ASB Online Banking Learning Hub

Watch our tutorial videos to learn how you can benefit from using Online Banking

 

Setting Up Online Banking >

Using Your Online Banking Account >

Keep Your Account Secure >

 

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Setting Up Online Banking:

Make your life more convenient through Online Banking with American Savings Bank.

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Download the App

How to download the ASB Hawaii Mobile App.

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Set Up Your Account

Learn how you can make life easier and set up your Online Banking account in a few simple steps!

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Make Bank Deposits

With the snap of a photo, you can make your own deposits and be your own personal bank teller!

Using Your Online Banking Account:

Make the most out of your finances with Online Banking through American Savings Bank.

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Using the Home Page

Learn how to navigate the many helpful features of Online Banking.

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View Account Details

View every transaction detail to stay organized and on top of your finances.

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Transferring Funds

Learn how you can make a one-time or recurring transfer of your funds in your Online Banking account.

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Add and Verify an External Account

Link your accounts with other financial institutions to help make your life easier.

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Account Center Overview

Learn how to navigate your accounts in Online Banking.

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Cancelling Transactions

Cancel any of your pending transactions in a few simple steps.

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Account Preferences

Make Online Banking your own by personalizing your home page and account preferences.

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Text Banking

Use any text-enabled device to help manage your accounts and finances

Keeping Your Account Secure:

Have ease of mind with Online Banking through American Savings Bank.

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How to Use Touch ID

Learn how you can make your Online Banking account more secure and accessible!

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Turning on Touch ID

Make signing into Online Banking quick and safer.

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Alerts Overview

Create alerts through Online Banking to stay on top of what’s important to you.

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How to Set Up Alerts

Notify yourself of changes to account balances to better know your finances.

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Your Transaction Alerts

Receive notifications when transactions are posted to your account.

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Your Security Alerts

Feel confident while using Online Banking and immediately receive a notification when an alert is triggered.

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Message Overviews

Create and send secure messages to communicate directly with an ASB support staff member.

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Sending Messages

Learn how you can effortlessly start a new secure message through Online Banking.

Protecting our customers' financial data is a high priority for us. American Savings Bank will never request verbally or via e-mail/text, your Password, Debit Card PIN, or Secure Access Code. We encourage our customers to closely monitor accounts regularly. For best practice, you should report immediately any suspicious activity to our Customer Banking Center at (808) 627-6900 or toll-free (800) 272-2566.

Home Loan Centers in Hawaii

Visit one of the American Savings Bank Home Loan Centers to apply for a loan and see what option works best for you and your goals: 
Oahu | Hawaii | Maui


Oahu


American Savings Bank Hawaii Kapiolani Home Loan Center

KAPIOLANI LOAN CENTER 
1600 Kapiolani Boulevard, 2nd Floor 
Honolulu, HI 96814 
Phone: (808) 627-6900

Monday - Thursday 
9:00 a.m. to 4:00 p.m. 
Friday 
9:00 a.m. to 5:00 p.m. 
Walk-in or call to schedule an appointment 
 

Visit Home Loan Center Page >


American Savings Bank Hawaii Pearlridge Home Loan Center

PEARLRIDGE LOAN CENTER 
98-200 Kamehameha Highway 
Aiea, HI 96701 
Phone: (808) 627-6900

Monday - Thursday 
9:00 a.m. to 5:00 p.m. 
Friday 
9:00 a.m. to 6:00 p.m. 
Saturday 
9:00 a.m. to 1:00 p.m. 
Walk-in or call to schedule an appointment 
 

Visit Home Loan Center Page >


American Savings Bank Hawaii Queen Ward Home Loan Center

QUEEN-WARD LOAN CENTER 
929 Queen Street, 2nd Floor 
Honolulu, HI 96814 
Phone: (808) 627-6900

Monday - Thursday 
9:00 a.m. to 4:00 p.m. 
Friday 
9:00 a.m. to 5:00 p.m. 
Walk-in or call to schedule an appointment 
 

Visit Home Loan Center Page >


Hawaii


American Savings Bank Hawaii Hilo Home Loan Center

HILO LOAN CENTER 
100 Pauahi Street 
Hilo, HI 96720 
Phone: (808) 627-6900

Monday - Thursday 
8:00 a.m. to 5:00 p.m. 
Friday 
8:00 a.m. to 6:00 p.m. 
Saturday 
9:00 a.m. to 1:00 p.m. 
Walk-in or call to schedule an appointment 
 

