a broad group of diverse people and experience * Working knowledge of process improvement tools and techniques like Lean Six Sigma * Systems administration experience using Windows server and workstation-based products; experience in installing and configuring Windows applications and operating systems * Demonstrates proficiency in writing batch files, SQL queries, and dynamic scripting languages that include variables, basic program flow and logical expressions * Knowledge of Fiserv products and experience in a financial services organization not required, but a plus * Experience designing and developing reports and database queries. Working knowledge of Cognos preferred but not required * Within six (6) months of hire, job incumbents will be required to take & pass Hyland Certifications: Installer, Workview and Workflow * PMP certification preferred * Lean Six Sigma certification or experience preferred Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Category:
FullTime:
Open Date: 1/4/2018