January 20, 2021 Update:
Forgiveness: The SBA announced a streamlined forgiveness application for loans $150,000 and less. The streamlined application is one page and does not require that you submit supporting documentation at the time you apply. We will notify you when the application is made available through our Online Portal.
New PPP Loans: We are accepting loan applications for new Paycheck Protection Program (PPP) Loans. If you have an existing PPP loan with ASB, you may apply using the link that was emailed to you to access the Online Portal. This portal will be used for new applications as well as applying for forgiveness. Need more help? Use our Quick Guide.
If you do not have an existing PPP loan with ASB, please contact your banker or visit a branch near you to request access to the Online Portal. You must have an ASB business checking account to get access to the portal.
Please refer to one of the checklists of required documents to ensure you are prepared: First Time PPP Borrower or Second Time PPP Borrower. You will be required to upload all required supporting documents before we can process your application. Learn more about the PPP program requirements here.
January 19, 2021 Update
We are now accepting loan applications for new Paycheck Protection Program (PPP) Loans. If you have an existing PPP loan with ASB, you may apply using the link that was emailed to you to access the Online Portal. This portal will be used for new applications as well as applying for forgiveness. Need more help? Use our Quick Guide.
If you do not have an existing PPP loan with ASB, please contact your banker or visit a branch near you to request access to the Online Portal. You must have an ASB business checking account to get access to the portal.
Please refer to one of the checklists of required documents to ensure you are prepared: First Time PPP Borrower or Second Time PPP Borrower. You will be required to upload all required supporting documents before we can process your application. Learn more about the PPP program requirements here.
January 15, 2021 Update:
On January 13th, the SBA announced that it will begin accepting applications submitted by most financial institutions on January 19th. We are actively working on setting up the online portal to accept applications by this date, if not sooner, and will let you know when we are ready to accept applications. Thank you for your patience.
To prepare, please review the program requirements and SBA applications posted here. All applications must be made through our Online Portal and we will not be accepting paper applications.
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If you already have a PPP loan with us, you will be able to use the same login you received for your forgiveness application to access the Online Portal. We will inform you when the new PPP application is available in the Online Portal. You may refer to this Second Time Borrower Document Checklist for helpful information.
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If you do not have an existing PPP loan with us, we will require that an ASB business checking account be opened prior to applying for a PPP loan. This will ensure timely processing and funding of your PPP loan. Please make an in person appointment at a branch that is convenient for you if you’d like to open an account. Once the account is established, our banker will assist with requesting access for you to apply for the PPP Loan via our Online Portal. An email will be sent to you within 2-3 days. This email will have a link to login to our Online Portal and begin your submission of the PPP Loan application. You may refer to this First Time Borrower Document Checklist for helpful information.
Do you have a question?
Check out our SBA PPP Frequently Asked Questions
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As we navigate through these challenging times, we're here to help you with your business. Here are helpful quicklinks to get started.


Ready for PPP Round 2?
Our bankers helped save over 47,000 local jobs1 during the first round of the Paycheck Protection Program (PPP). Now, we're here to help you through the second round of PPP.
To prepare, please review the program requirements and SBA applications posted here. All applications must be made through our Online Portal and we will not be accepting paper applications.
You will be able to use the same login you received for your forgiveness application to access the Online Portal. You may refer to this Second Time Borrower Document Checklist (also shown below) for helpful information.
We will require that an ASB business checking account be opened prior to applying for a PPP loan. This will ensure timely processing and funding of your PPP loan. Please make an in person appointment at a branch that is convenient for you if you’d like to open an account. Once the account is established, our banker will assist with requesting access for you to apply for the PPP Loan via our Online Portal. An email will be sent to you within 2-3 days. This email will have a link to login to our Online Portal and begin your submission of the PPP Loan application. You may refer to this First Time Borrower Document Checklist (also shown below) for helpful information.
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Loan Forgiveness:
An email invitation will be sent to you once the portal is available to accept applications. The email will come from ASB CARES Customer Portal asbcareshelp@asbhawaii.com. Upon receipt of your email invitation, the link will be available for 7 days to create your password. Once this is created, you may visit the portal to apply at any time. All applications must be submitted through the portal.
Please confirm your business information and upload your payroll and non-payroll expense information and documentation. An incomplete application may cause a delay with your loan forgiveness request. Please don’t forget to upload your supporting payroll and non-payroll expense documentation.