Visit Home Loan Center Page >


American Savings Bank Hawaii Kailua-Kona Home Loan Center

KAILUA-KONA LOAN CENTER 
75-5644 Palani Road 
Kailua-Kona, HI 96740 
Phone: (808) 627-6900

Monday - Thursday 
8:00 a.m. to 5:00 p.m. 
Friday 
8:00 a.m. to 6:00 p.m. 
Saturday 
9:00 a.m. to 1:00 p.m. 
Walk-in or call to schedule an appointment 
 

Visit Home Loan Center Page >


Maui


KAHULUI LOAN CENTER 
150 Hookele Street 
Kahului, HI 96732 
Phone: (808) 627-6900

Monday - Thursday 
8:00 a.m. to 5:00 p.m. 
Friday 
8:00 a.m. to 6:00 p.m. 
Saturday - Sunday 
9:00 a.m. to 1:00 p.m. 
Walk-in or call to schedule an appointment 
 

Visit Home Loan Center Page >


Lucy Wong's photo

Lucy Wong

Assistant Vice President, Commercial Banking Associate

 

American Savings Bank

Direct: (808) 539-7851
lwong@asbhawaii.com

One of the reasons that American Savings Bank gets honored as a “Best Place to Work” is because management encourages teammates to further their careers by exploring different positions within the bank. Lucy is a great example of this philosophy: she began at ASB in 2004 in Cash Management; in 2008 she moved to Human Resources; and in 2015, she joined the Commercial Banking team. Lucy was born in Hawaii and raised in Ewa Plantation – Tenney Village, a historic neighborhood of Oahu that maintained sugar production and operation for 110 years. She holds a BSBA degree in Business Administration from Hawaii Pacific University. She is a landscape and nature photographer who has had her work featured in the ASB Brand Icon, a fixture that is prominently displayed at every branch, as well as the ASB annual calendar that is distributed to customers.

Back to Commercial Banking Officers page

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Teresa Hamabata

Vice President, Commercial Banking Officer

 

American Savings Bank

Direct: (808) 539-7948 
Mobile: (808) 286-9657 
thamabata@asbhawaii.com

Teresa started at American Savings Bank as a Business Credit Analyst in 2012 and the following year, she joined the Commercial Banking team. She serves as a board member of the Shidler Alumni Association and is actively involved with the Chamber of Commerce Hawaii Young Professional program. She was born in Hawaii and raised in the Kaimuki neighborhood of Oahu. She is a graduate of Sacred Hearts Academy, and holds a BBA in Finance from the Shidler College of Business at the University of Hawaii at Manoa. Teresa enjoys trying different dishes at new restaurants and is an avid explorer of Hawaii’s hiking trails.

Back to Commercial Banking Officers page

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Darin Shigeta

Vice President, Commercial Banking Officer

 

American Savings Bank

Direct: (808) 539-7688
dshigeta@asbhawaii.com

Darin has worked in the financial services industry since 1998 and specializes in helping small to medium sized businesses succeed. In 2008, he was a Pacific Business News 40 Under 40 awardee, which honors the best and brightest young business leaders in Hawaii. Darin is an active community member serving as the Director and Finance Committee Board Member of the Hawaii Foodbank and participating in the Kalihi Business Association. He was born and raised on Oahu, is a Kaiser High School graduate and holds a BA in Economics from Claremont McKenna College and an Executive MBA from the University of Hawaii at Manoa. Fishing, tennis and golf are a few of Darin’s favorite activities.  

Back to Commercial Banking Officers page

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Larry Ishii

Senior Vice President and Manager, Commercial Banking Officer

 

American Savings Bank

Direct: (808) 539-7870
lishii@asbhawaii.com

Larry’s career in the financial services industry began in 1979 and since 1987, he has been honing his expertise in Commercial Lending. He is an active community member and serves on the board of the Hawaii Food Industry Association, Hawaii Economic Development Corporation, and the Honolulu Japanese Chamber of Commerce. Larry was born in Japan and spent part of his childhood in New Mexico; his family then moved to Hawaii where he was raised in the town of Wahiawa, Oahu. He is a 2008 graduate of the Pacific Coast Banking School and holds a BA in Economics from the University of Hawaii at Manoa.

