American Savings Bank Named One of the Best Banks in Hawaii by Forbes for the Sixth Year

July 11, 2025 | 1 MIN read Personal

American Savings Bank (ASB) has once again been recognized as one of the Best In-State Banks in Hawaii by Forbes – marking six years of this prestigious honor. The 2025 list includes just 213 banks nationwide, placing ASB in the top 4% of thousands of financial institutions across the country.

American Savings Bank Named 2025 Best-In-State-Bank by Forbes

“American Savings Bank is proud to be named one of Hawaii’s best banks for six years, a recognition that reflects the strong relationships we’ve built with our customers,” said Ann Teranishi, President and CEO at American Savings Bank. “This national award honors our commitment to delivering an excellent banking experience. We’re grateful to our customers for continuing to trust us to make their dreams possible – from buying a first home to growing a business and everything in between.”

ASB received the highest scores in recommendation and branch services among ranked Hawaii banks, reflecting its focus on easy, convenient banking and its commitment to serving the community.

How Forbes Determined the Rankings

Independent Survey: Approximately 26,000 U.S. residents rated their banks based on trust, branch services, digital services, customer service, financial advice and terms and conditions.
Public Reviews: Online reviews from the past three years were analyzed to assess overall sentiment.

Final rankings were based on combined scores from survey responses (80%) and public reviews (20%).

ASB provides a wide range of personalized financial services, including business and personal banking, competitive lending services, commercial banking and private wealth management through American Savings Investment Services.

This Forbes recognition adds to a growing list of 2025 accolades, including honors from KITV’s Best of Hawaii Viewer’s Choice Awards and Hawaii Home + Remodeling Magazine’s Reader’s Choice Awards.

As ASB celebrates a century of serving Hawaii, it remains focused on making a meaningful impact in the next 100 years – showing up for customers, bringing real impact to the community and helping build a stronger Hawaii for generations to come.

Mahalo for voting American Savings Bank one of Hawaii’s best banks.

< Back Helpful Articles

ASB Appoints John Jacobi as Executive Vice President and Chief Information Officer

July 02, 2025 | 1 MIN read News Releases

American Savings Bank (ASB) has named John Jacobi as Executive Vice President and Chief Information Officer (CIO). John will oversee ASB’s technology teams and lead strategic initiatives, continuing ASB’s commitment to providing its customers with best-in-class service. John most recently served as CIO for Hawaiian Airlines.

John Jacobi
EVP, Chief Information Officer

“With more than 30 years of technology leadership and a proven track record of innovation, John brings the expertise needed to help us elevate the digital experience for our customers and teammates,” said Ann Teranishi, president and CEO at American Savings Bank. “His vision and leadership will be key as we continue to invest in solutions that make banking easy and convenient.”

At Hawaiian Airlines, John led enterprise technology modernization, improved operational data access and helped enhance customer satisfaction through streamlined digital services. He previously held senior technology roles at Bank of Montreal, JetBlue Airways, Southwest Airlines, Delta Airlines and KPMG. His work has earned recognition from Air Transport World Magazine and ComputerWorld, including the Airline Technology Leadership and Best in Class awards.

“As American Savings Bank celebrates its 100th year of serving Hawaii, I’m honored to support its mission to uplift our people and make dreams possible,” said John Jacobi. “ASB’s strong commitment to the community deeply resonates with me, and I look forward to working with the leadership team to deliver innovative and customer-focused solutions.”

Throughout his career, John has been active in employee engagement and community service initiatives. He is a board member of the University of Georgia Fellowship of Christian Athletes and a member of the Feeding America Technology Board. He holds a Bachelor of Science in Computer Science from the University of Georgia and has completed executive education at Harvard Business School and MIT Sloan School of Management.