Financial Hardship Assistance

American Savings Bank is offering assistance to customers facing financial hardship due to the COVID-19 pandemic.

We’re here for you, and are offering solutions to help customers who are facing financial hardship due to COVID-19.

Qualifying customers may receive assistance for up to 3 months in the form of one of the following:

  • Loan forbearance
  • Loan deferment
  • Loan extension

Please complete this form and we will be in touch with you on how we can help as soon as possible. Business customers can click here to learn more about assistance on existing loans/lines.

For customers who have already received assistance and are requesting additional assistance please provide:

  1. Proof of income prior to March 13, 2020; and
  2. Current proof of income (including unemployment)

Examples of proof of income would be:

  • Pay Stubs
  • Bank statements showing direct deposits from employer
  • General Exercise Tax (“GET”) statements
  • Transient Accommodation Tax (“TAT”) statements
  • Other documents evidencing employment
  • Business bank statements

Or contact:

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