Back to Commercial Banking Officers page

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Randy Lu

Senior Vice President    
Manager, Commercial Banking

Direct: (808) 539-7957    
rlu@asbhawaii.com

Teresa Hamabata's photo

Teresa Hamabata

Vice President    
Commercial Banking Officer

Direct: (808) 539-7948    
Mobile: (808) 286-9657    
thamabata@asbhawaii.com    
Regions served: Oahu and Maui

 

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Kara Daley

Vice President    
Commercial Banking Officer

Direct: (808) 539-7637    
kdaley@asbhawaii.com

Darin Shigeta's photo

Darin Shigeta

Vice President    
Commercial Banking Officer

Direct: (808) 539-7688    
dshigeta@asbhawaii.com

 

Wayden Chu's Photo

Wayden Chu

Assistant Vice President    
Commercial Banking Officer

Direct: (808) 539-7852    
wcchu@asbhawaii.com

 

Zak Denzer Photo

Zak Denzer

Vice President    
Commercial Banking Officer

Direct: (808) 539-7641  
zdenzer@asbhawaii.com

 

Kala mireles Photo

Kala Mireles

Assistant Vice President    
Commercial Banking Officer

Direct: (808) 539-7655    
kmireles@asbhawaii.com

 

Lia Omizo's Photo

Lia Omizo

Assistant Vice President    
Commercial Banking Officer

Direct: (808) 539-7652    
lomizo@asbhawaii.com

 

Miyu Saito photo

Miyu Saito

Assistant Vice President    
Commercial Banking Officer

Direct: (808) 539-7648    
msaito@asbhawaii.com

 

Lucy Wong's photo

Lucy Wong

Assistant Vice President    
Commercial Banking Associate

Direct: (808) 539-7851    
lwong@asbhawaii.com

 

 

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Kahului Loan Center, Kahului

Kahului Branch, Maui

Kahului Mortgage & Home Loan Center in Kahului, HI

The Kahului Mortgage and Home Loan center of American Savings Bank is located conveniently on the corner of South Puuenne Avenue and East Kamehameha Highway. The loan center is near the Maui Mall by TJ Maxx and across Kamehameha Highway from Walgreens. Sitting right next to our Kahului branch, our loan center provides services specifically for home loans and refinancing. Our mortgage programs can help you finance and refinance the home of your dreams in Kahului.

First time home buyers can get help finding the financing they need to purchase their very first home at our Kahului loan center. Our First Time Home Buyer loans include federal government programs like Fannie Mae HomeReady® or Freddie Mac Home Possible® loans. These programs help first time buyers finance a home purchase with low down payment requirements. With many different first time home buyer loans available, our professional mortgage team will help you determine which loan option works best for you to buy your first house.

Our loan center also offers Jumbo loans in Kahului for home buyers with established credit looking to purchase a high-value property. With a jumbo loan from ASB, you can qualify for loans up to $2 million that can also be used to refinance your current house. Speak with one of our professional mortgage loan officers to learn more about purchasing a high-value property with a jumbo loan from ASB.

The Kahului loan center offers refinancing options as well. Refinancing a home is a great way to take advantage of lower interest rates and lowering your monthly mortgage payment. Many people also choose to refinance in order to shorten their loan terms. A Cashout Refinance allows you to take the equity in your home as a cashout. This money can then be put toward planned purchases and expenses, such as a major home improvement project.

MEET OUR KAHULUI MORTGAGE LOAN OFFICERS

If you’re ready to buy a home in Kahului, be sure to visit us at our Kahului mortgage and home loan center. Our professional team of local mortgage loan officers can answer questions you may have about the Kahului area or the local real estate market. We’ll work hard to address your questions quickly and give straightforward answers. We know your time is valuable and we strive not to waste it. We make loan recommendations based on the information you provide and the house you want to purchase to get you the best available home loan in Kahului for you.

Once we’ve helped you decide on a loan type, our mortgage professionals can help you complete your mortgage application. We know that securing a home loan in Kahului is sometimes confusing. Our expert loan officers will help you through every step of the mortgage application process. Stop in at our Kahului mortgage and loan center to apply for a mortgage so you can secure funding for your dream home.

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GET STARTED

Hours

Monday - Friday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 6:00 p.m.
Saturday - Sunday: 9:00 a.m. to 1:00 p.m.
Walk-in or call to schedule an appointment

View Holiday Hours  >

Address

150 Hookele Street
Kahului, HI 96732

Phone: (808) 627-6900

Between Walmart and Lowe's Home Improvement

Featured Media

 

 

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Kahului Branch Interior

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Kona Loan Center, Kailua-Kona

Kailua-Kona Branch, Kailua-Kona

Kona Loan Mortgage & Loan Center in Kailua-Kona, HI

Our branch in Kailua-Kona features a mortgage and loan center to help make the home loan process easier. We provide home loans and refinancing options for homes in Hawaii. Our loan programs include mortgages for US veterans as well as Jumbo loans for more expensive homes. Veterans and eligible service members can take advantage of purchasing or refinancing a home at up to 100% of appraised value with a US Department of Veterans Affairs loan. Additionally, VA loans require no private mortgage insurance and can be used to purchase or refinance a home.