We will review the information and documentation you submit through the Customer Portal and contact you if additional documents are required. Your patience is appreciated as the review may take up to 60 days to complete. We will notify you of your potential forgiveness amount prior to submitting to the SBA for final approval.
The SBA will notify ASB of their final decision on the potential forgiveness amount within 90 days of ASB’s submission. We will notify you of the SBA’s decision, final forgiveness amount, and first payment date if applicable. Notification of your final forgiveness amount may take up to 150 days from submission of a complete loan forgiveness application due to the volume of applications and required SBA review.
Note: The recently passed Economic Aid Act includes a provision to further streamline the forgiveness application process for smaller loans up to $150,000. This new streamlined application has not yet been made available by the Small Business Administration (SBA).
LOAN FORGIVENESS RESOURCES:
Check out our Forgiveness Customer Portal Guide to learn how the portal application works:
Not sure which application you should use?
Here's a helpful matrix outlining the two types of applications customers can choose from.
Additional information regarding forgiveness instructions for application forms 3508 and 3508EZ can be found here.
Please review and complete the document checklist. A complete loan forgiveness application includes both the Form 3508/3508EZ and all required supporting documents. Failure to submit all required documents will delay the processing of your application.
For information on what documents are required:
We recently hosted webinars for our customers to learn about the PPP Loan Forgiveness application process. If you missed out, don't worry! You can now:
- Watch the full recording:
- Use Chrome or Microsoft Edge browsers
- Click “Watch on the web instead”
- Click Join Anonymously
- Download presentation slides
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Frequently Asked Questions:
Choose a topic to learn more:
PPP Round 2 | Loan Forgiveness | ASB Loan Forgiveness Portal | Economic Injury Disaster Loan | General Information | Other
Choose a topic to learn more:
PPP Round 2
Loan Forgiveness
ASB Loan Forgiveness Portal
Economic Injury Disaster Loan
General Information
Other
We are now accepting loan applications for new Paycheck Protection Program (PPP) Loans. If you have an existing PPP loan with ASB, you may apply using the link that was emailed to you to access the Online Portal. This portal will be used for new applications as well as applying for forgiveness.
Please see the US Treasury’s site for more details for first draw loans and second draw loans. In general, borrowers may receive a loan amount of up to 2.5X the average monthly payroll costs in the one year prior to the loan or the calendar year.
If you have an existing PPP loan with ASB, you may apply using the link that was emailed to you to access the Online Portal. This portal will be used for new applications as well as applying for forgiveness. Please email asbcareshelp@asbhawaii.com if you have questions. Need more help? Use our Quick Guide.
If you do not have an existing PPP loan with ASB, please contact your banker or visit a branch near you to request access to the Online Portal. You must have an ASB business checking account before you can get access to the portal.
Please refer to this checklist of required documents to ensure you are prepared. You will be required to upload all required supporting documents before we can process your application. Learn more about the PPP program requirements and loan terms here.
The terms are similar to the first round of PPP, in addition to the following:
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Borrowers would be eligible for loan forgiveness equal to the sum of their payroll costs, as well as covered mortgage, rent, and utility payments;
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Covered operations expenditures, covered property damage costs, covered supplier costs, and covered worker protection expenditures incurred during the covered period can also be considered.
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The 60/40 cost allocation between payroll and non-payroll costs in order to receive full forgiveness will continue to apply.
ASB customers that have not previously received a PPP loan are eligible to apply for a PPP loan provided they meet the SBA’s requirements once published.
ASB customers that received a PPP loan previously may apply for a second loan, regardless if they have applied for forgiveness.
If your loan is less than $150K:
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The terms are similar to the first round of PPP. In addition, the COVID relief bill includes language that simplifies the forgiveness application for loans less than $150,000. We are awaiting guidance from the SBA that may include a new application and instructions. Please be on the lookout for an invitation to apply from our asbcareshelp@asbhawaii.com email.
If your loan is above $150K:
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We have sent you an email invitation from our asbcareshelp email account to apply. Please click here to reset your password, log in to the Online Portal, and apply.
Borrowers are eligible to apply for loan forgiveness eight weeks after their loan has been funded. You must apply for forgiveness through ASB. An online portal is coming soon to help you apply for loan forgiveness and upload required documents. All applications must be submitted through the portal. At this time we will not accept applications by email, or paper applications by mail or in our branches.
If your PPP loan $150,000 or less you should use the Form 3508S. The updated Form 3508S was made available on January 20, 2021. We are currently working to update the Online Portal for this new application. We will contact you when it’s time to apply.
