Avoid Bank Scams with #BanksNeverAskThat Tips and Tools

At American Savings Bank (ASB), we’re committed to making banking easy and safe for our customers. With October being National Cybersecurity Awareness Month, we’ve joined with the American Bankers Association and banks across the country in a nationwide effort to help you realize when you’re under a scammer’s trance and snap out of it, so you avoid losing your money.

Do you have what it takes to be a Scam Slayer?

Nearly 3 in 4 Americans have experienced a scam or fraud attempt*. Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank, a loved one, the government or law enforcement. In fact, Americans lost an estimated $68 billion to scams last year**.

We’re here to help you become a Scam Slayer: An everyday hero who knows that the best defense against a scam is knowing what to look for and what your bank will never ask. 

Here are 5 signs of a scam, and the power moves Scam Slayers use to protect themselves:

1. You’re pressured to open a link – Block!

2. You’re called out of the blue and asked not to tell anyone – Hang up!

3. You’re emailed an attachment you weren’t expecting – Hit delete!

4. You’re pressured to log into or send money with payment apps – Block and report!

5. You’re asked to click, pay or respond – Verify first!

For more tips, videos and an interactive quiz to find out what kind of Scam Slayer you are, visit BanksNeverAskThat.com. Be sure to share the webpage with your friends and family — the more Scam Slayers, the better. 

LEARN MORE

*House Financial Services Committee, Fighting Back Report (2026)

**Gallup and Stop Scams Alliance, Scams in America Report (2026)

Nothing contained in this material is intended to constitute legal, tax, securities or investment advice, nor an opinion that it is appropriate for readers. The information that is contained in this material is general nature. Readers should seek professional advice for their respective situations.