HOW TO UPDATE YOUR CONTACT INFORMATION
 

Managing Contact Information

To update your contact information for your accounts follow these steps after logging into Online Banking:

  1. From the Menu, click on 'Profile & Preferences.'
  2. Click on 'Contact Information.'
  3. To update your email address and phone number, click on Other Information.
  4. Update your home address by clicking on Home Address.
  5. Update your mailing address by click on Mailing Address.
  6. Click Save.

Returned Mail Fee

American Savings Bank will apply a $5 fee to accountholders whose statements and/or notices are returned. This fee will be assessed per account each month and will continue until a mailing address change request is completed. Applicable to Personal Accounts (checking, savings, and money market accounts) and Business Accounts (checking, savings, and money market accounts).

Other Ways to Manage Your Contact Information

Call us at (808) 627-6900 or toll-free (800) 272-2566

At American Savings Bank (ASB), protecting our customers’ financial data is our top priority. If someone contacts you claiming to be from ASB and asks for account details or to transfer money, it may be fraud to gain access to your banking information or deposits. We encourage customers to regularly monitor their accounts and contact ASB’s Customer Banking Center at (808) 627-6900 or toll-free (800) 272-2566 to report suspicious activity.