Although documentation requirements may change, you may need to submit the following documents:
- Payroll tax filings reported to the IRS
- Payroll summary reports reflecting FTE headcount and individual salary and wages
- State income, payroll, and unemployment insurance filings
- Documents verifying any retirement and health insurance contributions
- Payment receipts, canceled checks, bank statements, or other documents verifying payment on covered mortgage interest, lease, or utility payments
For information on what documents are required:
Your entire PPP loan may be forgiven if you use the money for eligible expenses during the 24 week period after you received the loan. To receive full loan forgiveness, a borrower must use at least 60% of the loan proceeds for payroll costs, and not more than 40% of the loan forgiveness amount may be attributable to non-payroll expenses (e.g. mortgage interest, rent, utilities). Under SBA guidelines, your loan may not be fully forgiven if you’ve reduced the number of employees or the amount of employee compensation.
Any unforgiven portion of a PPP loan will continue to accrue interest at 1%, and have a maturity date that is two years for loans made by 6/4/20 and five years for loans made on or after 6/5/20. Borrowers have a 10 month deferral period before they must begin to repay any unforgiven loan funds. This means that you must begin paying principal and interest 10 months after the end of the 24-week period after you received the loan, unless you apply for forgiveness. If you apply for forgiveness, we will notify you of any unforgiven amount and the date that your first payment is due.
As a result of the Paycheck Protection Flexibility Act, principal and interest payments begin 10 months after the end of the 24-week period after you received the loan, unless you apply for forgiveness. If you apply for forgiveness, we will notify you of any unforgiven amount and the date your first payment is due.
Furloughing employees due to a local government imposed lockdown after spending PPP funds will not reduce forgiveness provided the borrower spent funds on eligible payroll and non-payroll expenses and can document the following:
- The borrower was unable to operate during the Covered Period (24 weeks from loan disbursement) at the same level of business activity as before February 15, 2020 due to compliance with requirements established or guidance issued between March 1, 2020 and December 31, 2020 by certain federal government agencies relating to sanitation or social distancing in the context of COVID-19. This also applies to requirements established or guidance issued by local governments as decision making is based in-part on guidance from the federal government.
- Documentation:
- Retain copies of historical financial statements that document the inability to return to the same level of business activity.
- Documentation:
- The borrower restored its FTE employee levels by no later than December 31, 2020. Ignore reductions due to an inability to rehire similarly qualified employees or due to an employee refusing a borrower’s offer to restore hours.
- Documentation:
- Retain written copies of your offer(s) to rehire at the same salary or wages and same number of hours.
- Borrower must inform the applicable state unemployment office of the employee’s rejected offer.
- Documentation:
The rules and guidance regarding forgiveness are subject to change and the information provided in these FAQs are for general informational purposes only and should not be construed as advice. If you would like more detailed information regarding forgiveness requirements, we’ve included a few helpful resources below.
- U.S. Department of the Treasury
- Small Business Administration Loan Forgiveness Application
- Interim Final Rule
- Revision to Interim Final Rule
- Small Business Administration Frequently Asked Questions
- U.S. Chamber of Commerce Guide to PPP Loan Forgiveness
- U.S. Senate Committee on Small Business & Entrepreneurship
- ONLINE PORTAL REGISTRATION: An email invitation will be sent to you once the portal is available to accept applications. The email will come from ASB CARES Customer Portal asbcareshelp@asbhawaii.com. Upon receipt of your email invitation, the link will be available for 7 days to create your password. Once this is created, you may visit the portal to apply at any time. All applications must be submitted through the portal.
- ONLINE APPLICATION: Please confirm your business information and upload your payroll and non-payroll expense information and documentation. An incomplete application may cause a delay with your loan forgiveness request. Please don’t forget to upload your supporting payroll and non-payroll expense documentation.
- ASB REVIEW: We will review the information and documentation you submit through the Customer Portal and contact you if additional documents are required. Your patience is appreciated as the review may take up to 60 days to complete. We will notify you of your potential forgiveness amount prior to submitting to the SBA for final approval.
- SBA FORGIVENESS DECISION: The SBA will notify ASB of their final decision on the potential forgiveness amount within 90 days of ASB’s submission. We will notify you of the SBA’s decision, final forgiveness amount, and first payment date if applicable. Notification of your final forgiveness amount may take up to 150 days from submission of a complete loan forgiveness application due to the volume of applications and required SBA review.