Jumbo Loans are offered at our mortgage center in Kailua-Kona for financing Hawaii homes needing loans up to $2 million. A Jumbo loan in Kailua-Kona offers a fixed-rate mortgage for your next Hawaii home purchase. With a jumbo loan, you can get a higher-priced property at a competitive rate. Learn more about jumbo loans and other loan options for high-value properties by speaking with our experienced loan team at our loan and mortgage center in Kailua-Kona.

MEET OUR KAILUA-KONA MORTGAGE LOAN OFFICERS

The loan officers of our loan center in Kailua-Kona make up the knowledgeable mortgage team you need to get the best home financing for you and your family. The friendly team provides local expertise about financing your home in the Kailua-Kona area. Let our loan officers help answer your mortgage questions about refinancing a home to get a better rate or to shorten your loan period.

FREQUENTLY ASKED QUESTIONS ABOUT MORTGAGES & HOME LOANS IN KAILUA-KONA, HI

Below are some of the most common questions asked in our Kailua-Kona loan and mortgage center.

When to refinance a house in Kailua-Kona?
When to refinance your house in Kailua-Kona depends highly on what type of refinance you would like. Learn more about the different refinancing options from our friendly Kailua-Kona mortgage team.

How to get a favorable mortgage in Kailua-Kona?
The most important step for getting a favorable mortgage is to know your credit score and to talk with a mortgage loan officer in Kailua-Kona to find out when interest rates are the most favorable.

How to apply for a mortgage loan in Kailua-Kona?
Apply for a mortgage loan by stopping by our Kona mortgage and home loan center in our Kailua-Kona branch.

GET STARTED

Hours

Monday - Thursday: 8:00 a.m. to 4:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m.
Walk-in or call to schedule an appointment

View Holiday Hours  >

Address

75-5644 Palani Rd.
Kailua-Kona, HI 96740

Phone: (808) 627-6900

Next to King Kamehameha Mall
Across Kona Seaside Hotel

Featured Media

 

 

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ASB Kailua-Kona Branch Team Full

 

Hilo Loan Center, Hilo

Hilo Branch, Big Island

Hilo Mortgage & Home Loan Center in Hilo, HI

In addition to Conforming Loans, our Hilo branch provides you with a range of home financing options. We offer programs for first time buyers as well as military veterans. Stop by our mortgage and home loan center in our Hilo branch to learn how we can help you get the financing you need.

First time home buyer mortgages in Hilo include government-sponsored programs to help you buy your first home. The Mortgage Credit Certificate (MCC) Program is issued through the Hawaii Housing Finance and Development Corporation. This program allows you to save money for house payments by reducing the amount of federal taxes you owe. This gives you more available cash to get approved for a home loan in Hilo.

MEET OUR HILO MORTGAGE LOAN OFFICERS

The professional team of mortgage loan officers at our Hilo mortgage and loan center are ready to answer your Hawaii mortgage questions. We know that buying a home can be a confusing process, even if you’ve bought a home before. Laws, regulations, and mortgage options have likely changed since you purchased your current home. Speaking with a knowledgeable, local mortgage loan officer in Hilo helps you ensure you have updated home financing information.

FREQUENTLY ASKED QUESTIONS ABOUT MORTGAGES & HOME LOANS IN HILO, HI

Our loan officers in Hilo can help you with any mortgage questions you may have. Check out these frequently asked mortgage and home loan questions.

When to refinance a house in Hilo?
A refinance can help you get a lower rate or payment, or even shorten your loan terms. The best time for a Rate/Term Refinance is when rates drop and you have established a great credit history.

How to get a favorable mortgage in Hilo?
To get a favorable mortgage in Hilo, you should speak with a local expert. The loan officers at our Hilo loan center can help you determine your credit rating and see what your options are for a favorable mortgage.

How to apply for a mortgage loan in Hilo?
The friendly team at the Hilo mortgage and home loan center is ready to lead you through the home loan process to help you secure financing.

 

GET STARTED

Hours

Monday - Thursday: 8:00 a.m. to 5:00 p.m.
Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Walk-in or call to schedule an appointment

View Holiday Hours  >

Address

100 Pauahi Street
Hilo, HI 96720

Phone: (808) 627-6900

Across Firestone and Old Kaikoo Mall

Featured Media

 

ASB Hilo Branch at Relay for Life

ASB Hilo Branch Team

 

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