HOW TO UPDATE YOUR CONTACT INFORMATION
 

Managing Contact Information

To update your contact information for your accounts follow these steps after logging into Online Banking:

  1. From the Menu, click on 'Profile & Preferences.'
  2. Click on 'Contact Information.'
  3. To update your email address and phone number, click on Other Information.
  4. Update your home address by clicking on Home Address.
  5. Update your mailing address by click on Mailing Address.
  6. Click Save.

Returned Mail Fee

American Savings Bank will apply a $5 fee to accountholders whose statements and/or notices are returned. This fee will be assessed per account each month and will continue until a mailing address change request is completed. Applicable to Personal Accounts (checking, savings, and money market accounts) and Business Accounts (checking, savings, and money market accounts).

Other Ways to Manage Your Contact Information

Call us at (808) 627-6900 or toll-free (800) 272-2566

Protecting our customers' financial data is a high priority for us. ASB will never initiate an email, cell phone, text message, or phone call and ask you to reveal any private information, including your account information. We encourage our customers to closely monitor accounts regularly. For best practice, you should report immediately any suspicious activity to our Customer Banking Center at (808) 627-6900 or toll-free (800) 272-2566.