All applications must be submitted through the portal. At this time we will not accept applications by email, or paper applications by mail or in our branches.
Here is a helpful guide on how to reset your password.
No, we have your information on file and it will auto-fill the loan application in the portal.
There are no restrictions on the file types to upload documents in the portal. PDF, excel and word are all acceptable document types. The maximum file size is 40 MB.
SBA has streamlined the loan forgiveness application for PPP loans $50,000 and under. We are in the process of updating our online portal and will be communicating with impacted businesses when it is time to apply. We will continue to update this site with the latest information, please check back for updates.
- An email invitation will be sent to you once the portal is available to accept applications. All applications must be submitted through the portal. At this time we will not accept applications by email, or paper applications by mail or in our branches.
- If you have additional questions, please also refer to the US Department of the Treasury. This site contains frequently asked questions and application instructions as well as other pertinent information.
ECONOMIC INJURY DISASTER LOAN:
The EIDL is a low interest federal disaster loan offered by the Small Business Administration (SBA) to small businesses and non-profit organizations. This is a loan that needs to be repaid by the borrower and is separate from the Paycheck Protection Program (PPP) loan.
The EIDL Advance was a grant program offered together with the Economic Injury Loan Program. The amount of the grant was determined by the number of employees indicated on the EIDL application and was up to a maximum of $10,000. The EIDL Advance amount is separate from your EIDL.
If you received a U.S. Small Business Administration (SBA) Economic Injury Disaster Loan (EIDL) between January 31, 2020 and April 2, 2020 you may be able to use your PPP loan to refinance the EIDL loan as follows:
- If the EIDL loan was used for purposes other than payroll, you may, but are not required to refinance the EIDL loan with the PPP loan.
- If the EIDL loan was used to cover payroll costs, the PPP loan must refinance the full amount of the EIDL loan.
If PPP loan proceeds allocated to refinance your EIDL loan were disbursed directly to you, you must remit the funds directly to the SBA using the U.S. Treasury website Pay.gov (https://pay.gov/public/form/start/3723407). You can obtain your EIDL loan payoff information by contacting the SBA Disaster Loan Servicing Center at (800) 736-6048.
We’ve received guidance related to the Coronavirus relief bill, we would like to update you on how it will impact your existing Paycheck Protection Program (PPP) loan. The new law includes a provision that repeals the automatic deduction of Economic Injury Disaster Loan (EIDL) advances from PPP loan forgiveness amounts. You do not need to make payments on your PPP loan until further notice.
Thank you again for your continued patience and partnership. We will keep you posted on when you need to make a first payment.
The SBA Paycheck Protection Program is a loan program established by the Coronavirus Aid, Relief, and Economic Security Act to help small businesses retain and pay their employees. The loan proceeds cover the business’ payroll cost, mortgage interest, rent, and utilities for 24 weeks. The loan may be partially or fully forgiven if the business retains its full-time employee count, and maintains salaries and wages.
To learn more, visit the U.S. Treasury website, where they have a list of FAQs and more information on the program: https://home.treasury.gov/system/files/136/PPP%20Borrower%20Information%20Fact%20Sheet.pdf. You can also visit the SBA PPP website.
To comply with the SBA’s program requirements, American Savings Bank reports all SBA loans including your PPP loan payment activity to the credit bureaus, such as Experian and Equifax.
For credit report questions please contact:
- Experian
Experian.com
1(888)-EXPERIAN
PO Box 2002
Allen, TX 75013
- Equifax
Equifax.com
1(800) 685-1111
PO Box 740241
Atlanta, GA 30374
Please visit the SBA site https://www.sba.gov/disaster-assistance/coronavirus-covid-19 for more information on other SBA loan options. Economic Injury Disaster Loan requests are accepted directly through the SBA site: https://covid19relief.sba.gov.
Our Customers are important to us during the COVID-19 pandemic, beware of scams and fraud. We want to help you through this difficult time and ensure that your needs are addressed in an expeditious manner. Click here for more information.
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Helpful Resources
The SBA Paycheck Protection Program (PPP) helps small businesses retain and pay their employees. Here are a few helpful resources to learn more:
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U.S. Department of the Treasury - Paycheck Protection Program
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U.S. Department of the Treasury - Paycheck Protection Program FAQs
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U.S. Small Business Administration - Paycheck Protection Program
Need more information and support? We're here for you and your business. Contact an expert Business Banker today.
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- Source: ASB CARES Loan Application 2020