Too busy to visit the bank? With Phone Banking, you can bank by phone from your home, office or on the road.

Using your touch-tone phone, dial (808) 625-9800 or toll-free (800) 232-9661. You can access this free service with your account number and your Personal Identification Number (PIN). This service allows you to keep on top of all your accounts including checking, savings, Visa® and loan accounts with the most current information available, 24 hours a day, 7 days a week.


Free Service

There is no cost for Phone Banking.

Phone Banking Number

(808) 625-9800 or toll-free (800) 232-9661
Available 24 hours a day, 7 days a week.

Customer Banking Center Number

(808) 627-6900 or toll-free (800) 272-2566
Speak with a customer service representative Monday through Friday from 8 a.m. to 7 p.m., and weekends and holidays from 9 a.m. to 3 p.m.

Hearing Impaired TDD Assistance

(808) 627-6770 or toll-free (800) 871-4357




  1. When transferring from a Savings Account - this may be subject to limitations. Checks written to third parties, combined with certain transfers, are limited to 6 per monthly cycle.

Contact us by Email

General Inquiry - email 
Please do not include sensitive information such as Social Security Numbers, account or card numbers.
Secure Message - Customers enrolled in Online Banking can send a secure message when logged in.
 Click on “Messages” (if using the ASB Hawaii Mobile App, click on “Menu” first then “Messages”) then “Contact Us” to complete and send the secure message form. 

Write Us

Our mailing address is:

American Savings Bank
PO Box 2300
Honolulu, HI 96804-2300